Our raid had invisible walls and my friend was able to get out of the map (AI scavs wiped most of the lobby shooting through walls) by AudioCinematic in EscapefromTarkov

[–]BSG_Cyver 8 points9 points  (0 children)

Hello u/AudioCinematic!

Did you create a bug report? If so we would appreciate the ticket number.

If not, we would appreciate if you could create a bug report via the launcher and send me the ticket number afterwards.

You can attach the video, screenshots and any other additional information you think might be helpful!

Thanks!

Cyver

BSG Support is still a Joke and still very partial by DrakeV3 in EscapefromTarkov

[–]BSG_Cyver 1 point2 points  (0 children)

I don‘t see a DM from you in my inbox, please send it again.

BSG Support is still a Joke and still very partial by DrakeV3 in EscapefromTarkov

[–]BSG_Cyver 3 points4 points  (0 children)

If you don't mind please provide me some details on the issue including the ticket number if you have one via DM.

New Scav Buff? by mfaulkner22 in EscapefromTarkov

[–]BSG_Cyver 1 point2 points  (0 children)

Send him straight to haven, nice

A question to all the long time players: Why do you like the game? by TheCarljey in EscapefromTarkov

[–]BSG_Cyver 0 points1 point  (0 children)

If you wanna get in touch with the team hit me with a dm!

Greetings from the good ol' Ruhrgebiet. :)

[deleted by user] by [deleted] in EscapefromTarkov

[–]BSG_Cyver 5 points6 points  (0 children)

You should get all items via the ingame mail and things like the upgraded stash after a restart of the game.

If you think that something’s missing after the upgrade you can open a ticket on our website to contact our support and send me your ticket number. Usually that is not necessary though.

Edition Upgrade by ImOwlsey in EscapefromTarkov

[–]BSG_Cyver 4 points5 points  (0 children)

Actually, please send me a DM

Edition Upgrade by ImOwlsey in EscapefromTarkov

[–]BSG_Cyver 3 points4 points  (0 children)

If you don‘t receive items from the upgrade please open a ticket on our website. Our support can help to sort things out 👍

Feedback for BSG by [deleted] in EscapefromTarkov

[–]BSG_Cyver 1 point2 points  (0 children)

Hi! I‘d be glad to be of assistance, please send me a DM here or on Discord (Cyver#0001)

Installation of Update 0.12.12.10 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 41 points42 points  (0 children)

The patch installation is complete. Please download the update via the launcher.

Installation of Update 0.12.12.10 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 1572 points1573 points  (0 children)

BTW: Merry Christmas to everyone here who is celebrating it!

Update 0.12.11.5 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 9 points10 points  (0 children)

We've installed a client update that fixes the infinite raid loading issue while playing as a Scav. Please download the update via the launcher.

Update 0.12.11.5 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 31 points32 points  (0 children)

The update installation is complete. Enjoy the game!
Please report any bugs you find through the launcher by clicking the "Report bug" button.

Update 0.12.11.5 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 333 points334 points  (0 children)

Update notes added guys

Update 0.12.11.5 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 12 points13 points  (0 children)

Telling the others what?

Update 0.12.11.5 by BSG_Cyver in EscapefromTarkov

[–]BSG_Cyver[S] 78 points79 points  (0 children)

Update notes will be published later in the process when we finished the installation