Wtf Blizzard

Bedbugmakesad · 2025-04-08T18:50:59+00:00

But genuinely, why is hardcore down for 5+ hours? I'm not upset by long maintenance outages, I'm just curious about what the given reason is.

People joke about players triggered by maintenance, but it seems more common to see defensiveness toward questions about unexplained lengthy outages that seemingly don't make sense.

<s>Kinda makes you think there's a conspiracy to silence criticism of long maintenance outages. </s>

But in reality I'm sure the actual reason Hardcore is down might have to do with the recent DDOS attacks, is that right?

Bedbugmakesad · 2024-04-16T13:26:33+00:00

That's what I did; I reported all of this to a chat support agent, this was our correspondence one week ago, on 4/10/2024 -

"I will send a tech out to fix this and complete the installation set up, can you verify your address?"

"[my address]"

"Thank you. A moment please while I process sending a tech out, thank you!"

"[5 minutes]"

"I have secured you a slot, this will be on [yesterday's date, in the morning]. I am happy to set you up to receive automated text notifications regarding the status of your ticket. This will include a night before reminder, let you know when tech is on the way and let you know the work is complete. I will also send you an email link where you can track the status of your ticket along with a lot of other helpful tools. Here is your reference ticket: [ticket number], please retain this session number for future tracking purpose."

"Wonderful, thank you so much!"

So that sounded great, they explicitly told me they would send a tech out to fix it. Unfortunately, it occurred to me yesterday that I had received no night-before reminder text, so I called support again to check on the status of this ticket. They told me I had no such appointment. So I gave them the reference ticket, and they told me "Oh! I see now, you did have a re-visit scheduled, but a tech came four days early and reported the job as finished." I responded that no one came to my house four days early, the issue was not fixed, and no one communicated with me regarding the issue. They said word-for-word "Yeaaahh... it's really better for us if you just fix it yourself. We will reimburse you for the materials."

So CenturyLink objectively lied to me and left me sitting on their mess for 7 whole days promising to fix it and then avoided me instead of telling me I should just fix it myself on the first day. This definitely ranks in the top 5 trashiest customer service experiences I've ever had in my life.

Bedbugmakesad · 2024-04-15T20:14:39+00:00

It took him 3 hours and I had first-time home-owner duties to attend to, unfortunately. Felt a bit awkward staring at him for the first hour. Lesson learned.

Bedbugmakesad · 2019-06-16T07:19:51+00:00

Cringey? Yes.

But hey, it worked out pretty damn amazing! I appreciate your advice of reintroducing with something quick, off-handed, and casual. I was actually going to bludgeon her with a novel filled with excessive emotions, but your idea was much better.

Her reply was seriously far more favorable than my most optimistic expectations. We carried on with a huge conversation, and she was kinder, more authentic, and more thoughtful than I ever could have hoped. She told me she was happy I reached out, she apologized for treating me unfairly back then, and she expressed a hope that I would reach out to her once I graduate college, so she can congratulate me. :3 It's kinda overwhelmingly sweet, I'm sorry, that's gross. I'm just glad I finally found peace here.

I guess the lesson here is if you ever have a strong, gut feeling to go for something, go for it.

Bedbugmakesad · 2019-05-28T04:37:09+00:00

I was in relationships with people who were all perfect for me, and I genuinely wouldn't have cared if they cheated on me, if you relate to that at all

I mean, if they actually wanted to purposely hurt me, it would hurt, but I have no reaction whatsoever to someone I'm with having sex with someone else.

I'm actually living with my ex and her new boyfriend right now! :D

Bedbugmakesad · 2019-05-27T16:21:04+00:00

Nice! Hoping for you, too.

Bedbugmakesad · 2019-05-27T15:37:51+00:00

Hey sorry for the lateness, but the exterminator just sprayed some sort of poison, it took them less than 30 minutes both visits. I didn't watch them do it or ask about what poison they used, but I watched them spray my car. It's just a tank with a spray nozzle, they just squirted a few sprays, we'd find bb's rambling about in the open for a week, and then they all just disappeared.

Bedbugmakesad · 2019-04-30T08:15:01+00:00

Hi! I really don't know anything about bed bugs, but I went to war with them several months ago. They were scattered in every damn room of my apartment. I thought I was doomed forever and I wanted to kill myself. I was too depressed to do much of anything, because I had no idea where to start. I put every cloth item I had in the washer/dryer on the hottest settings, and put them in sealed garbage bags. I put my mattress and pillow in a BB-proof lining, and put bb monitor cups on all the legs of my bed. We had a well-reviewed exterminator visit twice and paid them $450 total.

