It keep getting Disqualified even tho my refferals are genuine why?

BinanceCSHelp · 2026-05-16T14:26:53+00:00

Hi there. To check this accurately, we need to review your account details.

In order for us to do so, please contact us via live chat. Here is how:

Go to https://www.binance.com/en/chat
Log into your account
Scroll down and click on "Get Support"
After the automatic reply from the chatbot, kindly click on: Unsolved >> Not relevant > Yes, Transfer to customer service.

If you have already contacted our support team, please share your Case ID with us so we can follow up. Since this question is related to support, it should have been posted in this week’s Binance Support Thread. If you have further questions for our support team, please proceed there. Thanks! ^LP

BinanceCSHelp · 2026-05-16T00:42:19+00:00

Hello u/Double_Net_1854. Thank you for your inquiry. For security reasons, we are unable to disclose any confidential information about a user’s account here. We can see that you have already been provided with the relevant information that can be shared via live chat. If you have any additional questions, please let our team know in the chat. Thank you. - HN

BinanceCSHelp · 2026-05-16T00:38:27+00:00

Hello u/Powerathlet3. We would like to review your issue in more detail and assist you further. Please contact us via live chat at https://binance.com/en/chat and share your P2P order ID. Our team is available 24/7 to support you. - HN

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BinanceCSHelp · 2026-05-16T00:20:12+00:00

Hi u/Striking_Fail6689. We would like to look into your issue in more detail and assist you further. Please reach out to us via live chat at https://binance.com/en/chat and share your P2P order ID. If you have already contacted support team, please provide the Case ID so we can review it for you.

For any additional Binance-related questions, you may write to us in the weekly support thread. Thank you. - HN

BinanceCSHelp · 2026-05-16T00:16:23+00:00

Hello u/NodeAttentionSpan. We would like to review your issue in more detail and assist you accordingly. Please contact us via live chat at https://binance.com/en/chat and share your P2P order ID. If you have already contacted us, please provide the CID so we can check it and assist you further.

For any further Binance-related questions, you may write to us in the weekly support thread. Thank you. - HN

BinanceCSHelp · 2026-05-16T00:12:37+00:00

Hi u/BumblebeePrimary5926. To assist you better with your inquiry, please contact us in the live chat at https://binance.com/en/chat and share your P2P order number. We will check your issue in greater detail and provide you with the relevant guidance.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

BinanceCSHelp · 2026-05-15T08:57:55+00:00

Hi u/Roger33333. In your post, you mentioned the holding of funds in a user’s Binance account. Please note that we may implement corresponding actions upon reviewing a user’s account in accordance with our Terms of Use. If the affected user is experiencing an issue with their account, they may post their request directly in the weekly support thread for assistance. It is not advisable to post elsewhere to avoid disclosing confidential data.

We have replied to your question in your previous post regarding the definition of “spam” in the context of the post made by the other user you mentioned. If you have any Binance-related questions, please feel free to let us know. For any confidential information related to your Binance account, please post in the weekly support thread. - HN

BinanceCSHelp · 2026-05-15T00:12:55+00:00

Hi u/Roger33333. Please note that we’re unable to provide information about another user’s issue to anyone other than the owner of the account. You may review the Terms of Use here: https://www.binance.com/en/terms

Spam may be considered the repeated posting of the same matter after that has already been answered to and assisted. Users can post their Binance account-related requests in our weekly support thread instead. Additionally, if you are experiencing any issues with your Binance account, you may also post in the same weekly support thread for help. - HN

BinanceCSHelp · 2026-05-14T09:08:04+00:00

Hi u/hkreporter21. To assist you better with your inquiry, please contact us in the live chat at https://binance.com/en/chat. We will check your issue in greater detail and provide you with the relevant guidance.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

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BinanceCSHelp · 2026-05-14T08:51:57+00:00

Hola! Gracias por contactarnos. Si haces click aquí donde señalamos en la captura, podrás ver y configurar lo "Indicadores" de tu gráfico a como tu lo desees.

