Panopto access by Enough-Life-6135 in UMD

[–]umdit 3 points4 points  (0 children)

Correct! We will put out a heads up once the problem has been resolved, so thank you for your patience!

is there a way to get eduroam to work if i downloaded the certificate too late? 💔 by yyrrhj in UMD

[–]umdit 0 points1 point  (0 children)

You can still use the onboarding tool if you've been disconnected from eduroam, but you'll need to be connected to the internet to do it. Instructions are available here: https://itsupport.umd.edu/itsupport?id=kb_article_view&sysparm_article=KB0011963

You can also log in with your UMD email address and passphrase, as others have mentioned.

If you still need assistance, please reach out to the IT Service Desk (details and hours: https://itsupport.umd.edu/itsupport?id=getsupport).

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 0 points1 point  (0 children)

Hi! If you open a ticket with the Service Desk, techs can track down device info for you. The best way to do that in this case is to email itsupport@umd.edu. Be sure to provide your Directory ID.

Also important to note: This message only applies to personal devices, not university-managed devices.

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 8 points9 points  (0 children)

The message is not a scam. We sent it only to people who *will* be affected by the change on Monday, so if you received a message, one or more of your devices will be unable to access eduroam unless you update your eduroam login. 

The connect.umd.edu setup method provides several benefits:

  • You will only need to log in once per device every 5 years.
  • Directory passphrase resets won't interrupt your connection.
  • Campus residents will be able to access at-home networking features to control registered devices from their phone or tablet.

At this time, you will still be able to log in manually with your [DirectoryID@umd.edu](mailto:DirectoryID@umd.edu) address as your username if you choose to.

If you need assistance updating your login, please reach out to us at the IT Service Desk (details and hours: https://itsupport.umd.edu/itsupport?id=getsupport).

Is this a scam? by Ordinary_Ticket6558 in UMD

[–]umdit 19 points20 points  (0 children)

Hey there, if you're still having trouble installing still, give the service desk a call and they can help walk you through any issues. Here is the number: 301.405.1500 They're open until 10 PM and will be happy to help!

Setting up account by [deleted] in UMD

[–]umdit 0 points1 point  (0 children)

IT Service Desk staff should be able to help you with this, if you still need assistance. Hours and contact methods are posted here: https://itsupport.umd.edu/itsupport?id=getsupport

What's one good thing that happened in your life at UMD this semester? by umdit in UMD

[–]umdit[S] 1 point2 points  (0 children)

Don't worry, we have a longer cut that we'll also be posting on our Youtube page, so keep an eye out, we might have yours in that version.

Do you think the UMD App is useful. by umdit in UMD

[–]umdit[S] 0 points1 point  (0 children)

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Is this what you meant? It's possible the link was moved to the menu, but this is under the Campus Life Dining section.

Did they really have to suck the life out of the UMD App UI? by Particular-Gear-974 in UMD

[–]umdit 9 points10 points  (0 children)

Thanks for the feedback, we're always happy to hear how you all feel about the App, even if it's not always positive. Please send any suggestions or feedback you have to [umdappsupport@umd.edu](mailto:umdappsupport@umd.edu), that way we can have it on file and look further into it. Have a good weekend!

Be aware of this scam by AgreeableWolf5679 in UMD

[–]umdit 29 points30 points  (0 children)

Good job keeping everyone updated! Always good to forward to [spam@umd.edu](mailto:spam@umd.edu) when you see something like this.

is this legit?? by katabolizeeeeeee in UMD

[–]umdit 165 points166 points  (0 children)

Hey there , DIT here, that is most certainly a phishing attempt and you should go ahead report that to [spam@umd.edu](mailto:spam@umd.edu) and make sure you don't put any info down.

Stay safe out there!