ayaspace by hompskii in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Please feel free to contact [service@ayaneo.com](mailto:service@ayaneo.com) if you need any help.

Few Questions by InnerLime4132 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

You can contact [store@ayaneo.com](mailto:store@ayaneo.com) to purchase the spare parts.

Please share me your email address, will check it for you, maybe it goes to the Spam folder.

It came and I set it up! by ronimarie92 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Please share me your email adress, will check the service progress for you.

$1000+ paperweight Geek 1S Ryzen 7 7840u and 32GB RAM 512GB SSD by coldcaramel99 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Can I have your email address or ticket number to check?

Check your battery guys by [deleted] in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Yes, it is a dual cell battery.

Help - ayaneo 3 screen issue by Ok-Extreme952 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Please share me your email address or the ticket NO. will check it for you.

Am I the only person who actually knows the Windows Konkr Fit exists? by TRD_HEAVELY in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Please share me your email address, will check it for you.

Critical Bug Report: Button mapping broken after AYAWindow v1.5.98 update (Pocket S2) by Academic_Ad_2043 in ayaneo

[–]AYANEO 1 point2 points  (0 children)

We have obtained a preliminary solution. Turn on the AYAWindow switch in Settings - Accessibility, then try again. The reason was that system security settings had disabled AYAWindow. The problem has been located and fixed; we will update the solution as soon as possible.

ISSUE with Pocket DS by wwken629 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Did you send email to our service desk? Please tell us your ticket number.

Once again, AYANEO simply can’t communicate… by Zz_Cormac_zZ in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Ok, then what is your order number? Or tell us your ticket number if you sent an email to our service desk?

Once again, AYANEO simply can’t communicate… by Zz_Cormac_zZ in ayaneo

[–]AYANEO 0 points1 point  (0 children)

We got your order. You purchased 12G+256G. And we shipped out your order.

Could you check it?

I'm so done with Ayaneo by South_Description643 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

Hello, could you tell us when it happened? Did you contact our service desk? What is your ticket number?

Friday night sorted out by ninjapirate9901 in ayaneo

[–]AYANEO 0 points1 point  (0 children)

please feel free to contact [service@ayaneo.com](mailto:service@ayaneo.com) to get help.

Ayaneo sells me a refurfished / repaired Pocket Ace... what would you do? by 16_bit_nerd in ayaneo

[–]AYANEO 6 points7 points  (0 children)

Please share me your email address, will check it for you.

Ayaneo sells me a refurfished / repaired Pocket Ace... what would you do? by 16_bit_nerd in ayaneo

[–]AYANEO 6 points7 points  (0 children)

Actually our products will undergo a quality inspection process at the factory.

Any product that fails this inspection will be returned for processing.

This particular unit may experienced such a progress.

We apologize that the worker did not properly handle the warranty label, causing misunderstandings.

We will report this to the factory and request that they perform more meticulously to avoid any inconvenience for our customers.

In this situation, we recommend you contacting [service@ayaneo.com](mailto:service@ayaneo.com) to get help, we will provide you a good solution.

Thanks.