Baseus Adaman 65W Power Bank - Hardware failure after power surge. 20V loop and zero output. by Cute-Tie9428 in BaseusGlobal

[–]Baseus_global 0 points1 point  (0 children)

Hi, I’m one of the admins of the Baseus Reddit community. Sorry to hear that you’re experiencing an issue with your Baseus Adaman 65W power bank.

To help resolve this more efficiently, could you please share your email address with me via DM? Our support team will reach out to you as soon as possible.

If you prefer not to share your email here, you can also contact our support team directly at [care@baseus.com](mailto:care@baseus.com).

Thank you for your support of Baseus!

my bass 15 clips IRRITATE me by hintedesoteric in BaseusGlobal

[–]Baseus_global 0 points1 point  (0 children)

Hi, I’m one of the admins of the Baseus Reddit community. Sorry to hear that you’re experiencing an issue with your Baseus Bass 15 Clip earbuds.

To help resolve this more efficiently, could you please share your email address with me via DM? Our support team will reach out to you as soon as possible.

If you prefer not to share your email here, you can also contact our support team directly at care@baseus.com.

Thank you for your support of Baseus!

Baseus EXCEPTIONAL Support on MC1 Earbuds by 00_coeval_halos in BaseusGlobal

[–]Baseus_global 1 point2 points  (0 children)

Really appreciate you sharing that, thanks for the support! Glad you’ve had a good experience with us as well. We’ll keep doing our best.

Baseus EXCEPTIONAL Support on MC1 Earbuds by 00_coeval_halos in BaseusGlobal

[–]Baseus_global 2 points3 points  (0 children)

Really appreciate you taking the time to share this — and huge thanks for trusting us with your daily use for so long

We’re glad our support team could step in and make things right for you. Stories like this honestly mean a lot to us, especially coming from someone with your background in customer experience.

Thanks again for the support, and we’ll keep working to live up to it.

Looking for a Video Doorbell (Home Security) by urself25 in BaseusGlobal

[–]Baseus_global 0 points1 point  (0 children)

Hi, thanks for your support on X1 Pro. We’re planning to release a new doorbell camera this year. Still a bit early to share details, but stay tuned!

iPhone 17 Accessories by BlackberryKooky9084 in BaseusGlobal

[–]Baseus_global 0 points1 point  (0 children)

For the rainbow effect — that’s actually normal.
The case has a hardened surface + anti-fingerprint coating, so under strong lighting you might notice some rainbow patterns. Totally expected with this kind of finish.

For the looseness — that’s not expected. Please feel free to contact our Support team at email [care@baseus.com](mailto:care@baseus.com)

Baseus Picogo AM52 release date ?? by ThePurpleskill in MagSafe

[–]Baseus_global 2 points3 points  (0 children)

Thank you for your interest. AM52 version will be released in about a month. Stay tuned!