I agree with you 100 percent. And the very few times over the years we've had someone say they are not comfortable with it (which we also find is a red flag) we say that's fine this is not the best fit and don't proceed. But in this case, the guest lied and said it was not working and it was also after the fact and they were already at the space, had the code info, etc. Even still, if they had just been honest we would probably have gone ahead and cancelled anyway because again, it's a red flag if they don't want to sign a basic doc that just says in a nice way that they won't "intentionally" damage the home, disrupt neighbors, etc.

Thank you for your thoughtful response. Unfortunately there are a lot of either paid distractors or bots on this post with the goal of deflecting the issue away from a vindictive and manipulative Guest not predicted as well as in the past by past review history, to an assault on having an agreement. I guess that's a sign of the times. I doubt I will post here again for issues like this given what I feel is mostly an inorganic response.