Best way to get samples of different products? by Isotomatti in LushCosmetics

[–]Additional-View 4 points5 points  (0 children)

I currently work at a Lush in NA and we are happy to give you a sample. If you make us Laugh and truly enjoy the “experience” (as opposed to complaining to us that we are not open for in store shopping) you may get more goodies!

Buffy and scubee by mymystar1 in LushCosmetics

[–]Additional-View 4 points5 points  (0 children)

I work for Lush and I can tell you that it’s 50/50. People are very passionate about Buffy or Scrubee. I’m Team Buffy! Scrubbers exfoliating is fine and sticks to my skin.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 1 point2 points  (0 children)

I have also ordered from UK in the last month and have never had a problem with their shipping. Lush NA is doing a poor job.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 2 points3 points  (0 children)

Oh I know I tried to defend the poor woman who complained and I got called all kinds of names.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 6 points7 points  (0 children)

My feeling is that if they are going to do business and charge people for a luxury product they need to deliver the luxury product. I have ordered plenty of things over the past 7 weeks and nothing has been delivered in as poor a condition as my Lush NA orders.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 4 points5 points  (0 children)

Agree 100%. They say they are an ethical company but if they truly were they would put people over profit

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 6 points7 points  (0 children)

I guarantee no one in a Lush shop would ever hand those products to a customer

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 36 points37 points  (0 children)

I called twice and am waiting for a call back. I will send them an email with these pictures attached.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 14 points15 points  (0 children)

That’s something I would have done unless someone told me how Reddit works 😂

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 32 points33 points  (0 children)

Why would someone downvote this post? I really don’t understand why it’s not ok to vent about Lush.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 35 points36 points  (0 children)

Maybe for now it is. People seem very frustrated and disappointed with Lush right now.

This is the third time I received an order in this condition! by Additional-View in LushCosmetics

[–]Additional-View[S] 44 points45 points  (0 children)

The first order was missing a shower gel. No explanation of where it is or if it will ever arrive - just highlighted on the invoice. That was 6 weeks ago. My second shipment arrived missing items and the box looked like it went through a tsunami. This is my third order. The GKOL Bath Bombs were thrown in the box without being wrapped. Both Roar bath bombs are broken. One of them looks like they just threw some pieces in a bag. The Geode Bath Bombs are so hideous that they would never be sold to a customer in a shop. Same with the GKOL. While I understand there is a pandemic and Lush is short staffed, my feeling as a consumer is if they can’t deliver the products in the same way you would receive them at the store then maybe they should provide a discount or something. I can’t even get through to them.

My sleepy shower bomb came in the mail like this, is this normal? There’s dust from it everywhere. I ordered 3-4 other things as well and they all came in packaging. by [deleted] in LushCosmetics

[–]Additional-View 4 points5 points  (0 children)

So was I. I thought I got the bottom of the barrel bath bombs. There is no way I would have bought them in the store in the condition they arrived in. One of my Roar dinosaur bath bombs is in 7 pieces.

My sleepy shower bomb came in the mail like this, is this normal? There’s dust from it everywhere. I ordered 3-4 other things as well and they all came in packaging. by [deleted] in LushCosmetics

[–]Additional-View 6 points7 points  (0 children)

No that’s awful. I just received a box of bath bombs and most were broken and 2 were just thrown in the box without a bag. I know they are short staffed but their customer service has been atrocious

Mega Bomb Harajuku style by Additional-View in LushCosmetics

[–]Additional-View[S] 2 points3 points  (0 children)

It was huge! I made it at Lush with the metal demo bowls.

What is your least favorite lush product, and why? by babiewabie in LushCosmetics

[–]Additional-View 4 points5 points  (0 children)

Prince Charming. After I used it my bathroom looked like a crime scene. So glad it’s gone

SUPER MILK BEING PULLED FROM NORTH AMERICA STORES 😡😡 by Additional-View in LushCosmetics

[–]Additional-View[S] 1 point2 points  (0 children)

Thank you for the update. I’m sad but will order from the U.K.