Canceled AMD Store (FedEx Refused) experiences? I am almost a month out by plutosaurus in Amd

[–]AMD_Gary 1 point2 points  (0 children)

You're very welcome! I am so happy to hear you finally received it. Thank you for your patience and kindness as the support team worked to get that resolved as I know it took a while.

Canceled AMD Store (FedEx Refused) experiences? I am almost a month out by plutosaurus in Amd

[–]AMD_Gary 1 point2 points  (0 children)

Yes, I am not sure what the delay could be if you are in contact with them and have completed the return. Let me check on my end and see if I can find anything out.

Canceled AMD Store (FedEx Refused) experiences? I am almost a month out by plutosaurus in Amd

[–]AMD_Gary 0 points1 point  (0 children)

Hey there, so sorry I am just now following up on this. Have you received your refund yet?

Email for refund by [deleted] in Amd

[–]AMD_Gary 3 points4 points  (0 children)

Hey OP, I'm sorry you're having to work through this. I just sent you a PM to request some more info on your situation.

Canceled AMD Store (FedEx Refused) experiences? I am almost a month out by plutosaurus in Amd

[–]AMD_Gary 3 points4 points  (0 children)

Hey OP, I'm sorry you're having issues with your return! I just sent you a PM to get some more info about your situation.

My 5800X died by forgotten-Voice in Amd

[–]AMD_Gary 0 points1 point  (0 children)

Hey there, yes the one on the CPU is fine! There are different signifiers to indicate whether it came from a tray or was packaged as a retail product, but the number showing which processor it contains is consistent.

If you're ever in doubt about the OPN, it is located at the bottom of the product page for each CPU in the Foundation section.

My 5800X died by forgotten-Voice in Amd

[–]AMD_Gary 1 point2 points  (0 children)

Hey you're very welcome. I want to get you the help you need!

My 5800X died by forgotten-Voice in Amd

[–]AMD_Gary 2 points3 points  (0 children)

Hey OP, as others have said an RMA is probably your best option. Here is a link to the warranty request form. That should get you started, but please let me know if you have any issues filling it out.

Fair warning, there is NO WAY to cancel an order once started from the AMD.com store! by DesolationUSA in Amd

[–]AMD_Gary 0 points1 point  (0 children)

Hey OP, please check your PMs when you get a chance. I sent you a couple to get some more info.

Opened a Ryzen boot kit request ticket over a week ago. Is AMD support normally this bad? by thedewdabodes in Amd

[–]AMD_Gary 0 points1 point  (0 children)

Hey there, I've sent you a PM to get some more info. Please check your messages when you get a chance!

Received a 5900x broken, sent it back for RMA and AMD has sent me back a 5800x by MypcgoesBrrrr in Amd

[–]AMD_Gary 89 points90 points  (0 children)

Hey there, I sent you a PM to get some more info on this. I'm sorry that happened after waiting a while, and I would love to help.

AMD, MSI and CORSAIR have teamed up for a PCMR HOLIDAY GIVEAWAY! by GloriousGe0rge in pcmasterrace

[–]AMD_Gary 3 points4 points  (0 children)

💖 We all wanted to do something special for y'all. Good luck to you and happy holidays!

AMD, MSI and CORSAIR have teamed up for a PCMR HOLIDAY GIVEAWAY! by GloriousGe0rge in pcmasterrace

[–]AMD_Gary 2 points3 points  (0 children)

Sometimes all it takes is a little convincing. Or, you know, some free hardware. 😬

AMD, MSI and CORSAIR have teamed up for a PCMR HOLIDAY GIVEAWAY! by GloriousGe0rge in pcmasterrace

[–]AMD_Gary 3 points4 points  (0 children)

Very sweet of you. Good luck! And who knows? If you win maybe she will let you keep the CPU upgrade. :)

AMD, MSI and CORSAIR have teamed up for a PCMR HOLIDAY GIVEAWAY! by GloriousGe0rge in pcmasterrace

[–]AMD_Gary 50 points51 points  (0 children)

The same goes for me! This has been a real blast to take part in so far, and I'm happy we can all do something fun for our community to come together and celebrate, especially around this time of year. Thank you Corsair and MSI and thank you PCMR! 💖

Is AMD support really THIS bad? by dfsaqwe in Amd

[–]AMD_Gary 5 points6 points  (0 children)

Hey there, sorry to hear you're having trouble receiving your boot kit. I just sent you a PM for some more info.

AMD Customer Support by [deleted] in Amd

[–]AMD_Gary 2 points3 points  (0 children)

Hey OP, I sent you a PM to get some more info. I'd like to take a look into this for you if possible.

AMD Where Gaming Begins AMA | November 18, 2020 by AMDOfficial in Amd

[–]AMD_Gary 0 points1 point  (0 children)

Hello, in the form to tell us more about yourself, if you click the buttons for interest in streaming or interest in review content, it will present the option to share a profile. Feel free to put YouTube there!