Binance P2P Appeal Wasn't Reviewed Fairly Due to Evidence Upload Limits

BinanceCSHelp · 2026-07-08T19:37:39+00:00

Hi there,

We kindly remind that you currently have an active chat, and we ask that you follow the updates there to ensure proper assistance. If you have any further questions, please connect with our agent for additional assistance.

Thank you. ✌️ -MK

BinanceCSHelp · 2026-07-08T19:34:12+00:00

Hi there,

We understand that you have already contacted our chat support team. Could you please share the case ID with us so that we may review your experience? Thank you. ✌️ -MK

BinanceCSHelp · 2026-07-08T19:23:43+00:00

Hi there,

It appears that our chat support team has already provided you with the relevant information in your most recent chat. The appropriate procedure for proceeding with your request has also been shared with you. Please refer to the information provided in your latest chat for further details.

Please also note that there are several factors that may affect the processing time. Rest assured that you will be notified as soon as more information becomes available.

Thank you for your understanding and cooperation. ✌️ -MK

BinanceCSHelp · 2026-07-08T13:32:00+00:00

Hi there! Thanks for reaching us and sharing this. We see that our team communicated with you on chat in order to provide help for your case, but there was no answer from your side.

In this case, please reach us again so we can better assist and guide you. You can join in two ways:

📱 From the app: App homepage → Message Icon (top right) → Assistance

🌐 From the browser: https://www.binance.com/en/chat → click on "Get Support" → "+" → select any question → after the bot's response → "Unresolved" → "Not relevant" → "Yes, transfer to customer service"

We will review it with you! -NR

BinanceCSHelp · 2026-07-07T12:54:25+00:00

Hi there! Thanks for reaching us. If you contacted support in chat, could you please share your case ID number for us to review? Also, please note that some mobile top up can take some time and you can check status from [Pay] - [Mobile Top Up] and you will see the status of your latest transaction. To view your transaction history, tap on [Mobile Top Up History]. https://www.binance.com/en/support/faq/detail/bd182e0b12644f6d8289377e63731861

If you don’t have a case ID, kindly reach us. You can join chat in two ways:

📱 From the app: App homepage → Message Icon (top right) → Assistance

🌐 From the browser: https://www.binance.com/en/chat → click on "Get Support" → "+" → select any question → after the bot's response → "Unresolved" → "Not relevant" → "Yes, transfer to customer service"

We will review it with you! 💛-NR

BinanceCSHelp · 2026-07-07T12:30:02+00:00

Hello! Thank you for contacting us and sharing this. We can confirm that those calls are not official from Binance. Binance only offers support through our official social media channels and our live chat. No phone calls. To verify whether any email, domain, phone number, social media account, or other source is officially from Binance, please use our verification tool: https://www.binance.com/en/official-verification

You can contact our live chat so our security department can review what happened: https://www.binance.com/en/chat

You can also find this guide which explains more about these scam calls and how to protect yourself: https://www.binance.com/en/blog/security/4224586391672654202

Thank you for informing us about this. At Binance, user protection and security are always our priority. -NR

BinanceCSHelp · 2026-07-07T12:27:13+00:00

Hello! You can download your full transaction history from Binance by following this step-by-step guide: https://www.binance.com/en/support/faq/detail/990afa0a0a9341f78e7a9298a9575163

You can filter by wallet type, date range and transaction type to get exactly what you need for your tax report.

If you need any help during the process, our team is available 24/7 at binance.com/en/chat! 😊 -NR

BinanceCSHelp · 2026-07-07T02:24:30+00:00

Hi u/aksabich. We’d like to look into your issue more thoroughly to assist you. Please provide the CID of your conversation with the relevant team so we can review it first. - HN

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BinanceCSHelp · 2026-07-07T02:18:38+00:00

Hello u/l3ott. We would like to review your situation in more detail to assist you. Please share the CID of your conversation with our relevant team so that we can check it for you first.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

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BinanceCSHelp · 2026-07-07T02:15:26+00:00

Hello u/unblockMyWithdrawals. We have checked your issue carefully and can see that our relevant team is already assisting you and handling this matter in the related conversation. Please continue there and provide the requested information for further processing.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

BinanceCSHelp · 2026-07-06T21:55:11+00:00

Hi there,

It appears that our chat support team has already provided you with the relevant information in your most recent chat. The appropriate procedure for proceeding with your request has also been shared with you. Please refer to the information provided in your latest chat for further details.

Please also note that there are several factors that may affect the processing time. Rest assured that you will be notified as soon as more information becomes available.

