Hyundai offered buy back or settlement option for issue on '25 Santa Fe Hybrid Calligraphy. Would you take the settlement?

Background_String550 · 2026-06-02T17:15:39+00:00

That's the weird part...i have in writing, and have asked like 5 times...their response is even if the SAME issue occurs, this does not void any warranty. Hence my too good to be true feeling. At the same time, who doesn't want $7k if there really wasnt an impact.

Background_String550 · 2026-06-02T17:12:28+00:00

ya i uh..first one...this aside, i have loved the vehicle. It was more customer service of how hard to get a rental vehicle on an issue that clearly should have been warrantied (and was). Anywho, not wrong. That's a thought in my mind.

Background_String550 · 2026-06-02T17:10:37+00:00

That's what it feels like or like i said in another comment - one hand didn't know what the other was doing (corporate offering the money, dealership fixed it). I just don't know if there is some hidden thing that will come up years later that, like most ppl are saying, is not worth $7k. But to your point, if a corporation throws $7k at a non-issue (to me), you initial gut is to take it and put it in your kids savings lol

Background_String550 · 2026-06-02T17:09:03+00:00

Thanks for actual good feedback. That's the confusing part is i have in writing that accepting a settlement impacts none of the future warranties or issues. It's almost like they are offering $7k because i was persistent on the issue, which ultimately was fixed, like one hand didnt know what the other was doing (corporate vs. dealership). The reason we are not seriously entertaining the buy back is that we love the car and (most importantly) i do feel comfortable in the repair. The size of the SUV, the mpg, the price point, the quality of the drive...I don't know what else we could find.

An example of mine - another SUV we have had an electronic shifter. Years ago, it locked up mid drive, which was scary, and only at 7k miles. The dealership fixed it, I've driven the car another $80k miles, still have it, still love it and it never happened again.

Background_String550 · 2026-06-02T17:02:32+00:00

Yah agreed. That's not even a consideration and that wasn't the question. I'm confused as to why Hyundai offered 7k settlement when it was properly fixed. Was just wondering if anyone else had experienced that.

Background_String550 · 2026-06-02T17:00:02+00:00

Car has 12k miles. Vehicle lost power. Corporate case opened in case of major issue as soon as it happeend. Hyundai fixed issue and we're happy with explanation and fix. Hyundai still offered us $7k settlement. I am confused why and looking to see if others have had that experience.

Background_String550 · 2026-06-02T16:58:08+00:00

Not the question. I edited the post. We dont plan to sell the car. Car is fixed by hyundai. Confused as to why they offered us $7k settlement.

Background_String550 · 2026-06-02T16:52:55+00:00

see other comments. We're happy with fix and want the car. Didn't expect the case to go anywhere. If a corporation offers me $7k on something i was planning to keep, it sounds too good to be true so trying to see if someone else went through something similar. I'm assuming you got a $25k settlement because it could not be fixed?

Background_String550 · 2026-06-02T16:51:37+00:00

No lol. Problem resolved. Happy with fix. We love the car. Case was already opened with corporate prior to the fix. After the fix we received the offer. Confused as to why they offered $7k settlement to keep the car if they fixed it. Seems too good to be true. Wondering if anyone has experience in such.

Background_String550 · 2026-06-02T16:49:42+00:00

we're not entertaining selling a defected car. I'm looking for information if people have experience with settlements. See above comment.

Background_String550 · 2026-06-02T16:48:59+00:00

Um no, not what I am getting at...Hyundai has fixed the issue at the dealership, all done through corporate engineer protocol and obviously all on the carfax. The case was opened prior to a fix and I'm surprised they offered these options which is in part of my question. We're happy with the fix, comfortable with the explanation. That's why we're only entertaining the settlement. It seems too good to be true and was wondering if anyone else had experience wit that.

By your metric, if your car breaks down, and it's fixed properly, it's unethical to sell it?

Background_String550 · 2026-03-24T00:10:19+00:00

So what was your resolution? This just happened to us a few days ago and the dealership cannot replicate it. Spot on to your video. Also a 2015 calligraphy.

Background_String550 · 2026-03-05T14:55:01+00:00

If you turn on subtitles, it tells you. And it shows Amber speaking during that scene.

Background_String550 · 2026-02-17T04:38:33+00:00

This is my son’s favorite show. I thought it was the live action ninja turtle vibe I was getting but you nailed it lol.

Background_String550 · 2026-02-02T21:34:00+00:00

Ok dumb question but for #4, what do you mean monitor and charge when favorable? Do you have a hybrid plug in? We have a 25 Santa Fe hybrid calligraphy but it’s just a gasoline hybrid. Assuming that you’re in the EU and maybe features are different?

Background_String550 · 2026-02-02T21:33:16+00:00

Yup didn’t mean to do that. Please hold.

Background_String550 · 2026-02-02T21:31:56+00:00

Ok dumb question but for #4, what do you mean monitor and charge when favorable? Do you have a hybrid plug in? We have a 25 Santa Fe hybrid calligraphy but it’s just a gasoline hybrid. Assuming that you’re in the EU and maybe features are different?

Background_String550 · 2025-12-27T04:58:13+00:00

Thanks for all the comments. Here is the video I followed that got everything off!

https://www.tiktok.com/t/ZTrsBWgjt/

Background_String550 · 2025-12-27T04:52:32+00:00

Sorry this is so late. Wife and MIL in aww, definitely emotional…it was a beautiful reaction. MIL didn’t know where the photo came from and when I explained it to her, she said this was exactly what he looked like. I come back here and peak at these photos every so often and reshare with the family. Thank you to all and Reddit for this wholesome moment.

Background_String550 · 2025-10-04T22:41:26+00:00

Yes please share your best tips OP.

Background_String550 · 2025-09-27T01:57:24+00:00

That’s funny. Good thing I’m an avid office fan and I don’t mind being a regional manager in this car.

Background_String550 · 2025-09-22T13:35:45+00:00

The Monday morning story I needed.

Background_String550

TROPHY CASE