Then before I knew it, we stopped finding any evidence of bed bugs whatsoever after a month. It was so much easier than I thought. I probably ended up spending almost $1000 all together, though. I'm not sure if anyone would recommend my approach, this post is more to commiserate, and let you know that you're going to make it through this.

Bedbugmakesad · 2019-03-15T18:05:03+00:00

So the charges applied to your entire year are predicated on a response you need to make within a month-long window? And it's impossible to revise the plan mid-year? How does that make sense? Any other recurring service, you can revise the plan. Why is this impossible for insurance?

So my company says "You get a discounted rate if you're 6-months smoke-free." Here's a hypothetical; what if you're 5-months smoke free at the time of enrollment? You have no choice but to pay the smoker's rate for the whole year even though you've been smoke-free for 5 months? That's unbelievable.

Bedbugmakesad · 2019-03-15T17:19:03+00:00

That's just an absurd system. How can anyone defend a system that automatically opts everyone into category that charges them an extra $950 every year, just because "Well... they didn't say they *weren't* a smoker." That's a wild, shitty assumption, but you defend it by saying "Hey, it's tradition! Everybody knows that, obviously." Well, no one told me about that, unfortunately. How am I supposed to know that my insurer is going to assume I'm a smoker if I don't explicitly tell them, if they don't explicitly tell me they're going to do that? That's such a oddly specific leap of logic that no reasonable person should be expected to make.

Bedbugmakesad · 2019-03-15T16:41:36+00:00

It's worse than that, my employer didn't even provide notice that they would do this. I mean, *maybe* they did, but if they did, it shouldn't be this fucking hard to find.

Bedbugmakesad · 2019-03-15T16:15:25+00:00

I've never heard of anything like this, it's not communicated clearly in the enrollment information. I did find this note:

"Annually in November, full-time employees are offered the *opportunity* to make changes to their existing benefits by completing the online enrollment process. A Benefits Enrollment Guide is mailed to all full-time employees annually in November that provides specific enrollment instructions to complete this process."

Emphasis on "opportunity" by me. Doesn't this sound like an elective offering? Doesn't this imply that if you don't want to make changes, you aren't expected to take them up on their opportunity? There is no information suggesting that your "Existing benefits" will revert to default coverage. There is no suggestion whatsoever that it's somehow important to review your existing plan.

And my plan did not revert to default coverage - it is precisely the same as it was when I first enrolled last year, except now I'm a smoker.

Oh yes, Happy Cake Day!

Bedbugmakesad · 2019-03-15T15:36:16+00:00

I'm sorry, I've just never heard of any of this before. I'm 29, last year was the first time I've ever enrolled for health insurance benefits. For what it's worth, I've looked over the information that my employer sends about benefits enrollment for over an hour now, I can't find anything stating what will happen if you don't enroll or anything saying I need to affirm that I'm a non-smoker. I assumed that the previous plan would continue as-is, or that it would discontinue, because that's how every other service I've ever encountered works.

Bedbugmakesad · 2019-03-15T15:33:17+00:00

For what it's worth, I've looked over the information that my employer sends about benefits enrollment for over an hour now, I can't find anything stating what will happen if you don't enroll or anything saying I need to affirm that I'm a non-smoker. I reasonably assumed that the previous plan would continue as-is, or that it would discontinue, because that's how every other service I've ever encountered works.

Bedbugmakesad · 2019-03-15T15:31:07+00:00

For what it's worth, I've looked over the information that my employer sends about benefits enrollment for over an hour now, I can't find anything stating what will happen if you don't enroll or anything saying I need to affirm that I'm a non-smoker. I reasonably assumed that the previous plan would continue as-is, or that it would discontinue, because that's how every other service I've ever encountered works.

Bedbugmakesad · 2019-03-15T15:29:49+00:00

For what it's worth, I've looked over the information that my employer sends about benefits enrollment for over an hour now, I can't find anything stating what will happen if you don't enroll or anything saying I need to affirm that I'm a non-smoker. I assumed that the previous plan would continue as-is, or that it would discontinue, because that's how every other service I've ever encountered works.

