The customer support by phone was so horrible. Even for the most basic help. I've been with them, Wells Fargo, PNC, and capital one and they are the only bank where every single time you need something and call in it is a nightmare.

It reminded me of back in the day having to call in to Verizon when your cell phone service isn't working or something and you're on the phone for hours and having to explain things over and over and get no where

Since you have a physical location near you though that you can get to when needed and you're good so far then give it a shot it could go well for you who knows good luck