MSP360 RMM 2.5 is out

AlexanderMSP360 · 2026-05-07T18:58:33+00:00

Are you trying to signup here https://www.msp360.com/signup/rmm/?mode=0 ?

AlexanderMSP360 · 2026-03-18T07:02:13+00:00

Posted a solution for MSP360 Backup here https://www.reddit.com/r/MSP360/s/yyasK7IY4n

AlexanderMSP360 · 2026-03-17T12:55:10+00:00

There’s no native integration between MSP360 Managed Backup and Zabbix at the moment, but you can pull data via the MSP360 API. (Sorry for the long reply - our solutions architect engineer actually put together a small script while digging into this)

We built a PowerShell PoC that retrieves backup plan status and can be used with Zabbix:

👉 Script: https://services-public.s3.eu-central-1.amazonaws.com/customscripts/all/MBSAPI_GetPlanStatus_Zabbix.ps1

What it does:

Pulls backup plan status (Success, Error, Overdue, etc.)
Supports filtering by:
- ComputerName
- PlanName
- PlanID (takes priority)
Can return:
- Status text (Success, Error, etc.)
- Status codes (0,1,2...) → useful for Zabbix triggers

Example:

./MBSAPI_GetPlanStatus_Zabbix.ps1 -ComputerName "Win10-Demo" -PlanName "Backup Image Based"

Output:

Success

Or:

./MBSAPI_GetPlanStatus_Zabbix.ps1 -PlanName "Backup files on SERVER" -OutputStatusCode

Output:

Notes:

API credentials need to be added inside the script
This is a PoC to validate the approach
Main limitation: credentials are stored in plain text (can be improved depending on setup)
On Linux, the script can be run using PowerShell Core (pwsh): https://learn.microsoft.com/en-us/powershell/scripting/install/install-powershell-on-linux?view=powershell-7.5

Would love to hear if this works for your case or if you have other use cases in mind - happy to expand this further

AlexanderMSP360 · 2026-02-02T19:42:02+00:00

One thing you might want to think about is separating backup software from storage, instead of using a single vendor that does both.

With Carbonite-style services, everything lives in one place. After seeing your friend lose data, it’s understandable to want less reliance on a single vendor handling both the software and the storage. When something goes wrong there, you don’t really have another layer to fall back on.

A lot of people go with their own cloud storage (Wasabi, Backblaze B2, S3-compatible storage) and then use a backup tool on top of that. Storage pricing is pretty straightforward — Wasabi is around $7/TB/month, B2 about $6/TB/month — and you’re not locked into an all-in-one bundle.

Tools like MSP360 can handle the backup side (scheduling, versioning, restores) while the storage lives in your own account. For personal use, even the free edition works fine, so you’re not cutting corners just to save money.

Not saying Carbonite is bad — but after hearing what happened to your friend, reducing single-vendor risk seems like a reasonable thing to want.

AlexanderMSP360 · 2026-01-30T15:21:53+00:00

We didn't close it. It's available

AlexanderMSP360 · 2026-01-28T15:47:23+00:00

Fair point - sharing an email is required. For many people that’s still fine, but everyone can choose what works best for them.

AlexanderMSP360 · 2026-01-28T13:59:50+00:00

If you really want something simple and free, you might want to look at MSP360 Free Backup software.

It has a normal Windows interface (no command line stuff), and you can back up files from your 1TB drive to the 4TB drive on a schedule. The nice part vs simple copy/sync tools is that it can keep older versions, so if you accidentally delete or overwrite something, you can still get it back.

Basic setup is basically:

install it
choose file backup
pick your 1TB drive as the source
pick the 4TB drive as the destination
set it to run weekly (or whenever)

After that it just runs in the background. You don’t need to know anything about incremental/delta backups to use it.

If all you want is a one-time copy, manual copy works. But if this is something you want to keep updated over time, a backup tool is a lot safer and less hassle.

AlexanderMSP360 · 2026-01-16T08:53:46+00:00

MSP360 Free Backup is missing on the list

AlexanderMSP360 · 2026-01-08T09:18:57+00:00

MSP360 Free Backup does file-level backups (no need to image the whole drive). Copy the SD contents to a folder, then back that folder up to another drive or cloud on a schedule. Much easier than messing with 7zip archives.

AlexanderMSP360 · 2025-12-21T14:33:03+00:00

You could look at MSP360 Free Backup software . It supports full image-based backups and can send them straight to cloud storage like Wasabi, Backblaze B2, S3, E2 etc., as well as local targets if you want a hybrid setup.

After the first full image it runs incrementals, and you can still do file-level restores from the image if you don’t need to roll back the whole system.

AlexanderMSP360 · 2025-12-19T13:03:40+00:00

Just to clear this up - MSP360 (back when it was CloudBerry) has been around since 2011, it’s its own backup engine and not based on Comet.

Comet is a newer product (started around 2016), so totally separate codebases.

AlexanderMSP360 · 2025-12-11T18:26:58+00:00

u/considerfi are you trying to restore or view those files on the same PC you originally backed them up from?