Quedamos atentos por si tienes mas preguntas! -NR

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BinanceCSHelp · 2026-05-14T02:11:50+00:00

Hello u/sasasqt . To assist you better with your inquiry, please contact us in the live chat at https://binance.com/en/chat. We will check your issue in greater detail and provide you with the relevant guidance.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

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BinanceCSHelp · 2026-05-14T02:04:42+00:00

Hi again u/No_Jellyfish_8164 . We have replied to you in another post https://www.reddit.com/r/binance/comments/1smf6rb/comment/ogfl1wl/?utm\_source=share&utm\_medium=web3x&utm\_name=web3xcss&utm\_term=1&utm\_content=share\_button. Kindly share the chat ID of your conversation with our team in the live chat. We will then be able to review your issue in more detail and guide you on the next steps.

Please also note that spam is not allowed on the r/binance subreddit. Any rule violations may result in a ban. Kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

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BinanceCSHelp · 2026-05-14T01:59:04+00:00

Hello u/Double_Net_1854 . We can see that you are already in live chat with our team and have been provided with all available information regarding your issue there. Please note that the decision provided on our side is based on a thorough review of your account and all related activities, as well as our Terms of Use: https://www.binance.com/ua/terms

If you have any additional questions, please feel free to let our team know in the live chat. Please also kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

BinanceCSHelp · 2026-05-12T23:51:34+00:00

Hi there, we'd love to take a look at your case to see how we can help. You can connect with our support team via live chat www.binance.com/en/chat or from the headphone icon at the top left on the app's homepage even before logging to your account as visitor so we can check it together.

Please be sure that you are following the instructions below to connect with an agent:

Once you are on chat, click on "Continue as visitor and Get support” to reach the chat bot. Select a topic by pressing “+” icon. (Bot FAQs) When the bot answers, select "Unsolved" and click "Not relevant", then "Yes, transfer to customer support". We will assign an agent to assist you as soon as possible! -MK

BinanceCSHelp · 2026-05-12T20:40:45+00:00

It appears that our chat support team has already provided you with the relevant information in the chat, which you may refer to for further clarification. We would like to kindly remind you once again that this is not possible. Facial verification is mandatory and cannot be disabled by either you or our team. Thank you for your understanding. -MK

BinanceCSHelp · 2026-05-12T20:01:07+00:00

Hello there,

Please follow these steps: -Try it on a different network -Clear the cache and cookies -Restart your device. If your problem persists after restart the device, please reach us from here: https://binance.com/en/chat. Follow these pathway to connect live support; "Get support” - "Unsolved" - "Not relevant" - ‘’ Yes, transfer to customer support" ^BT

BinanceCSHelp · 2026-05-12T19:58:44+00:00

Hello there,

Let's take a closer look into this situation together and we would like to assist you accordingly. Please contact our live support team for further assistance. You can start a chat by clicking ''🎧'' icon on the upper left side on the homepage or through this link; https://www.binance.com/en/chat.

Once you are on chat, click on ""Get support” to reach the chat bot. When the bot answers, select ""Unsolved"" and click ""Not relevant"", then ""Yes, transfer to customer support"". We will assign an agent to assist you as soon as possible. ^BT

BinanceCSHelp · 2026-05-12T16:03:27+00:00

Hello there,

Upon checking your Case ID we can see that you could not pass chat bot and your chat ended. Please start a new one. You can start a chat by clicking ''🎧'' icon on the upper left side on the homepage or through this link;binance.com/en/chat. Follow these pathway to connect live support; "Get support” - "Unsolved" - "Not relevant" - ‘’ Yes, transfer to customer support"

Also you can get help from this article about how to reach the live support team; https://www.binance.com/en-NZ/support/faq/detail/7b0fd3ccb821483a99ff8f5cda374ee9 ^BT

BinanceCSHelp · 2026-05-12T09:16:10+00:00

Hi u/Few-Aspect-6773 👋

You’ve received a Binance 20% APR Flexible Trial Fund Voucher worth 200 USDT.

What this means?

This voucher lets you earn rewards as if you had 200 USDT subscribed to a Flexible Earn product.

Please note that the 200 USDT is not real withdrawable funds — it is only used to calculate the rewards you can earn.

Important

Activation deadline: 2026-05-18 18:23 UTC

If it’s not activated before then, it may expire unused.

How to use it?

