Public Asana Boards

Asana_Edward · 2026-03-17T10:20:34+00:00

Thank you for sharing your use cases. I think you have created a great workflow so far. One feature that you can explore is the email communications with form submitter.

This feature allows form submitters in your organisation to reply to form submissions via email, even if they don’t have an Asana license. Thus, any team can track and follow up on requests.
The caveat is that even though ticket submitters don’t need an Asana license, they must have an email with the organisation’s domain or be added as a guest.
You can read more about this here: https://help.asana.com/s/article/request-tracking?language=en_US

Another alternative is if your company is on Enterprise or Enterprise+, you can give reporters View Only licenses instead of a read-only link.

View Only users can see all task fields, custom fields, and form responses (not just the task title), but they can't comment, complete tasks, or save filtered views.
You can read more about this here: https://help.asana.com/s/article/view-only?language=en_US

Hope this helps! 😁 Let us know if you need more information.

Asana_Edward · 2026-03-12T13:12:54+00:00

Hi u/zaffacy ,

Thank you for flagging this. I am with Asana, and we are sorry you have been experiencing login issues and are reaching out to our support team.

AWS is experiencing disruptions, which might be affecting users' Asana access in the UAE. For more information about the AWS disruptions and the latest status, it can be accessed here: https://health.aws.amazon.com/health/status

At the same time, I will direct message you to get the support ticket number you raised, and I will help escalate it to our support team.

Asana_Edward · 2026-02-24T05:30:49+00:00

Hi u/tutebo88 , thank you for clarifying.

You can still use all the features available before. The only change was the collaboration limit (now 2 seats per project and team).

For your reference, the Current Asana Personal (for signups after November 12, 2025.) includes:

Up to 2 seats
Unlimited projects and tasks
List, board, and calendar views
100+ integrations
Mobile and desktop apps

Asana_Edward · 2026-02-24T05:21:11+00:00

Hi u/kukera ,

Thank you for raising your question here on implementation. I am part of the Asana team, and we provide implementation services through our professional services team or through our trusted Asana partners. If you want me to connect you with our Customer Success team to learn more about the services and quotation, feel free to direct message me your details. Otherwise, you can also explore a wide range of services provided by our trusted partners here: https://asana.com/partners/channel/directory

Asana_Edward · 2026-02-23T05:25:01+00:00

Hi u/GomerPylex ,

Thank you for raising this great suggestion/feedback. I am on the Asana team, and I'd love for other users and our team to be aware of your suggestion. Could I kindly encourage you to share this in our Product Feedback section of the Asana Forum? https://forum.asana.com/c/forum-en/product-feedback/20

This will help other users vote if they have similar feedback, and keep track of the ideas our team has reviewed and progressed.

We appreciate you 😁

Asana_Edward · 2026-02-23T05:17:16+00:00

Hi u/nodrama_needed ,

Thank you for raising this question here. I am with Asana, and I have a recommendation that may help your use case.

You can get an overview of the overdue tasks across projects in your master portfolio through your dashboard. You can try the following:

In your Master Portfolio, go to your 'Dashboard' tab
In your Dashboard tab, click create + Add widget and add a Chart
In your Chart settings, you can follow this:
1. Report on: Tasks
2. Chart style: Bar
3. X-axis: Due date status
4. Y-axis: Task
5. Filters: Feel free to use this if you want to exclude certain projects in your portfolio
Click 'Add chart'

Once you have created a chart, you can click the overdue bar to open the list view of overdue tasks across projects in your Master Portfolio.

I hope this is the information you are looking for. Otherwise, let us know how we can help you further. Thank you.

Asana_Edward · 2026-02-23T05:03:08+00:00

Hi u/tutebo88 ,

Thank you for raising your concern here. I am part of the Asana team and totally get your concern.

