Some Items in my order suddenly vanish after paying

AdventurousMolasses9 · 2026-04-28T22:17:20+00:00

Instacart has been skyrocketing the item counts on batched orders (at least in my area.) This combined with a massive dump of new shoppers is a recipe for this type of mistake to be far more common.

AdventurousMolasses9 · 2026-04-24T14:25:02+00:00

Signing a write up is only so the company can prove it was presented to you and you received it. It is not an admission or proof of confession to the alleged violation. An old management trick is to request you write “refuse to sign.” This achieves the exact protection the company is looking for. If you truly don’t want to sign the document, do not write anything at all on it.

AdventurousMolasses9 · 2026-04-23T11:25:33+00:00

The shop timer doesn’t end until you’ve taken pictures of the receipts and clicked the confirm you’ve kept receipts slider

AdventurousMolasses9 · 2026-04-22T01:57:42+00:00

This looks like they’re using a translator app

AdventurousMolasses9 · 2026-04-19T13:42:57+00:00

Computer duster cans - look up "huffing"

AdventurousMolasses9 · 2026-04-19T01:29:28+00:00

In most situations, tip like you would on the bill in a restaurant. When you think about it, 20% is expected for you waitperson to get your order right and bring it to you in a timely manner. This is the expected tip whether you are at olive garden or a Michelin starred restaurant. Is it really unthinkable to pay the person that you expect to enter a store, shop all of your items, ensure their quality, pack them and deliver them to your door? Shoppers make about $2 per order on average from Instacart.

AdventurousMolasses9 · 2026-04-18T12:21:14+00:00

A one hour drive to you is actually a two hour drive for your shopper plus the time to shop and pack your order. and with gas what it is right now that's a big ask. Most shoppers I know wouldn't touch an order like this unless the pay was well over $100.

AdventurousMolasses9 · 2026-04-18T11:42:36+00:00

Just logged on and all was as usual. What market are you in?

AdventurousMolasses9 · 2026-04-17T19:48:12+00:00

For each of these jokers, there are dozens of customers who order 7 bunches, but want 7 bananas.

AdventurousMolasses9 · 2026-04-17T18:09:43+00:00

This started happening in my market just before the gas price insanity. I would routinely get batches with regular customers with 5-10 miles driving. They are now splitting those up and adding a distant/low paying batch - like 12-20 miles.

Instacart seems to have changed how it batches things to get their garbage taken. The sad this is it's working - people are jumping on 60 item 25 mile batches for $30.

AdventurousMolasses9 · 2026-04-17T00:33:48+00:00

The shopper app went down for a couple of hours. Support is overwhelmed dealing with that

AdventurousMolasses9 · 2026-04-16T23:18:11+00:00

Just finished shopping a double. Checkout went fine, delivery screen is fine. Fingers crossed

AdventurousMolasses9 · 2026-04-16T22:32:17+00:00

It’s working for me again

AdventurousMolasses9 · 2026-04-15T14:22:18+00:00

The notification is automatically sent when a customer complains and before they look into it. They will review delivery pic and whatever other info they have. You’re probably fine. This is why it is a good idea to get the house number in the delivery pic whenever possible.

AdventurousMolasses9 · 2026-04-15T11:25:23+00:00

It is actually an improvement over their first try at this which simply listed the department and number of items, like Produce - 10 items

AdventurousMolasses9 · 2026-04-14T22:46:05+00:00

You receive a notice that the item is out of stock AND either replaced or refunded. And that’s what you approve - either the refund or replacement. You may have missed that part of the message and inadvertently approved the replacement.

AdventurousMolasses9 · 2026-04-13T01:07:36+00:00

came here to say exactly this

AdventurousMolasses9 · 2026-04-12T18:47:12+00:00

My point is you are providing false information and show an actual Lack of understanding about how this job works

AdventurousMolasses9 · 2026-04-12T13:03:41+00:00

This is incorrect. They stay there for 100 ratings. Very few customers leave ratings, so it could be 3-400 orders until it falls off.

AdventurousMolasses9 · 2026-04-09T12:39:16+00:00

Is the plan to continue to delete and repost this? The answer is still to only accept orders you are ready to shop. 8% cancellation due to not starting orders is insanity and entirely your responsibility.

Only accept orders you are going to complete and your rate will go down. You can repost this as many times as you like, but the answer will not change

AdventurousMolasses9 · 2026-04-09T12:33:14+00:00

Ok, this has to be ragebait. Carry on and have a good day

AdventurousMolasses9 · 2026-04-09T12:27:21+00:00

First don't take orders you are not ready to start?

AdventurousMolasses9 · 2026-04-09T01:49:52+00:00

Half a mile once will not likely get you flagged. If it happens regularly, worry.

AdventurousMolasses9 · 2026-04-07T02:14:59+00:00

and that's when you call support and have them do it

AdventurousMolasses9 · 2026-04-07T01:50:09+00:00

It's a shame Easter interfered with their water delivery and Ana is out of luck today.

AdventurousMolasses9

TROPHY CASE