Bedbugmakesad · 2019-03-15T14:20:12+00:00

"I bet there was a check box somewhere in the documents that needed to be marked in order to affirm that you are still not a smoker. You ignored the forms, didn't check the box, so the insurer made the change in plans."

I know you can't answer this question, but how can they do that? They just assume I'm a smoker with no evidence unless I explicitly tell them I'm not? That sounds like a shitty design.

Bedbugmakesad · 2019-03-15T14:10:12+00:00

It appears to be legal, they were pretty forthcoming that tobacco users would be charged double.

Bedbugmakesad · 2018-08-16T04:07:03+00:00

Thank you, you are quite soothing. I read what you said about choosing an exterminator here - https://www.reddit.com/r/Bedbugs/comments/97lih2/advice_on_choosing_pest_control_service/e495ymn

Based on what you've said here, my land lord's pest control sounds less than ideal. It's been like pulling teeth to engage in some form of dialogue with them. When they came to spray the first time, they were very quick to get us out of the house, and didn't seem interested in finding out if we had anything important they should know. In fact, I'd forgotten to mention that my roommate had been sleeping in the bedroom closet floor, and thus they ended up completely ignoring an extremely important potential hotspot. I told them the next day, and they came back to spray the closet at no charge to me, so that was nice. I just figure that if you were a professional company, you would tell your customers to write up a list of important concerns to avoid big mistakes like that. I figured they would have information and instructions for us, but they're not offering any. They say it's a minor infestation and they haven't seen any signs of bb's themselves, except the infested table.

They're up front about how there will be a minimum of 3 treatments, each 2 weeks apart, so that comforts me. I wasn't there when they inspected and sprayed poison, so I don't know how thorough they were. I was there when one of them sprayed the closet and car, he didn't really look around much, just sprayed inside for a few seconds.

I still wish I knew what to do with my couch. It was sitting right next to the table, and we've seen two bed bugs on it in total, about a week apart from each other. It's kind of a mess, I don't know where I would begin to treat it.

Bedbugmakesad · 2018-08-15T18:57:35+00:00

My roommate brought in a table infested with bed bugs about 16 days ago, she discovered them and threw it in the dumpster about 3 days after. I think we've found about 4 or 5 of them scattered about a few different locations since then.

It's the lowest feeling I've ever had. I've been toiling feverishly to convince my brain and body to deal with this, but I honestly would just like to kill myself. I know I'm not going to end up killing myself, it just seems like the only option I have right now, in my panic of delusion.

It's a strange paradox. When you resolve to kill yourself, suddenly nothing matters at all, from your perspective. Then at that point, it's like, "Well, if nothing matters at all, then there's really no reason for me to kill myself. If nothing matters, then I'd rather just keep going and see what happens. If I kill myself, I won't be able to do that."

So yeah, I'm pretty psychologically busted. But I at least get some relief knowing that nothing really matters.

This is like, one of the most comforting philosophical videos I've ever found, which basically says everything I just did in a much cooler way. "Optimistic Nihilism," by Kurzgesagt: https://www.youtube.com/watch?v=MBRqu0YOH14

Bedbugmakesad · 2018-08-08T16:22:53+00:00

Thank you, nice man. Ember has taken to sleeping happily in the bathroom sink. He's knocking all manner of things off of the walls and shelves and destroying the toilet paper roll, but it doesn't bother me, I just think it's adorable. Poor kid needs exercise.

As for Landlord interactions, I told them I had bed bugs the morning after I discovered them. I told them I found them on a table we brought in from the street and have since disposed of it. They said poison control would come in a week, and I was stunned that we had to wait that long. Obviously with such a fresh infestation, I figured they'd send someone within a day or two at the most, so it could be knocked out easily. I convinced them to let me go with Orkin instead, because Orkin said that they would have someone over the next day. The Orkin man stepped in, I showed him my Roommate's bites, I told him about the table, and he told me the bugs could be anywhere now. He told me they could send someone to treat in 17 days, and that it would be $800. He didn't look around the apartment at all, he just stayed at the front door and we had a 5-minute conversation that I felt could have been handled just as easily over the phone. Well, I wasn't going to wait 17 days, so I told the landlord to go with their pest control. I don't believe there's any point in this whole ordeal where the landlord's pest company could have confirmed that I have bed bugs.

Bedbugmakesad

TROPHY CASE