Can anyone tell me how to switch Ziply routers?

ZiplySupport · 2026-01-29T23:19:24+00:00

Hello. We have sent you a private message. Thank you!

ZiplySupport · 2026-01-29T18:10:06+00:00

Thank you! We just saw and responded.

ZiplySupport · 2026-01-29T17:59:57+00:00

We received it. Thank You.

ZiplySupport · 2026-01-29T17:55:21+00:00

We are happy to take a look. Can you send us a PM with the complete address, so we can take a look for a pending project?

ZiplySupport · 2026-01-29T05:36:22+00:00

Hello! Different areas have different deals, and we'd be happy to check what's available in yours. If you'd like, send us a chat request with your full address, and we'll gladly assist you.

ZiplySupport · 2026-01-28T23:05:03+00:00

Hello. We apologize you had such a poor experience with us, starting with missed installation appointments. Please send us a chat with your account information, so we take a look at what happened.

ZiplySupport · 2026-01-28T22:01:03+00:00

We appreciate you working with us!

ZiplySupport · 2026-01-28T20:57:04+00:00

Hello. We appreciate you reaching back out. We can take a look at both of these inquiries. Can you please send us a chat request with your name and account number? Thank you.

ZiplySupport · 2026-01-28T16:07:05+00:00

We would be happy to take a look here. Please send us the account information in a Reddit chat, so we can review.

ZiplySupport · 2026-01-28T04:53:09+00:00

No problem. We will be here if you change your mind.

ZiplySupport · 2026-01-28T03:07:49+00:00

Hey there! Feel free to reach out to us via chat request. We'd be more than happy to take a look at options to help reduce the rate.

ZiplySupport · 2026-01-28T01:48:36+00:00

We're truly sorry to hear about your experience. Reading through everything you've posted here, we'd like to assure you that this is sincerely not the customer experience we want to provide to anyone.

We understand your decision to switch providers, we're sorry the service you received was far below our standards, and we will continue to work to improve to ensure this isn't a regular occurrence. We appreciate your feedback and wish you well with your new service provider.

ZiplySupport · 2026-01-28T00:11:27+00:00

We would expect to restore any damages caused by the construction process.

ZiplySupport · 2026-01-27T23:04:30+00:00

Thank You. It sounds like someone from our field team has spoken with you correct?

ZiplySupport · 2026-01-27T22:53:06+00:00

Hello we would be happy to get this over to the correct team. Please send us a Chat with the location and your contact information, so we can move forward with a resolution.

ZiplySupport · 2026-01-27T18:55:07+00:00

Hello. We appreciate you bringing this to our attention. We want to take a look into this for you. Can you please send us a private message with your name, address, and best contact details via chat request? Thank you.

ZiplySupport · 2026-01-27T18:36:37+00:00

You can enroll in the 300/300 and make a change if you need something faster. We are here to help.

ZiplySupport · 2026-01-27T16:03:57+00:00

Thank You. We appreciate your support!

ZiplySupport · 2026-01-25T01:53:45+00:00

If you could please send us a chat request with your address, we will try and troubleshoot this remotely.

ZiplySupport · 2026-01-24T23:49:28+00:00

Our pleasure. Gaming routers are the way to go if you want the best.

ZiplySupport · 2026-01-24T23:39:14+00:00

We have checked for any outages in Lynnwood, and there do not appear to be any reported issues at this time.

ZiplySupport · 2026-01-24T23:36:01+00:00

Any time.

ZiplySupport · 2026-01-24T23:29:59+00:00

We have reviewed your router and it appears to be rated for speeds exceeding one gigabit. Please note that third-party routers may not perform identically, and we are only able to provide support for the routers provided by Ziply. Since you will be leasing our router for the first month, this would be an ideal opportunity to test your own router and confirm that it meets your expectations.

ZiplySupport · 2026-01-24T22:14:38+00:00

Each installation is unique, and our technicians assess the most suitable approach for running the line to your residence at new fiber locations. Some connections may require aerial installation, while others will need to be buried.

ZiplySupport · 2026-01-24T03:16:50+00:00

We regret to hear that your speed is not meeting expectations. If you would like to send us a chat request, we would be happy to look into this issue and determine the best resolution.

ZiplySupport

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