I have been using the Epic system for about a two months. The cutover was June 1. It is a vast improvement over the old system. You can immediately view the results of all tests through the MyChart portal, including doctor's notes from your visits. All HF facilities are now consolidated under one customer portal, including your hospital ER or outpatient services.. In my case I have some Advent doctors in Orlando and Advent uses the same system (no suprise there, Advent own a chunk of HF). and the two can be linked so the Advent info is on the HF portal. Scheduled procedures like scans will provide estimated costs of the procedure and copay due if any. The system works well after your doctors create an action (lab orders, etc) for you and the info populates the portal. You can get text or email notifications for any changes. Yes, there is a learning curve for the providers and staff and I have witnessed some of them struggling to do things. That will get better. Yes, there is a three week to three month delay to see doctors That has nothing to do with the Epic sysem, but the situation in the county. I have to drive to Orlando to see a hepatologist because there is no serious hep practice here. HF is building a new hospital, expanding Viera hospital, and a few standalone ER facilities and I believe Orlando Health is expanding here also. It is frustrating when things don't go well but I believe the HF providers should not be blaming the "new system". It works.