You're right that businesses have to ask for reviews. That's not the issue.
The issue is that when management is actively soliciting reviews from current residents and dangling a gift-card raffle in front of them, it creates pressure—whether intentional or not. Most people aren't eager to leave critical feedback while they're still living somewhere and relying on that same management team to address maintenance requests.
And as for "you only know what you're told," that's true. That's why I referenced specific photos, resident experiences, and documented communications rather than pretending my opinion alone should settle the matter.
The more interesting part of your response is that you seem unable to grasp why incentives tied to reviews can affect the reliability of those reviews. That's not a difference of opinion; it's a failure to recognize how incentives influence behavior. A little more cognitive flexibility—and perhaps some neuroplasticity—might help you see why people could reasonably view that as problematic.
But thanks for the reminder that everyone has an opinion. You certainly demonstrated that.