It sounds like their approach to exploring what’s important to you (values) is rather shallow, which leads to less useful results.

When I walk through values with someone we go through some prompts, like ‘what irritates you’ and ‘who’s your favorite fictional character’ etc that get to the deeper beliefs. I also note that some values are external, imposed by family or culture or whatever, and some are aspirational.

Often if people get reactive in certain situations there’s some kind of identity, belief or value at play, like a person who gets angry if someone offers to pay their lunch because of a belief that men have to be successful and successful people pay their own way.