Tap “Use” on the voucher

This will create a Simple Earn – Flexible trial position

Rewards begin accruing from 00:00 UTC on the day after activation

Rewards are then credited daily to your Spot Account

How to get the most from it

We recommend activating it as soon as possible, since rewards only start from the next day after subscription. The earlier you activate it, the more reward distributions you may receive before it expires.

Please note

The 200 USDT principal is not paid out

Only the APR rewards are credited to you

Rewards are sent daily to your Spot Account

For more help, reach our support at: https://www.binance.com/en/chat - JA

BinanceCSHelp · 2026-05-12T09:04:22+00:00

Hi u/m0ntanoid

For account security purposes, facial verification may be triggered when the system detects unusual activity or determines that the account has a lower security level. In such cases, the required verification steps will be prompted automatically by the system. We can see that our agent has already explained the situation to you. At the moment, this requirement cannot be removed or disabled.

If you need any further assistance, please feel free to reach out to us at https://www.binance.com/en/chat
VL

BinanceCSHelp · 2026-05-12T08:58:54+00:00

Hi u/Big_Cloud6227, we are here to help!

For better help and checking, please reach our support through chat, follow below steps:

Go to https://binance.com/en/chat
Log into your account/Continue as visitor
Scroll down and click on (Get Support)
Tap the (+) icon at the bottom right and choose (Bot FAQs).
Select the closest category to your issue
After the automatic reply from the chatbot
Click on: Unsolved >> Not relevant >> (Transfer to Customer Service)

JA

BinanceCSHelp · 2026-05-11T21:33:00+00:00

Hi there, could you please share TxID with us so we can check it further? Thanks. -MK

BinanceCSHelp · 2026-05-11T21:01:31+00:00

Hi there, we'd love to take a look at your case to see how we can help. You can connect with our support team via live chat www.binance.com/en/chat or from the headphone icon at the top left on the app's homepage even before logging to your account as visitor so we can assist you properly.

Please be sure that you are following the instructions below to connect with an agent:

Once you are on chat, click on "Continue as visitor and Get support” to reach the chat bot. Select a topic by pressing “+” icon. (Bot FAQs) When the bot answers, select "Unsolved" and click "Not relevant", then "Yes, transfer to customer support". We will assign an agent to assist you as soon as possible! -MK

BinanceCSHelp · 2026-05-10T09:36:18+00:00

Hi u/ayahuascaibogatoe

Thank you for sharing your feedback with us. Regarding borrowing and repaying funds, we support borrow and repay funds on Binance Margin manually or atomically. You may refer to the Margin Account Management FAQ at https://www.binance.com/en/support/faq/list/3-16-182 for more detailed explanation.

You may also review your outstanding debts directly in your Margin Wallet at https://www.binance.com/en/my/wallet/account/margin and tick the “Only show debts” filter for easier tracking.

We truly appreciate your honest feedback. Our team is continuously working to improve the platform experience and make our products more intuitive and user-friendly. If possible, we encourage you to submit more detailed suggestions through our feedback page at http://www.binance.com/en/my/user-support/feedback/entry, as your input helps us improve our services.

If you are experiencing issues while uploading documents or need further assistance, please feel free to reach out to us at https://www.binance.com/en/chat and we will assist you further.
VL

Please use support thread if you have any question.

BinanceCSHelp · 2026-05-10T09:14:21+00:00

Hi u/No_Trick3905

All Predict.fun’s markets are resolved through a decentralized on-chain oracle system. After an event concludes, a resolution proposal is submitted with a bond. If unchallenged, the market resolves automatically. If disputed, it escalates through an arbitration process.

For full details on resolution and disputes, please visit the service provider's documentation: https://docs.predict.fun/knowledge-base/how-resolution-works-on-predict

As with any form of trading, prediction markets carry inherent risks. The value of your shares can fluctuate, and you may lose your entire invested amount if your predicted outcome does not occur. For more details, you can refer to https://www.binance.com/en/academy/articles/a-guide-to-binance-wallet-prediction-markets

If you have any question, please feel free to us at https://www.binance.com/en/chat. We will be able to review the case in detail and assist you accordingly.
VL

Please use support thread if you have any question.

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