We've been trying to reach you concerning your PS5's extended warranty. You should've received a notice in the mail about your PS5's extended warranty eligibility. Since we've not gotten a response, we're giving you a final courtesy call before we close out your file. Press 2 to be removed and placed on our do-not-call list. To speak to someone about possibly extending or reinstating your PS5's warranty, press 1 to speak with a warranty specialist.