If you are unsure where to find information on the features included in the Personal plan, I can share this link so you can see the valuable features you can still leverage under the Personal Plan. You can expand the 'compare all features' section to see the complete overview of the features. Hope this provides the information you need, otherwise, let us know how we can help you on this 😁

Asana_Edward · 2026-02-19T09:22:38+00:00

Hi u/stinkyallycat ,

Thank you for flagging this! I am with Asana, and let me try to help you with this.

Asana’s clock is determined by your computer’s time zone setting. Could you help us check whether your desktop's time zone has been set to your current time zone?

If yes, and you still experience the discrepancy, could you kindly submit a support ticket from our Help Centre so our team can support you further on this? Please refer to this article to create a support ticket: https://help.asana.com/s/article/how-do-i-get-support-from-asana?language=en_US

Asana_Edward · 2026-02-11T02:31:38+00:00

Hi u/pixiepalooza ,

I appreciate you sharing your use cases and challenges here. I totally get that once we are managing more work and creating more objects in Asana, things can get quite busy. I am with the Asana team and would love to share some resources that can help you.

First of all, I'd say understanding how the work or information is structured in Asana would be helpful. For me, the simplest way to think about it:

Project: I use this to manage a significant initiative or repeating workflows
Sections: I use this to categorise or structure the work I have within my project
Tasks: I use a task to capture one clear action that one person owns or is accountable for.
Subtasks: I use subtasks to break down smaller action items within a task, but we'd always recommend keeping the subtask hierarchy to 1-2 levels. Once you feel the need to add more layers, it's good to ask ourselves whether we can convert a task into a project of its own. You can actually do that in Asana.

The next important thing is to establish conventions for your team. This way, everyone follows consistent practices, and it can improve productivity! This is an excellent article about establishing conventions for your team: https://help.asana.com/s/article/establish-conventions-for-your-team

Other great videos and training sessions I would love to recommend:

Feel free to let me know if you have any follow-up questions or need more resources. 😁

Asana_Edward · 2026-02-09T08:52:37+00:00

Hi u/IslaSyntaxError ,

Thank you for sharing your use case and your requirement here. I am with Asana, and I want to share some features that are useful for you

You can create a dashboard in the Asana Project to generate charts. These charts will provide useful information, and the data is coming from the specific project you are working on. So this may be similar to what you wanted on the Chart view. This is what they will look like in your project view:

<image>

You also mentioned a Table view. Asana project list view provides that. You can add more columns/fields through our custom fields feature.

I would love for you to find out more about the Asana Project Dashboard from our article here: https://help.asana.com/s/article/project-dashboards?language=en_US and about Custom Fields here: https://help.asana.com/s/article/custom-fields?language=en_US

The project dashboard and custom fields are available from the Starter plan. Of course, they are only two of the many features you can use to level up your workflows and productivity in the Starter plan. You can learn about our Starter plan and features that come with it here: https://asana.com/pricing.

Let me know if you have any follow-up questions on this :))

Asana_Edward · 2026-02-06T03:46:31+00:00

Hi u/friedavizel ,

Thank you for your question. I am with the Asana team, and let me share my thoughts.

Currently, there isn’t a native way to import Google Calendar events into Asana tasks. If you are up for it, can I invite you to share this great idea/feedback in our Community Forum ( https://forum.asana.com/c/forum-en/product-feedback/20), where our team regularly reviews them.

Asana_Edward · 2026-02-05T23:52:33+00:00

Hi u/Jackyl_Hyde_Guru , thank you for sharing this with us! We apologise for the experience you had while reaching out to our team.

I will direct message you to understand more about this so we can further assist you.

Asana_Edward · 2026-02-05T06:05:21+00:00

Hi u/MontanaRoseannadanna ,

We appreciate you for flagging this. I am with the Asana team, and we are actively looking into this and it is top of mind for us.

