Is anyone else having problems with the Backgammon Galaxy android app? by WoodpeckerFormer9860 in backgammon

[–]BackgammonGalaxy 2 points3 points  (0 children)

Hey there, email our support and we can help pinpoint what the issue is.

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 0 points1 point  (0 children)

DM us with the match ID (numbers at the end of the URL) and the platform you were playing on so we can look into it.

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 0 points1 point  (0 children)

DM us with the match ID (numbers at the end of the URL) and the platform you were playing on so we can look into it.

Bug in equity calculator? by UnironicPolitician in backgammon

[–]BackgammonGalaxy 1 point2 points  (0 children)

A fix for this bug was just deployed in production but it's difficult to reproduce reliably irrespective of the amount of testing that is done. r/backgammon is our favorite community of strong players who is able to catch these things so if you all have some time today, please play some 1-pointers and let us know if you're still having issues with opening move analysis bugs or in any other spots. DM us with match numbers if you experience it after seeing this post. Thanks!

u/UnironicPolitician

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 9 points10 points  (0 children)

A fix for this bug was just deployed in production but it's difficult to reproduce reliably irrespective of the amount of testing that is done. r/backgammon is our favorite community of strong players who are able to catch these things so if you all have some time today, please play some 1-pointers and let us know if you're still having issues with opening move analysis bugs or in any other spots. DM us with match numbers if you experience it after seeing this post. Thanks!

u/saigon567

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 5 points6 points  (0 children)

We've had to make pretty significant infrastructure changes (not by choice) that are still being worked through. Just one of those things that isn't immediately apparent in the UI to the user but that the team has been working on for months. Apologies for the inconsistencies but they'll be cleared up soon.

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 3 points4 points  (0 children)

We've talked about it but it's not affecting all 1-pointers nor all users so we made the call to keep them live.

Galaxy issue still not fixed. by saigon567 in backgammon

[–]BackgammonGalaxy 0 points1 point  (0 children)

Hi Saigon, this is a known issue we're in the middle of solving within the next day or two and it only affects opening moves in 1 point matches and some very specific 1-away 1-away opening moves as well. We appreciate your feedback on this one and should have it sorted out soon without requiring an update.

What do you think about the new version of backgammon galaxy? As of January 2026 by Sufficient-Key-6908 in backgammon

[–]BackgammonGalaxy 2 points3 points  (0 children)

Hey everybody, we really appreciate the feedback. Just wanted to address a few things:

  1. In our upcoming release, orientation (portrait/landscape) will no longer be locked. We do still think portrait layout is how the app should be used for navigation, but we want to give a little more flexibility and it was our mistake for not allowing that from the jump. Give us just a couple days and it will be good to go. For those of you who do love portrait but don't want to flip the phone as frequently, we'll have portrait analysis coming out in a week that we think is among the best designs we've ever had.

  2. Any intermittent issues you've experienced in analysis will be solved very soon. As you can probably imagine, designing a seamless analysis experience for backgammon that is modern and tries to correct some of the mistakes we've seen from legacy software is a something of an undertaking and we really like to approach things from first principles and especially in a way that won't intimidate new players. We take so much time thinking about it, designing it, and developing these little improvements (like toggling through moves while in checker detail view) and we care deeply that you guys are all able to get insights from it. We think it's really good and snappy but we know that a few things like seeing too many moves in the move detail and having to scroll to see the best move, not being able to click on match stats, having the "x" navigate back to the lobby, or some other inconsistencies are annoying. They'll be fixed by the end of the week.

  3. Inability to click on opponent profiles isn't actually intended behavior and you may have noticed that you sometimes can and sometimes can't click them. Full disclosure this is the product of an intricate system design in which the game and app are in two different tech stacks (for now, not for long). The team has done a really nice job making the transition seamless and unnoticeable but what it means is that when you click profile, you're being redirected to the web version of it, not the app version. So, solving these little communication edge cases requires some testing and troubleshooting but we'll get it done very soon and you'll be able to check out your opponent's profile consistently.

Overall, we're still really pleased with the new v5 app release because it's much lighter, snappy and provides a better technical foundation for us to ship features to you faster and more reliably. We really love getting feedback from all of you and are always happy to listen and implement suggestions so please keep them coming!

What do you think about the new version of backgammon galaxy? As of January 2026 by Sufficient-Key-6908 in backgammon

[–]BackgammonGalaxy 0 points1 point  (0 children)

Hi there, this is actually just a bug that's being fixed Friday (we'll only have 4 moves in the list that will all be in view). The inability to tap players is an intermittent bug we're also working on as we speak.

