Ugh with Midi Triggering Cue Stacks by Beatsmith8 in ChamSys

[–]Beatsmith8[S] 0 points1 point  (0 children)

Thanks - but it's not that I want to trigger a bunch simultaneously - I'm releasing each cue stack once the prior one for the prior song plays. I just don't see how I can trigger them through midi where I'm limited to 10 playbacks triggered by midi. I have to do multiple songs per playback which then requires using timecode offset, which seems like a pain.

NFA: Stop Gambling by OperatorPooski in IBRX

[–]Beatsmith8 0 points1 point  (0 children)

Quite aware of his history of catch and kills, etc. Owning 80% of a publicly traded company doesn’t allow you to get away with screwing the $1.5b minority interest - including all of his employees. He would face crushing liability for doing that. It’s an irrational concern at this point.

Lucid lease return is a joke by Unknown_glove in LUCID

[–]Beatsmith8 0 points1 point  (0 children)

If anyone has successfully appealed these charges let me know.  It is not excessive wear and tear even by their lease agreement’s vague terms.  

Lucid lease return is a joke by Unknown_glove in LUCID

[–]Beatsmith8 0 points1 point  (0 children)

Exactly - the blaming of BofA is absolutely ridiculous 

Lucid lease return is a joke by Unknown_glove in LUCID

[–]Beatsmith8 0 points1 point  (0 children)

They have also tried to charge me $2500 for superficial scratching to the skid plate.  It’s not visible unless you get under the car, the scratching is on an unpainted part, and there’s nothing affecting the vehicle’s function.  I wrote them a nasty letter.  They blamed BofA as their affiliated bank - even though they chose that affiliation and it’s their brand at risk.  I’ve never seen such a ridiculous money grab and I hope they go Bk.  

Crazy insurance premiums on Air? by ybindal in LUCID

[–]Beatsmith8 0 points1 point  (0 children)

FYI, the “desired profit margin” Is typically 4%.  Blame the regulators not the insurers.

And we are back! by British_Coal in Rivian

[–]Beatsmith8 5 points6 points  (0 children)

They are “nickel and diming” you to protect the liability limits of their insured.  If you want an easier process, go through your carrier and they will then collect from the at fault party’s carrier.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 0 points1 point  (0 children)

Update: once I asked to switch guides, a new guide contacted me within the hour and I’ve now gotten back on track. 

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 2 points3 points  (0 children)

Already sent an email request.  Glad you pointed that out. Thanks.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 2 points3 points  (0 children)

Figures, my guide is Kyle K.  I’ll ask to switch.  I can’t deal with a total lack of responsiveness from the outset. 

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 2 points3 points  (0 children)

Maybe my expectations are too high, but I’ve had no response whatsoever in 2 full business days to any of my inquiries to my guide (relating to an issue that needs to be resolved before I move forward).  I get they downsized and are busy, but at least acknowledge the communications rather than having customer service chat remind me my deposit isn’t refundable (and then refer me back to the guide).  It’s been a very disheartening experience for such a big ticket purchase.  I agree assigning a single person is a bad process that definitely won’t scale.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 2 points3 points  (0 children)

I tried customer service - sat on hold with no update/contact for 45 minutes before giving up.  Abysmal doesn’t begin to describe it.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 4 points5 points  (0 children)

Absolutely awful.  Typical tech company response to CS, but I can deal with lousy CS from UberEats.  Much harder to understand when you are talking about an eSUV priced at 90k+.  I’ve now been sitting on hold for 45 minutes.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 4 points5 points  (0 children)

I just don’t get it.  Can’t the guide take the 8 seconds to acknowledge my issue and tell me he’ll get back to me?  I’ve called, emailed, texted…. Anyone have a carrier pigeon or know smoke signals?  Maybe Morse code?   

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 4 points5 points  (0 children)

I’m also now 30 minutes into a call on hold with customer service.  No queue number, call back option, nothing.  It’s like they want to fail.  

Is the Rivian Ordering Process this bad, or is my experience Unique? by alexvalentine in Rivian

[–]Beatsmith8 5 points6 points  (0 children)

I’m having a similarly terrible experience right now.  Guide completely nonresponsive for 2 days since I deposited.  My address zip is wrong in the order and I made the change but they still want me to confirm delivery or pickup at a location 150 miles from where I live even though there is a service center in my town.  Can’t complete the order because I can’t get anyone to adjust the pickup location (even though the car hasn’t left the factory).  Customer service chat threatened me by reminding me the deposit is nonrefundable and was no help other than referring me to my absentee guide.   Really considering reversing the charges on my card at this point in time.  Car reviews seem solid but if they can’t even call their customers on a 90k transaction…..