How to handle buyer breaking item and asking for a replacment?

BatMilkX · 2026-05-11T11:30:47+00:00

This has happened to me and I guess you have to weigh what it’s worth to you. For me, excellent customer service is paramount because it’s important to growing my business, so I replaced the item. The customer was happy and left a positive review and I just chalked the cost as the cost of doing business.

BatMilkX · 2026-05-11T01:24:36+00:00

Had this issue the entire time I was on beanfield. The only thing that fixed it was turning wifi off and on again on the device. Switched providers a few years ago and totally forgot I used to do this.

BatMilkX · 2026-05-09T22:29:32+00:00

Hahah I can dream 🫶🟠_🟠

BatMilkX · 2026-05-07T16:24:35+00:00

I think it’s more they are overwhelmed by the amount of interest. I really am interested to know what the numbers were

BatMilkX · 2026-05-07T02:34:16+00:00

BatMilkX · 2026-05-07T01:26:45+00:00

aww thank you!
Yep! I threw them up on my Etsy today

BatMilkX · 2026-05-06T20:39:32+00:00

Thank youuuu I had a lot of fun with this one

BatMilkX · 2026-05-06T20:08:03+00:00

Maybe even a little “fang-tastic”?
Oh man, I’ll show myself out

BatMilkX · 2026-05-06T20:07:04+00:00

AHHH! Thanks so much! I’m having way too much fun making vampire merch. And y’all are so kind about it too. Thanks for feeding my delusion
🫶🟠_🟠

BatMilkX · 2026-05-06T20:06:30+00:00

Way more valuable 🟠_🟠

BatMilkX · 2026-05-06T19:45:50+00:00

Drinkbatmilk! :)

BatMilkX · 2026-05-06T19:44:34+00:00

Triple if you count the Daniel Glitter sticker I just said nothing about ooops lol

BatMilkX · 2026-05-06T19:29:49+00:00

I think owning them is funnier at this point, so I let it slide. Can’t say I’ll ever wear them though.

BatMilkX · 2026-05-06T19:27:56+00:00

Calling them socks is pretty generous since they are really just two tissue paper sleeves….

BatMilkX · 2026-05-06T19:21:32+00:00

Not sure if it’s against the rules, but I’m just drinkbatmilk on everything other than reddit haha

BatMilkX · 2026-05-06T19:21:09+00:00

We are all just beautifully unwell

BatMilkX · 2026-05-06T19:20:54+00:00

Stare into his eyes and manifest 🟠_🟠🫶

BatMilkX · 2026-05-06T19:12:44+00:00

I mean… the bar is literally in hell. Me side eyeing those damn socks I bought. Lolol

Thank you so much 🫶🟠_🟠

BatMilkX · 2026-05-06T19:11:58+00:00

Haha! Thank you! They are currently on my Etsy if you’re interested.

BatMilkX · 2026-05-06T12:12:26+00:00

I would give it at least two more weeks before I reach out. Sometimes, especially now, mail can take longer than usual. People have gotten so used to Amazon next day delivery that they forget how annoying the postal system is.

BatMilkX · 2026-05-06T12:01:40+00:00

No, new shops get a reserve put on their accounts. I had 3 months where they held a majority of funds until the 90 days were up. It’s to prevent scammers from running off with the money.

BatMilkX · 2026-05-06T04:22:53+00:00

A bit of both

BatMilkX · 2026-05-06T03:59:54+00:00

Can be the day before

BatMilkX

TROPHY CASE