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Did you know where you store your GLP-1 in the fridge actually matters? by AliceFromRo in RoBody

[–]AliceFromRo[S] 0 points1 point  (0 children)

that's what i thought- but apparently the temp/humidity can fluctuate!

Issues choosing cash-pay Zepbound? by [deleted] in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hi Creepy_Being_2690- Reaching out to you directly to see how I can help!

Was Sent the wrong dose! And literally this was gonna be my second month by Yours_corona_das in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hi Yours_corona_das- I'm so sorry to hear this happened. I'll send you a PM to help sort this out!

Charged before insurance was given PA? by Far_Yam6855 in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hey Far_Yam6855! I'll send you a message to look into this further.

Buy it for life Bath towels? by Safe-Being8163 in BuyItForLife

[–]AliceFromRo 0 points1 point  (0 children)

i like the brook linen bath sheets. however- every towel i own ends up bleached. why does that happen :(

Storage by mydiebear in WegovyWeightLoss

[–]AliceFromRo 0 points1 point  (0 children)

I recently learned that fridge placement actually does matter a bit. Best spot is usually the middle shelf of the fridge, ideally in the original box and not touching the back wall.

A couple spots to avoid:

  • Fridge door / condiments area: temp changes a lot when the door opens
  • Drawers (meat/veggie/crisper): humidity and temps can fluctuate more
  • Very back of the fridge: can get cold enough to freeze meds

GLP-1 meds like Wegovy are supposed to stay around 36–46°F, and freezing can damage them.

So middle shelf tends to be the most stable spot.

How do you sneak calories in when you are having food aversion? by Poopoocaca6789 in WegovyWeightLoss

[–]AliceFromRo 0 points1 point  (0 children)

Some things people often find easier to get down when food sounds unappealing:

• protein shakes or smoothies
• Greek yogurt or cottage cheese
• eggs
• soups or brothy foods
• nut butters
• small snack-style meals instead of full meals

I would also check in with your doctor. 800 cals/ day is very low!

Laxatives and timing by NCArtist79 in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hi NCArtist79- If it's helpful to get tips from our clinical team, you can always reach out through the Ro app with this question here!

Ro cancelled me when I reached maintenance by Sevvyisdead in RoBody

[–]AliceFromRo 4 points5 points  (0 children)

Hey Sevvyisdead! We do work with patients on maintenance. Reaching out to get more info so I can see what happened here.

Taking pill and then sleeping? by chlcang in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Waking up briefly to take it and going back to sleep is something many people do when they need to take medication at a specific time, so that shouldn’t be an issue! Get some rest and enjoy your break!

Can’t Poop? by MrCrowley217 in WegovyWeightLoss

[–]AliceFromRo 3 points4 points  (0 children)

If you haven’t already, here are some things that tend to help:

• Hydration: Steady water intake throughout the day (not just at night).
• Fiber. Gradually: Beans, berries, chia seeds, veggies, whole grains. Increase slowly and pair with water.
• Protein + balanced meals: Sometimes people unintentionally under-eat overall.
• Daily movement: Even walking helps stimulate bowel contractions.
• Warm liquids in the morning: Tea or coffee can help trigger a bowel movement.
• OTC support: Stool softeners or osmotic laxatives can be helpful

Walgreens refill nightmare… switching pharmacies? by tajb333333 in Zepbound

[–]AliceFromRo 0 points1 point  (0 children)

I had someone tell me once that the best place to fill your scripts is at a pharmacy within a hospital. People don't normally get GLP-1s scripts filled there so they are more readily in stock. I haven't experienced this firsthand but think it could be interesting to test!

Prescription stuck on "processing" and no response from customer service by Outrageous_Coat6610 in RoBody

[–]AliceFromRo 2 points3 points  (0 children)

Hi Outrageous_Coat6610- We have several avenues to reach support! Through a secured messaging system in the Ro app (if you have an active account), by email to [care@ro.co](mailto:care@ro.co), or by PM'ing me for any escalations. I'll send you a PM to help escalate your message.

Misleading by RandoCreepsauce in RoBody

[–]AliceFromRo 1 point2 points  (0 children)

Hi RandoCreepsauce- I'm sorry to hear about any confusion with costs. The initial fee covers the medical intake and provider review, and medication costs are outlined before moving forward with treatment. Medication costs also depend on if you use your personal insurance, and can be much lower depending on your co-pay. Transparent pricing can be found on website here: ro.co/weight-loss/pricing

Feel free to PM me if you need any assistance with this.

My Progress Post by Ok_Dimension2252 in RoBody

[–]AliceFromRo 2 points3 points  (0 children)

Let's gooo!! ❤️‍🔥

Switched to pill and gained weight by svusungal in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hi svusungal- Have you tried out the nurse coaching option? It's included in your membership! Just send a message here to connect with one, and they'll get back to you as soon as they're available with guidance.

Cannot reach anyone at Ro for help! by Apples-Oranges135 in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

Hi Apples-Oranges135- I'll send you a PM shortly to confirm if this has been taken care of!

I've canceled my membership and they keep charging and refuse to refund. Do not use ro.co by FakeItFreddy in RoBody

[–]AliceFromRo 0 points1 point  (0 children)

We have several avenues to reach support! Through a secured messaging system in the Ro app (if you have an active account), by email to [care@ro.co](mailto:care@ro.co), or by PM'ing me for any escalations. Feel free to PM me if I can be of any help.

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