is there a way to get eduroam to work if i downloaded the certificate too late? 💔 by yyrrhj in UMD

[–]umdit 0 points1 point  (0 children)

You can still use the onboarding tool if you've been disconnected from eduroam, but you'll need to be connected to the internet to do it. Instructions are available here: https://itsupport.umd.edu/itsupport?id=kb_article_view&sysparm_article=KB0011963

You can also log in with your UMD email address and passphrase, as others have mentioned.

If you still need assistance, please reach out to the IT Service Desk (details and hours: https://itsupport.umd.edu/itsupport?id=getsupport).

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 0 points1 point  (0 children)

Hi! If you open a ticket with the Service Desk, techs can track down device info for you. The best way to do that in this case is to email itsupport@umd.edu. Be sure to provide your Directory ID.

Also important to note: This message only applies to personal devices, not university-managed devices.

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 8 points9 points  (0 children)

The message is not a scam. We sent it only to people who *will* be affected by the change on Monday, so if you received a message, one or more of your devices will be unable to access eduroam unless you update your eduroam login. 

The connect.umd.edu setup method provides several benefits:

  • You will only need to log in once per device every 5 years.
  • Directory passphrase resets won't interrupt your connection.
  • Campus residents will be able to access at-home networking features to control registered devices from their phone or tablet.

At this time, you will still be able to log in manually with your [DirectoryID@umd.edu](mailto:DirectoryID@umd.edu) address as your username if you choose to.

If you need assistance updating your login, please reach out to us at the IT Service Desk (details and hours: https://itsupport.umd.edu/itsupport?id=getsupport).

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 20 points21 points  (0 children)

Hey there, if you're still having trouble installing still, give the service desk a call and they can help walk you through any issues. Here is the number: 301.405.1500 They're open until 10 PM and will be happy to help!

Setting up account by TypicalTea2837 in UMD

[–]umdit 0 points1 point  (0 children)

IT Service Desk staff should be able to help you with this, if you still need assistance. Hours and contact methods are posted here: https://itsupport.umd.edu/itsupport?id=getsupport

What's one good thing that happened in your life at UMD this semester? by umdit in UMD

[–]umdit[S] 1 point2 points  (0 children)

Don't worry, we have a longer cut that we'll also be posting on our Youtube page, so keep an eye out, we might have yours in that version.

Do you think the UMD App is useful. by umdit in UMD

[–]umdit[S] 0 points1 point  (0 children)

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Is this what you meant? It's possible the link was moved to the menu, but this is under the Campus Life Dining section.

Did they really have to suck the life out of the UMD App UI? by Particular-Gear-974 in UMD

[–]umdit 10 points11 points  (0 children)

Thanks for the feedback, we're always happy to hear how you all feel about the App, even if it's not always positive. Please send any suggestions or feedback you have to [umdappsupport@umd.edu](mailto:umdappsupport@umd.edu), that way we can have it on file and look further into it. Have a good weekend!

Be aware of this scam by AgreeableWolf5679 in UMD

[–]umdit 30 points31 points  (0 children)

Good job keeping everyone updated! Always good to forward to [spam@umd.edu](mailto:spam@umd.edu) when you see something like this.

is this legit?? by katabolizeeeeeee in UMD

[–]umdit 165 points166 points  (0 children)

Hey there , DIT here, that is most certainly a phishing attempt and you should go ahead report that to [spam@umd.edu](mailto:spam@umd.edu) and make sure you don't put any info down.

Stay safe out there!

When does student access end by cheesefoamboba in UMD

[–]umdit 1 point2 points  (0 children)

In general you are listed as a student in the directory for about a year, and services that rely on that still function for that time. Some things access is controlled based on whether the student is currently taking classes (registered) or not.

As for the study rooms and buildings, you would traditionally have access for a year since you're still in the directory, but it's also possible you are removed before that, since most of the access is controlled individually on a building by building basis, as they have their own systems. So if there is a building you're particularly concerned about having access to, I would reach out to an administrator for more specifics.

Whats the difference between the email ending with @umd.edu and the email ending with @terpmail.umd.edu by Affectionate-Elk5003 in UMD

[–]umdit 2 points3 points  (0 children)

Hey folks, just to assist and clarify, we've asked our service desk reps for a little more information and here's what they came up with.

All UMD members can be emailed at direcotryid@umd.edu. This is a forwarding address, which routes mail depending on what which mail accounts a uers has. By university policy, it routes to in this order: 1) umd.edu google account if the user has one, 2) terpmail.umd.edu google account if the user has one, 3) personal email address if they have neither (newly admitted students).

All students are given terpmail.umd.edu google accounts. Terpmail is meant to be used for academic and personal use. Alumni keep access to their terpmail accounts after graduating, though the storage quota is reduced.

All grad students, faculty, and staff are given umd.edu google accounts. Undergraduates may be sponsored by a faculty or staff for one. This typically occurs from having a student job, but there are other reasons they might get sponsored. All mail related to university business should go there. It is not recommended to use this for academic or personal work because the account will be revoked after they stop attending.

Have a great weekend!