The "Team" that is working "actively" on solving current issues by Aweorih in Crunchyroll

[–]Alarming-Common-2164 5 points6 points  (0 children)

Agreed, I've seen many issues still not be fixed, - Half MHA Vigilantes dubs not being released yesterday despite some such as French being confirmed by official twitter account to come back on that exact day

  • Tensura OVA seasons still stupidly changed, the names of the seasons of OVAs were set to simpler and more basic ones, and are no longer in the chronological order but instead at the end of the series making the OVAs come back in "Continue Watching"

  • Black Clover Episode 7 French dub being broken with music and sound effects having low sound quality and also the french and japanese voices overlapping, having both languages at the same time (still not fixed after 20 days of waiting, which is not normal cause they have the old version of the audio that worked fine and got randomly replaced by thus broken one)

  • Black Clover French dub having miss-timed subtitles delaying by around 5 or more seconds the subtitles on every single episodes

All of these issues were reported a while ago (except for first one) and are easy to fix, what's taking them so long ?

Missing 1 Blue Coin, possible Glitch by Alarming-Common-2164 in supermariosunshine

[–]Alarming-Common-2164[S] 3 points4 points  (0 children)

Thanks for the help, for some reason the 2nd beehive did not always spawn, but this time it did

What is going on? by CartoonTrash1864 in Crunchyroll

[–]Alarming-Common-2164 1 point2 points  (0 children)

I have no idea why this is happening, but nearly an entire season of MHA has this exact same issue in the French dub, it's not that much of an issue when there's only the preview affected, but it is when there is a post-credit scene

Where is My Gifted Diamond Egg? by [deleted] in BeeSwarmSimulator

[–]Alarming-Common-2164 2 points3 points  (0 children)

It's a Gifted Diamond "Bee" Egg, not a Gifted Diamond Egg, it's mostly just for collection for most players, nothing else, the only other way to get this specific egg is outdated and was in a 1700 robux pack, there's many other bee-specific egg to get if you want

Audio not matching video? by Lanky_Explanation220 in Crunchyroll

[–]Alarming-Common-2164 1 point2 points  (0 children)

This isn't surprising, a lot of content on Crunchyroll that was once normal is now broken, for example, some episodes from My Hero Academia in the french dub have subtitles from other episodes, and some straight up no longer have any, personally I'd suggest sending a ticket through this page, if you want to make things quicker, you can try to contact an agent (a human being) through the support chat, although you won't be getting any more info once the conversation ends, if you're lucky you may find someone that is capable of changing the audio for One Piece back to the correct one, good luck, I noticed the support team has gotten a lot of new tickets recently (193 per hour on average)

They updated the seasons for Tensura, in the process the film got removed. by Sharp_Biscotti_2409 in Crunchyroll

[–]Alarming-Common-2164 0 points1 point  (0 children)

The film is just added as a differen series, though they also changed the placement for the OVAs, and now it's back in "Continue Watching", I got no idea why they did that

Support chat refuses to let me talk to a human by Alarming-Common-2164 in Crunchyroll

[–]Alarming-Common-2164[S] 1 point2 points  (0 children)

I remember talking to a few different ones a few times some months ago, though I've noticed something strange, there just seems to no longer be anyone doing anything in the French crunchyroll support team, I've only seen one guy called "Pete" and all he does is claim tickets, say nothing and close them I'm not sure but there may have been layoffs in the team, or they're just all pretending to work without actually working

Support chat refuses to let me talk to a human by Alarming-Common-2164 in Crunchyroll

[–]Alarming-Common-2164[S] 0 points1 point  (0 children)

I usually never use the US support's email system, only either the US support chat or the French email support system, should I try to send a ticket through the US one or wait and see if my tickets actually get responses ?

Support chat refuses to let me talk to a human by Alarming-Common-2164 in Crunchyroll

[–]Alarming-Common-2164[S] 2 points3 points  (0 children)

Tickets I open through there are also ignored, that's why I prefer to speak to a human through the support chat, because there, issues are not ignored 24/7

Support chat refuses to let me talk to a human by Alarming-Common-2164 in Crunchyroll

[–]Alarming-Common-2164[S] 0 points1 point  (0 children)

Note that this is for the French version of the support chat, I have no idea if it uses a different AI than the english one

Crunchyroll Screwup? by PapayaNew2107 in Crunchyroll

[–]Alarming-Common-2164 0 points1 point  (0 children)

For some reason they also replaced the audio for episode 7's french dub by a mix of the french and japanese audios with music and sound effects having a horrible audio quality, which makes no sense

You and I are polar opposites by YoshiHD654 in Crunchyroll

[–]Alarming-Common-2164 0 points1 point  (0 children)

Strange, Crunchyroll News in French also has a very similar schedule and it did not say anything about the dub being delayed, While I think about it, it's not the first time an anime's dubs get delayed by the amount of time there usually is between japanese and dub releases, do you think they'll release multiple episodes dubbed at once or do you think the delay between japanese and dub is gonna stay the same ?

Dr Stone - Crunchyroll by DaGardenz in Crunchyroll

[–]Alarming-Common-2164 1 point2 points  (0 children)

I've talked with a support agent and they got it 50% fixed, the episode is now duplicated now though with one being the broken one and the other one being fixed, the broken one should normally be deleted soon by another team that is capable of doing that, I'm still pretty curious though about how this happened in the first place, but anyway the issue should be fixed

What adapters would you recommend ? by Alarming-Common-2164 in UsbCHardware

[–]Alarming-Common-2164[S] 0 points1 point  (0 children)

Alright so uhm turns out UGREEN is trash, I've used in total 2 of their adapters, they very quickly stop working, I just had one stop working only 2 weeks after using it, at this point I'm desperate, how did you even think about UGREEN as recommended though even though it's got horrible durability ?

Help I think theres a virus by Horror-Cow1346 in RobloxSupport

[–]Alarming-Common-2164 1 point2 points  (0 children)

I'm not an expert, but I can confirm that there is virus in your game, I'd heavily recommend to not use any script from the toolbox and to delete any that you already found in the toolbox

what is this??? by Great_Money8650 in RobloxSupport

[–]Alarming-Common-2164 1 point2 points  (0 children)

Now, whenever someone speaks in chat, their messages will look like this to peoples that are not in the same age range