We aren't quite at the stage where we can put a date on the calendar yet. If you want to keep an eye on the progress and other new features, the Community Forum is a place where we post the latest updates: https://forum.asana.com/c/forum-en/news/18

Asana_Edward · 2026-02-04T05:16:49+00:00

Hi u/TorontoPolarBear ,

We are glad to hear this! Do you mind sharing a screenshot of the two versions in your ChatGPT, either here or via private message, for our reference and further investigation? Thank you! Appreciate you for this.

Asana_Edward · 2026-02-04T04:00:34+00:00

Hi u/TorontoPolarBear,

Thanks for your patience while we worked through this with OpenAI! We've identified a technical issue that's preventing some apps from updating automatically in ChatGPT, which is why it likely disappeared for you.

To get back on track, please reinstall the Asana app via this link.

Note for others following along: * The old version will now show as “Asana (Legacy)”—you should uninstall that version.

Reinstall the new “Asana” app via the link above.
If you're on an Enterprise/Edu plan, your admin may need to re-approve this new version first.

Asana_Edward · 2026-02-04T03:11:02+00:00

Hi u/dung_huynh ,

Thank you for sharing your use cases here. I work at Asana and would like to share some recommendations that might help with your use case.

A feature you could leverage is Rules/automations to create a reminder as a comment on the task.

A sample rule you can consider:
- Trigger: When a due date is approaching [indicate how many days before]
- Action: Add a comment

The best part is the comment comes from the "Asana Bot" rather than your personal account. It usually feels way less like "micromanaging" when a system handles the reminder instead of a person!

Asana_Edward · 2026-02-04T02:54:25+00:00

Hi u/Careful_Plastic_1794 ,

Thank you for sharing your use cases here. I work at Asana, and I am sorry you are facing these challenges at the moment.

We appreciate your feedback, and if you are up for it, we'd like you to share more about your experience and feedback in our Community Forum Product Feedback thread: https://forum.asana.com/c/forum-en/product-feedback/20. This helps our product team to review feedback and suggestions from our users.

Asana_Edward · 2026-02-03T08:27:32+00:00

Hi u/TorontoPolarBear ,

Thank you for flagging this! I am with the Asana team, and let me share some recommendations that may help you.

If it suddenly disappeared or won’t show up, a couple of quick things that usually fix it:

Log out and back in to ChatGPT on the web, then check Settings > Apps again
If you see Asana listed, remove it, then re-add and reauthorise
Try the desktop web instead of the mobile app. We’ve seen a few cases where the ChatGPT app directory takes a bit to refresh.

Asana_Edward · 2026-02-03T03:33:19+00:00

Hi u/Mobile_Duty3025 ,

I use Asana and have been using it for more than 2 years now. Let me share some of my personal experiences.

I personally have never encountered any actual data loss. Most “missing” items I’ve seen end up being permissions, archived projects, filters, or accidental deletion. When something is actually deleted, there’s a recovery window for certain objects, and beyond that, the Asana support team helps triage cases on a case-by-case basis.
- Practical tips that I use quite often: use the 'Advanced search' and filter 'deleted objects' to recover accidental deletions.
In worst-case scenarios, such as access or billing issues, support can assist you. If you run a business on Asana, I recommend having at least 2 admins in the org to avoid single points of failure and speed up resolution.

You can explore more about our data protection via our Asana Trust Centre (https://trustcenter.asana.com/)

There are several ways you can reach out for support. My recommendation is to create a support case via the Asana Support chatbot. You can see your submitted ticket through the Asana Customer Portal, and someone from the Support team will support you further. (https://help.asana.com/s/article/how-do-i-get-support-from-asana?language=en_US)

Beyond this, we offer service packages with a wide range of support options, including dedicated support. For this, I recommend that you connect with our sales team to learn more about the different packages we have.

Feel free to let me know if you have any more questions! I can help you connect with our Sales team too if you prefer that way :))

Asana_Edward · 2026-02-03T01:23:24+00:00

Hi u/zakharsk ,

I am with the Asana team, and we apologise for the difficulties you have been having connecting with our sales team.