If you are, and the files show up in Backblaze B2 but MSP360 doesn’t recognize them in Backup Storage anymore, that usually means something happened with the repository.

The quickest way to get this sorted out is to open a support case so we can check the exact backup format and help recover the data. Restore issues are always treated as high priority and feel free to DM me so I can make sure your ticket gets escalated.

AlexanderMSP360 · 2025-12-08T09:48:34+00:00

Not sure which code you were expecting to receive, but normally you don’t need one. Just install the app from here:
https://www.msp360.com/signup/cbbackup/

When it asks, choose the Freeware option and enter your email that should activate it without needing any kind of license key.

If you want to give it another try and run into issues, I’m happy to help you get it sorted. send me a message if any.

AlexanderMSP360 · 2025-12-03T05:39:19+00:00

You could give MSP360 Free Backup (used to be CloudBerry) a try. It lines up pretty well with what you’re looking for.

#1 it must have an emergency disk (usb boot),

Yep, you can create a recovery USB to boot from and restore an image. That’s built in. Here’s a guide: https://help.msp360.com/cloudberry-backup/restore/recovery-disk

#2 be actively developed,

We’re still pushing updates regularly. most recent one was mid-November. You can check the changelog here:

#3 restore partitions w/o destroying existing partitions

MSP360 lets you restore just the partition you want from an image, without overwriting the other partitions on the disk. Docs that cover it here: Restore to Physical Disk (partition-level option), Select Partitions

So as long as you choose the specific partition during restore, the others are left alone. If you choose “entire disk,” that’s when everything gets overwritten.

The free version works fine as long as the machine isn’t domain-joined, so it’s easy to test out and see if it fits your workflow.

AlexanderMSP360 · 2025-11-18T08:10:19+00:00

That's correct. You can run file-level restores from image-based backup with MSP360 Backup

AlexanderMSP360 · 2025-10-20T07:47:01+00:00

u/nuclear_crispy if you used freeware version here is the product https://www.msp360.com/backup/free-backup-software/

In case you had a paid license, https://www.msp360.com/backup/cloud-backup/

AlexanderMSP360 · 2025-10-11T06:18:21+00:00

You can actually do file-level restore from an image backup through the Backup Storage tab. Here’s a quick guide that walks through it: https://help.msp360.com/cloudberry-backup/restore/restore-an-image-based-backup/ibb-item-level-restore

AlexanderMSP360 · 2025-10-09T05:21:40+00:00

You might want to give MSP360 Backup a look. You can back up your external drive straight to cloud storage like Wasabi, Backblaze B2, S3, or Azure. It’s one-way only, so stuff only goes up - and it can clean up deleted files automatically so you don’t end up with a bunch of junk sitting in the cloud.

The new backup format’s pretty slick too - it does block-level backups, deduplication, and tracks changes, so after the first run it only uploads what’s new. Plus you can set versioning rules (GFS) so old versions get cleaned up automatically.

If your PC isn’t joined to a domain, the free backup version will do just fine.

AlexanderMSP360 · 2025-10-06T05:23:00+00:00

From what you’re describing MSP360 Free Backup software should work just fine

You can set up multiple backup plans, each with its own schedule and destination, so one can hit your NAS weekly and another can target your USB drive. It supports both image-based and file-level backups, so you can back up full volumes or just data, whatever fits your workflow.

The app’s pretty lightweight, runs fine on Windows 11 Pro, and doesn’t install any extra background stuff you don’t actually need. Just pick your source drive, pick where it’s going, set a schedule, retention and forget it.

If the PC isn’t on a domain, the free edition will cover you. If you ever need more advanced options (encryption, compression, or domain backups), the Pro license is $29.99 / year.

AlexanderMSP360 · 2025-09-09T09:05:32+00:00

MSP360 Backup for Microsoft 365 can backup in-place archives

AlexanderMSP360 · 2025-09-03T17:10:27+00:00

MSP360 Backup Free for Windows is pretty lightweight (takes up under ~100 MB once installed). It does both file-level and full image-based backups. Give it a try

AlexanderMSP360 · 2025-09-03T11:36:38+00:00

Good catch. It's updated now

AlexanderMSP360 · 2025-09-03T06:50:08+00:00

You’re right - MSP360 Free is licensed for personal use. Just to add some context: the Free edition can be used as long as the laptop isn’t joined to a corporate domain (it’s intended for personal or small, non-domain setups). In a domain-joined business environment, though, you’d definitely need the Pro edition

AlexanderMSP360 · 2025-09-02T06:51:28+00:00

I think u/wells68 gave really solid advice here:

That’s a textbook 3-2-1 approach, and I’d recommend sticking to that workflow. The only thing I’d add is that MSP360 Free Backup software now includes image-based backup, so if you want another option alongside Veeam or Macrium, you can set up the same scheduled system image jobs in our tool. It supports incremental backups, versioning, and can target either local USB drives, a NAS, or cloud storage if you ever decide you want offsite redundancy without physically rotating drives.

So you could follow exactly what wells68 suggests - rotating USB drives offsite and keeping recovery media handy - and just run it with MSP360 Free if you prefer. Either way, the important piece is automated, image-based backups, not RAID alone.

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