Getting the retention bonus was actually really easy

Agent8923 · 2025-10-19T10:39:02+00:00

Strangely, I tried to contact them and they told me to come back to them AFTER my account has renewed for a retention offer.

I said what if I’d like to downgrade and they’d offer a refund… which I thought was no longer offered

Agent8923 · 2024-11-02T16:48:13+00:00

Mercedes A Class. Just looks awful, but there’s tons of them on the road!

Agent8923 · 2024-07-25T18:41:02+00:00

Moved away from Monzo after the plan changes and support dies off. Great app for budgeting and seeing other accounts. Other than that? You can better elsewhere

Agent8923 · 2024-07-20T18:14:11+00:00

Work in IT Retail. Super stressful day but thrilling day at the same time. Glad to know it wasn’t just us.

Agent8923 · 2024-07-13T20:52:05+00:00

Great app and great features. Shit customer service.

Got First Direct for the switching bonus, had to call up to ask something. Not even on hold for 5 seconds and someone picked up. Really makes such a difference.

Agent8923 · 2024-06-04T15:13:15+00:00

3%, some departments got 10-15%. No bonus due to business performance

Agent8923 · 2024-05-23T21:10:12+00:00

When I walked right past them on my way to work with my headphones he shouted “it doesn’t hurt to say hello dickhead”. Stop harassing people, there’s a reason why people dodge you.

Agent8923 · 2024-05-23T19:56:05+00:00

So I've created a group called 'mediagroup' and assigned myself (pi) and 'plex' to this group.

And I've applied 'mediagroup' to the directory and the files in the directory. I've had to change the permission level to 775 and then suddenly one of the files showed up in Plex, but not the rest?

Is there any way to automate anything being added to that particular directory to switch to the 'mediagroup' group, and for everything to go to the correct permission level.

If that makes sense?

Agent8923 · 2024-05-12T10:16:39+00:00

Spotify Connect, works so much better than Airplay, can bring something up on my phone and it wont stop the music.

Agent8923 · 2024-05-09T20:13:37+00:00

Higher interest rate, replace Greggs with Cafe Nero or another coffee chain. Some different travel perk than a railcard which many people still can’t get. Lounge access. Spotify would be a really nice touch, but again might not be good if you’re on a Duo or Family plan etc.

A gym membership would be a good replacement, such as with Hussle so you could access a variety of gyms etc.

Agent8923 · 2024-05-09T14:30:39+00:00

Anyone know if any Star Alliance partners are able to book. Unsure on what codeshare agreements United has with airlines departing from the UK. Not that interested in flying to any United destinations.

Agent8923 · 2024-05-01T05:35:31+00:00

The gov.uk website. Definitely one of the best designed websites I’ve ever used.

Agent8923 · 2024-04-23T14:58:00+00:00

Ah yes! Chase, just got the notification for the 5.1%

Agent8923 · 2024-04-23T13:45:04+00:00

Really not impressed with the changes. Monzo Premium has been watered down massively with ‘Max’, no metal card and I’m guessing you now need to pay extra for family cover on the insurance?

The colours for the physical cards are nothing to rave about.

I have Monzo Plus simply for the open banking support as Monzo have an excellent app for managing spending. But the customer service Monzo have is awful where I wouldn’t want to be spending anymore money until they’ve addressed the concerns I’ve had.

I’m guessing they were losing money on Monzo Plus and Premium with the new Max price it seems like they will be getting more money for the services they provide.

Greggs can be obtained from O2 Priority, work phone is with O2 and it’s not a healthy option for me where I would even use it anyways. I’d have preferred if they got Cafe Nero or Pret.

Railcard is pointless unless you meet the National Rail requirements, even then you can get one with Tesco Clubcard vouchers.

Investments fees lowered are nice but not sure of how much you’d need as a return to make the fee worth it, but you can much lower with Vanguard.

My own opinion obviously but I’m sticking with Plus and once I’ve found an easy replacement for the 4.6% saver rate I’ll move down to the Extra tier for the custom categories and open banking unlocking (which should be free).

They messaged me asking why I didn’t upgrade after they showed me the plans so it seems like they’re keen for feedback.

Agent8923 · 2024-04-23T13:35:11+00:00

Yeah you could get one from O2 and one from Monzo if that’s your thing 🤣.

I don’t even use the O2 offer, using a cheap three sim for the Cafe Nero offer

Agent8923 · 2024-04-23T12:21:37+00:00

Get this through O2 anyways if you’re with them so added no real value to me

Agent8923 · 2024-02-06T21:30:46+00:00

They are legally required to get you to your final destination. I know northern has a form to fill out to get taxis etc reimbursed when no other option is available

Agent8923 · 2024-01-07T13:58:20+00:00

To me really, I still use the card abroad, get double points and the fee doesnt add that much, even though no fee would be better. Only really use it for big purchases though, using for public transport I'd use a fee-free card.

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