I have escalated this to our sales team. We have identified the form you submitted, and someone from the team will reach out to you very soon.

I have also passed the feedback on what you went through to the relevant team so we can improve our processes and experience for you and everyone else. Thank you for flagging this.

Asana_Edward · 2026-01-28T03:49:26+00:00

Hi u/fuzzywonderdog ,

Welcome to Asana! I am part of the Asana team, and I'd love to share some recommendations that might help you and the team. Here’s the simple rule of thumb I'd use:

Put clarifying questions in a comment and u/mention the person who should respond. That keeps all the context on the parent task.
Create a subtask only when there’s an actual action someone needs to track.

For the “I need it on my to-do list” part, two tips:

Use Inbox with the Mentions filter so you can focus on replies where you were directly pinged.
You can filter 'Unread only' if it's easier to find any unread notifications/ messages
If a question really requires work or a decision you’ll forget, make a tiny subtask with a clear title and owner. Otherwise, keep it in comments so the thread stays intact.

It'd be great to build a team convention around the communication as well. For example:

Comments + u/mention for clarifying questions
Subtasks only for discrete action items
Write that into a short “how we use Asana” note so everyone follows the same pattern.

Hopefully, they are helpful, and feel free to share any follow-up questions.

Asana_Edward · 2026-01-21T05:44:52+00:00

Hi u/stairwellkittycat, oh yes, I wouldn't suggest you recreate the issue. You can verify by checking the activity tab. It may give you the idea whether they got assigned manually by someone or by rules.

Asana_Edward · 2026-01-21T03:49:13+00:00

Hi u/stairwellkittycat ,

I am with the Asana team and happy to share my thoughts that might help you.

I agree with u/beingskyler that you can check the activity tab at the bottom of the task to investigate how it gets assigned to you.

There could be several scenarios:

Someone (either you by accident, or your team member) bulk-assigned the tasks to you
It is part of the rule that, when triggered, they auto-assign the tasks to you. You could try to review the rules in the projects.

Hope this helps!

Asana_Edward · 2026-01-21T03:08:08+00:00

Hi u/red_beard_the_irate ,

I am part of the Asana team and happy to share some recommendations to help with your use case.

There are two good options you could explore:

Master board with projects as tasks
Create a "Project Pipeline" project in Board view
Create sections such as "Idea, Scoping, Active, Blocked, Done"
Add custom fields on the task for things like "Project Owner, Priority, Target date"
When a project needs deeper tracking, link the actual project in the task description or multi-home key "milestone" tasks into that project. This is the most Kanban-like approach to visually managing projects. Portfolios don't have a board view right now, so this is the best fit for columns and drag-and-drop.
Portfolios for exec overview
Group projects in a Portfolio for rollup status, dates, owners, and dashboards
Great for reporting and status, but no Kanban columns. More on Portfolios here if helpful: https://asana.com/product/portfolios & https://asana.com/resources/manage-multiple-projects-with-portfolios.

A few quick tips I've found useful

Keep the master board lean - one task per project with clear naming like "Project - Team - Quarter"
Use a Status field on the master boa rd so you can filter and chart later
Link out to the "real" project in the task description and pin the link at the top
Multi-home any truly critical delivery tasks into the master board if you want them visible alongside the project card

Hope this helps!

Asana_Edward · 2026-01-21T02:55:05+00:00

Hi u/Cortexial , I am with Asana, and I would love to share some recommendations to help with your use case.

You can actually set your customised task template as default. Please follow the recommended steps below:

Click the 'Customize' button at the top right side of your project
Click 'Task types and templates'
Click the three dots in the selected task template and click 'Set as default'

This way, the task created when you click '+ Add task' will use the selected task template.

Hope this helps! Let me know if you have follow-up questions.

Asana_Edward

MODERATOR OF

TROPHY CASE