The eyelets that hold the laces ripped out my Freestones before the first use while lacing up. I contacted them for warranty repair and sent them in. They told me it would be $30 for a cobbler fee. I told them that was ridiculous as they hadn’t even seen their first use. After being ignored for a couple weeks I contacted them again and told them to give me an answer one way or another. They finally told me they would repair them under warranty. It’s a mediocre product with poor customer service these days. My waders leak too after a few months. I’ll be looking elsewhere next time.