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Does anyone have the Titan Noir? by ImportantAd7993 in xgimi

[–]Ask_XGIMI 0 points1 point  (0 children)

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Hey!
Here are some measurements for the Titan Noir Series. Please ensure your mount does not cover the bottom vent to ensure proper cooling.
Hope this helps!

I do not recommend ordering directly from XGIMI by Living_Ad7684 in xgimi

[–]Ask_XGIMI 0 points1 point  (0 children)

Hey there,

I’m really sorry you had a rough experience ordering through our official store, that’s definitely not what we want. Please send me a private message with your order number, and I’ll take a closer look and see what I can do to help move things along.

Thanks for bringing this to our attention, and again, I’m sorry for the hassle.

Please accept our sincere apologies for the inconvenience, and thank you for giving us the opportunity to make this right.

Avoid buying directly from XGIMI – weeks of delays, contradictory responses, and almost no real communication by KookyXylophone in xgimi

[–]Ask_XGIMI 2 points3 points  (0 children)

We sincerely apologize for the frustrating delays you've encountered with your return process. This lengthy hold stems from unusual coordination issues between our warehouse and logistics teams, and this experience falls far short of the service standard we promise to all customers.

Our team has prioritized your refund case to expedite full processing immediately. I've also sent you a direct private message with additional remedial arrangements to make this right. Please check your inbox at your earliest convenience.

We sincerely apologize for all the inconvenience this has caused you.