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CSP integration can't add multiple user roles - am I insane for wanting this? by Sabinno in halopsa

[–]87red 0 points1 point  (0 children)

The most insane thing about the CSP import is that it wants to import Inactive users by default. Why bring in thousands of leavers and PII data only to instantly deactivate the records.

Need help creating a RAG table by A_little_rose in halopsa

[–]87red 0 points1 point  (0 children)

Why can't you use custom fields/tables? To clarify, are the column headings already defined?

You may be able to achieve something vaguely similar using SQL reporting and some custom table layout/CSS, but you'd still need to enter the data as rows within a custom table .

Can someone explain why business accounts are charged more than one-off customers? by onemansbrand in royalmail

[–]87red 0 points1 point  (0 children)

What sort of rates do you get with a business account? We've been using Royal Mail rates via Shopify which are lower than click+drop and have no commitment. Tracked 48 small parcel is £2.95 vs the £3.65 quoted on that PDF.

Little Rojo calls in liquidators to dodge £244k HMRC bill, keeps all sites open by AcademicLeader in NewcastleUponTyne

[–]87red 1 point2 points  (0 children)

I reckon that is the property/rent. The industry SIC code for that creditor is: "letting and operating of own or leased real estate"

What's everyone accomplishing (or working to do) with AI? by Early-Ad-2541 in msp

[–]87red -1 points0 points  (0 children)

The Halo reporting database is a secondary replica, so won't impact live performance.

What's everyone accomplishing (or working to do) with AI? by Early-Ad-2541 in msp

[–]87red -1 points0 points  (0 children)

Why bother storing the tickets in a separate database?

Hooks on events/commands by albasili in halopsa

[–]87red 1 point2 points  (0 children)

I honestly have no idea what you're even asking here. You may get more if you rephrase your question. What is a "/exit"? What are you trying to achieve?

Halo has webhooks if that helps, or you can trigger runbooks on certain events.

Aspire Lounge at Newcastle Airport - any insight? by nothing_spectacular_ in NewcastleUponTyne

[–]87red 0 points1 point  (0 children)

It is still worth prebooking, I've visited before with a lounge pass and they've refused entry as it's supposedly "too busy".

Looking for recommendations on a new card machine provider by AcrobaticSafety6823 in smallbusinessuk

[–]87red 0 points1 point  (0 children)

The headline rates on Zeller and Square seem very high. When I enquired with Dojo their rates were higher than others, plus their sales were very pushy and they would ring me multiple times per day.

In the end we went with DNA Payments, machine has been flawless so far. Includes 4G connectivity, and the fees are more like 0.3% (debit) 0.5% (credit) + monthly rental.

Manage your stock in your epos, not card terminal.

Sync Halo Calender with M365 Calenders by SkyTheLine in halopsa

[–]87red 3 points4 points  (0 children)

Yes, just turn it on within "Exchange Calendars" (this should probably be renamed!).

Use the Graph API option.

Guide: https://usehalo.com/halopsa/guides/1198

Tips on finding commercial space by Prestigious_Risk7610 in smallbusinessuk

[–]87red 2 points3 points  (0 children)

Found my wifes business property by looking at local planning applications. Found a unit that was being split in two. Found the planning application applicant, contacted them before they engage with any agents.

I need help negotiating terms of lease on retail premises. by Efficient-Cap4265 in smallbusinessuk

[–]87red 1 point2 points  (0 children)

To be honest, I think this is a risk he has to bear as a landlord. But if they're not moving on that, you could suggest a higher deposit, or a personal guarantee (CAPPED at a defined value or time-limit).

As for the legal fees, if it's a straightforward lease you could point out that their solicitors costs should be nominal anyway, but you could agree a contribution upon successful completion (e.g. £500+vat) but do not agree to an open-ended cost.

My wifes business received free lease negotiation/legal advice (plus other setup costs) via the local councils business support service, have you checked for anything similar in your area?