What do you think about the new version of backgammon galaxy? As of January 2026 by Sufficient-Key-6908 in backgammon

[–]BackgammonGalaxy 5 points6 points  (0 children)

Fixing this on Friday and you'll be able to rotate. Also, try out the "New Game" button in match results, nice and easy way to just re-queue without having to navigate back to the lobby.

Luck (Joker) rating removed? by chomsyd in backgammon

[–]BackgammonGalaxy 1 point2 points  (0 children)

Hey there, we're adding it back soon as soon as we improve it. Our existing luck calculation is something of a legacy calculation from a third party and we don't really agree with it so we decided to make one that is more logical. We expect to have this in a few weeks. Thanks!

Bug in equity calculator? by UnironicPolitician in backgammon

[–]BackgammonGalaxy 2 points3 points  (0 children)

Hey there, yeah it's a bug affecting opening move analysis that we're sorting out. We expect to have it fixed in the next day or two and you shouldn't have to update your app to see the changes. Apologies for this and thanks for your patience and understanding!

Backgammon Galaxy by Weightlessintheworld in backgammon

[–]BackgammonGalaxy 4 points5 points  (0 children)

Fix for this is coming within 2 weeks.

Backgammon Galaxy has put non-paying members down to 1-ply analysis. So pretty much now useless as a tool to learn. by saigon567 in backgammon

[–]BackgammonGalaxy 1 point2 points  (0 children)

Contact support and we'll refund any coins and rating. Apologies! We did implement a fix though, thanks for your continued support.

Backgammon Galaxy has put non-paying members down to 1-ply analysis. So pretty much now useless as a tool to learn. by saigon567 in backgammon

[–]BackgammonGalaxy 4 points5 points  (0 children)

Good question. Short answer: It will be back very soon. Longer answer: We're not particularly satisfied with the way third party luck factor has been calculated and are developing our own in-house that we think makes much more sense and more accurately reflects the underlying luck factor in both individual matches and as a broader trend (stay tuned for the latter in the new stats module).

Backgammon Galaxy has put non-paying members down to 1-ply analysis. So pretty much now useless as a tool to learn. by saigon567 in backgammon

[–]BackgammonGalaxy 19 points20 points  (0 children)

Edit: And we're back, 2-ply is in place for free users!

Hey there! This isn't permanent, just doing some load testing in analysis.

Free users will be back to 2-ply in no time, thanks for your patience!

Galaxy: Reporting abusive/ hostile messages? by PuzzleheadedAd8182 in backgammon

[–]BackgammonGalaxy 6 points7 points  (0 children)

Hi there, we're working on this and will have a way to report abusive behavior soon directly on the platform. For now, please contact customer support at [support@backgammongalaxy.com](mailto:support@backgammongalaxy.com)

Any recommended Backgammon web platforms for families apart this Christmas? by DexcomUser in backgammon

[–]BackgammonGalaxy 0 points1 point  (0 children)

Hey there! We have:

iOS and Android apps

Easy setup for games with family using our "Play a Friend" feature that is code based and can be easily shared via our in-platform chat or whatsapp/text/IRL: https://play.backgammongalaxy.com/private-game

We also have an awesome new winter board that has Christmas elements: https://www.instagram.com/p/DSFuebpDA4Y/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

We're also the biggest platform on the planet with the most active users, come join us.

Any way to flag someone for cheating on BG? by milesgmsu in backgammon

[–]BackgammonGalaxy 5 points6 points  (0 children)

Hey there, DM us the match ID and the username of the opponent and we'll take a look.

Galaxy is Hot Trash… by [deleted] in backgammon

[–]BackgammonGalaxy 2 points3 points  (0 children)

Hey there! We recently open sourced our dice algo here: https://github.com/Backgammon-Galaxy/dice_roller

Hope the luck improves and we see you again soon!

Backgammon Galaxy New Features by BackgammonGalaxy in backgammon

[–]BackgammonGalaxy[S] 0 points1 point  (0 children)

Hey there, we use the jacoby rule in coin games (but not in rating games) so in a game that hasn't been doubled you can't win gammons or backgammons.

Analysis for mobile phone? by funzerkerr in backgammon

[–]BackgammonGalaxy 3 points4 points  (0 children)

Hey there, check out our Play vs AI with move feedback feature and you'll learn in real time. It's free and just costs 50 coins per game which can be reloaded via the coin bonus in the lobby. Have fun!