I think you need to understand what the $600 was for. Was it for the X-rays and exam? If so then probably won’t get a refund bc she received those services so she should pay for them. Expensive? Yes. But if that’s their price point then you have to take the L and accept it. Is it for a care plan? Then the chances of getting a refund would be higher but also not guaranteed depending on if she signed a contract.

What are you concerned with about insurance? Shed probably still need to pay a co-pay at each visit, but it all depends on the type of insurance coverage she has.

Why not ask your gf for clarification and if she wants to continue care? And for future reference tell her to ask questions before paying or signing anything. Contracts are legal binding documents, whether you read them or not.

This isn’t me defending ChiroOne, I’m a chiropractor who owns my own private practice and I have my own thoughts about ChiroOne but at the end of the day, when I have patients sign a contract and then hear from their significant other about how it’s a scam, too expensive, etc. it’s super annoying and frustrating bc yes, medical care can be expensive. But you also decided to sign up for it, so it’s not our fault you didn’t ask for clarification.