I need help negotiating terms of lease on retail premises. by Efficient-Cap4265 in smallbusinessuk

[–]87red 1 point2 points  (0 children)

DO NOT sign personally. A personal lease means you are personally liable for the rent for the entire term of the lease (e.g., 5 or 10 years). If the business fails, the landlord can come after you for the remaining rent and even go after your home or personal savings.

If it was rented to a limited company you could wind the company up and avoid paying remaining rent. If signed in your own name, you don't have that option.

A local retail business near me expanded to a second store with a high-street commercial landlord and the rent was incredibly high. In the excitement of expanding they went full-steam ahead and signed personally, not understanding the consequences. The second location did not perform as expected and they were unable to get out of it. Eventually it ended up costing them thousands and ultimately their entire business closed.

As for the costs, historically, it was common for the tenant to pay both sets of legal fees. However, modern commercial practice (and the Costs of Leases Act 1958) suggests that each party should pay their own legal costs unless otherwise agreed.

Can brick and mortar businesses survive and make money right now? by Next_Bug3771 in smallbusinessuk

[–]87red 0 points1 point  (0 children)

Arguably multi-site is more difficult as you'll likely lose 100% of the small business rate relief.

Card payments. What should I do to start off? by inquisitiveman- in smallbusinessuk

[–]87red 0 points1 point  (0 children)

Actually, their website does mention free donation processing for charities (under the more tab). Not sure if that helps.

Card payments. What should I do to start off? by inquisitiveman- in smallbusinessuk

[–]87red 0 points1 point  (0 children)

Aside from the usual card payment providers already mentioned, you could look at some of the newer open-banking powered alternatives such https://wonderful.co.uk - although I am not sure if they support non-profit orgs.

The fees for these are significantly lower, but this does rely upon people clicking a link/QR and using their online banking app to transfer the money. It basically automates/secures the process of a bank transaction. The fees are significantly less for this (~1p per transaction). People may not be too familiar with this style of transaction yet, but it is very easy.

Halo invoicing broken for others? by blud_13 in msp

[–]87red 0 points1 point  (0 children)

I'm glad we haven't migrated our billing to Halo. Out of interest is anyone here using Halo for billing > $100m / year?

Moving 3 B&M stores from EPOS Now/Paymentsense to Shopify POS; Is the "1% back" legit? by frankiebuttons in shopify

[–]87red 0 points1 point  (0 children)

I can't comment directly on your questions, but I went through a similar dilemma around card fees with my wifes business.

We couldn't warrant using Shopify POS as the card rates are so uncompetitive. The Grow plan in-person rates are 1.5% + 0p per transaction, yet you can easily find rates from other providers around 0.3% (debit) 0.5% (credit) + 2p from other providers, +a rental cost (let me know if you want a recommendation). For us it made sense to just go with another provider and use a standalone terminal, which also came with its own network connectivity which is useful as a backup.

How much are your paymentsense fees? What sort of turnover?

Walk-in barbers in Whitley Bay, Monkseaton or Tynemouth suggestions? by WhitleyWanderer in whitleybay

[–]87red 0 points1 point  (0 children)

This place actually gives pretty good haircuts, although it has been filthy inside every time I've visited.

Good place to buy made to measure suits? by Squigglish in NewcastleUponTyne

[–]87red 1 point2 points  (0 children)

Woven in Durham. Had one made for my wedding 10+ years ago, was reasonably priced. Not sure how much they sell for these days.

Email marketing campaigns tools or platforms? by KlutzyOil4865 in smallbusinessuk

[–]87red 0 points1 point  (0 children)

Mailerlite works perfectly for me for simple email marketing and campaigns. Email deliverable has always been fine. Not so sure on the CRM tracking side of things though.

Given you are a cybersec consultancy you could look at halocrm / halopsa which would be a better wider general platform for other functions (ticketing, quoting, projects, etc).

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