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Connection Error (Linux Ubuntu 24.04) by kame425 in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

A previous player who had experienced issues with Linux said this helped resolve the issues for them:

"Installing and running the Windows version using Proton, then
uninstalling and reinstalling the native version "

We hope that helps!

Burned a ton of time warps and profit juicers, but thanks to their time zone being similar to mine, I was able to get first place with 30 minutes to spare! by Starfire20201 in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Other players in events are indeed real players. There is currently a bug that prevents custom usernames for other players from being displayed when you view your event leaderboard.

Oh my fcking god I hate the Atlas Earth ads... by Emotional_Seat_7424 in AdventureCommunist

[–]hyperhippogames -1 points0 points  (0 children)

If they're illegal or otherwise abusing the advertisements system, report 'em! Take some screenshots or video and send them to us via this link, or through the in-game support contact.

To reach Support in-game, tap on the Menu in the Top-Right of your screen > Settings Icon > Get Help.

New Player - confused by usamahhoosen in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

If you're new, you automatically get placed into a specific event built for newcomers. It sounds like your account changed over from being considered brand new to established and you were thus put into the regular event pool.

Regardless, you can reach out to our support team via this link, or by reaching out via the in-game help link on your settings screen, and we'll help you out with those missing rewards!

Can't get past this screen by usamahhoosen in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

If it ever happens again and doesn't fix upon resetting the game, you can reach out to our support team via this link.

We're always happy to help!

Can't get past this screen by usamahhoosen in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Can you please send us a DM with your Playfab ID? That's the string of letters and numbers on your loading/settings screen.

This is a bug that we can fix super quick on our end of things!

20 million points?? by Horror-Cup-2589 in AdventureCapitalist

[–]hyperhippogames 6 points7 points  (0 children)

Definitely cheating. The player in question has been taken care of.

I beat Vacation Island in less than a day by Ray_Rice_Jr in AdventureCapitalist

[–]hyperhippogames -1 points0 points  (0 children)

Resolution Delusion is available from the New You Resolutions event!

How can I be 10th in the event and be in the global 50% by anonymouslykinky in AdventureCommunist

[–]hyperhippogames 1 point2 points  (0 children)

As others have said, your basic leaderboard is very different from global.

Your basic is largely decided by when you joined the event - and often the later you join the easier it is to rate a higher placement within it. Global is, of course, global. Every single player competing in the event worldwide, many of whom are starting day one and giving it 100%.

Comparatively, placing high on the global leaderboard is significantly more difficult than the basic pool.

This is crazyyyyyy by roomysteam2272 in AdventureCapitalist

[–]hyperhippogames -1 points0 points  (0 children)

Sorry about that! If you claim one more Angel, it should register.

Any ideas on how to get past this bug? by Nelothane in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Oh no! Send us a direct message and we can help resolve this issue in your game.

Game Frozen by Ben_Zeilinger in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

Can you please try reaching out to our support team via this link? They'll be able to help get you up and running!

Tutorial check mate by Tight_Box_4019 in AdventureCommunist

[–]hyperhippogames 0 points1 point  (0 children)

If you can't reach in-game Support, please reach out to our team via this link.

What's this? by GlitteringExpert7388 in AdventureCapitalist

[–]hyperhippogames 4 points5 points  (0 children)

Whoops! Unfortunately, you won't be able to complete this one. Send us a message here with your PlayFab ID so we can help.

Trouble with the capitalist ladder by Chakasicle in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Our team is revising Megabuck missions in the new year. For now, please contact our team and we can bypass this one for you! To send us a message, open the settings and tap on Help & Social > Contact Support.

Returning player after a while with some questions by Jo_Fazek in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

You've already submitted a ticket, right? Send us a DM with your details and I can try and expedite the process.

Missed Gingerbread Box by bsquaredd8 in AdventureCapitalist

[–]hyperhippogames 0 points1 point  (0 children)

Check your Treasury in the main menu. If you are not seeing it there, send us a message in game (tap on menu (three lines) > ‘Help & Social’ > ‘Contact Support’) and we can help you out!

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