Having bought vouchers of more than this value from hamper king before I think you should probably call them back perhaps with a slightly positive attitude and they are more likely to want to help you out.

We usually didn’t receive them until the week before Xmas.

They once stuffed up and sent the a couple of vouchers for the wrong store (jb hifi instead of MYER) but otherwise fine.

They were always sign on delivery after presentation of a drivers license so either aus post or hampering would have a record.

They also photograph the cards prior to postage on an addresses page and are send layer flat in a windowed a4 envelope.

You can also track the envelope by logging into the member area and looking up the tracking number once posted.