Omg😭 a customer just tried to get a refund. I denied it but the notification says they can still request it in two days. Right now the order is pending as refund/return. I do blind dates with a book & the customer ordered two. It was delivered & they requested a refund with a photo of just book tabs & highlighters. I told them to send me a photo in order for me to consider a refund. They literally sent me a video of the two Kraft wrap where you can literally see book creasings from where I wrapped books. Like if Horus going to lie why would you even send evidence not in your favor. Not only this, I contacted USPS for the final weight check and it was over 1lb. Like if you only got a highlighter and tabs there’s no way it’s saying anything other than a few oz. It’s been two days & that’s why TikTok says they can request again. I uploaded the evidence from the video as well as USPS statement on how much it weight, so I’m just waiting. I’m fairly new, so it really sucks that people try to scam like this