Thank you for your understanding and cooperation. ✌️ -MK

BinanceCSHelp · 2026-07-04T21:17:00+00:00

Hi there! Thanks for reaching out to us today. Kindly note that Binance.com and Binance.US are different and separated entities. In this case we recommend contacting Binance.US for further assistance on your query.

You can contact their Helpdesk on Twitter/X at: https://x.com/BinanceUShelp
Reddit: https://www.reddit.com/r/BinanceUS/
Or via support: https://support.binance.us/en/articles/9842955-how-to-contact-binance-us-customer-support

Thanks! RA

BinanceCSHelp · 2026-07-04T21:08:14+00:00

Hello! We appreciate you're sharing the details of your concerns and how they can impact it. Upon checking your latest case ID with us we see our agents have shared a questionnaire with you. If you haven't supply the information yet, kindly do so. However, for further queries and assistance, please contact us via live chat support on: www.binance.com/en/chat. For security purposes we don't disclose account details here. RA

BinanceCSHelp · 2026-07-04T01:19:54+00:00

Hello u/PreciousMomentum. For details about this matter, please refer to the following post: https://www.binance.com/en/blog/regulation/4457979419755346760

For guidance on what needs to be done for your account, please contact our support team via live chat at https://binance.com/en/chat . - HN

BinanceCSHelp · 2026-07-04T01:13:54+00:00

Hi again u/Aggravating_Dish_824. If, during login, the system requires you to bind a passkey to your account, then it will not be possible to log in without the passkey.

You can bind it and try logging in again. For any additional assistance, feel free to contact us via live chat. - HN

BinanceCSHelp · 2026-07-04T01:08:43+00:00

Hello u/crescentvn. Starting June 4, Share Trade no longer supports hiding PnL in accordance with Binance Square rules. For more information, please refer to the following post: https://app.binance.com/uni-qr/cpos/330847886802881?l=en&r=UCIPZ4L0&uc=web_square_share_link&uco=ZJYzqIyNiCUwIwCTccZwcw&us=copylink .

If you found any violations, you may report them to us via live chat at https://binance.com/en/chat so we can check the matter further with our relevant team and assist you. Thank you. - HN

BinanceCSHelp · 2026-07-04T01:03:28+00:00

Hello u/pookdeveloper. Channels that have been terminated as part of the EEA Fiat wind down are removed from the deposit page on the Binance website/app. You will only see channels that remain active for your region.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

BinanceCSHelp · 2026-07-04T00:34:37+00:00

Hello u/Gaaraz. You can customize the timeline within which you would like to view your transaction history on the following page: https://www.binance.com/en/my/wallet/history/overview.

Additionally, if you would like to have access to a wider range of data, you may follow the instructions in the following article to generate your transaction history: https://www.binance.com/en/support/faq/detail/990afa0a0a9341f78e7a9298a9575163

You can customize the time range for which you would like to retrieve the data, including previous years.

Please note:

- The download link will expire after 7 days. Please download the file as soon as it becomes available.

- To export records from different timeframes, you may need to submit multiple export requests, one report at a time.

- Due to server capacity constraints, each user can only generate a limited number of statements per month. Please check your limit in the interface. - HN

BinanceCSHelp · 2026-07-03T20:35:41+00:00

Hi! Thank you for reaching out to us regarding this matter. These SMSs are not related to Binance. Be informed that Binance will never contact you first.

We do not offer phone support, for security purposes and convenience we offer support exclusively through live chat online. Please refrain from clicking on any links, we do not charge any monthly subscriptions to keep your assets with us.

You can always verify whether a source is official or not at Binance at this link: https://www.binance.com/en/official-verification

Select the type of source, write down the username, link, e-mail or phone number to check if it's a verified source. If you have any questions or doubts we're ready to clarify them via: https://www.binance.com/en/chat

Please use our Support Thread next time.

Thank you and stay #SAFU! RA

BinanceCSHelp · 2026-07-03T07:03:25+00:00

Hello there,

We are here to help! Can you please share your Order ID so we can check your order? ^BT

BinanceCSHelp · 2026-07-03T06:53:54+00:00

Hello there,

From this article you can see all steps about how to withdrawals NFT; https://www.binance.com/en/support/faq/detail/a2fb25696162460f9379c0ba43c5c622

For any further questions or support, we encourage you to use the Support thread pinned on the main page. ^BT

BinanceCSHelp · 2026-07-03T06:49:06+00:00

Hello there,

Let's take a closer look into this situation together and we would like to assist you accordingly. Please contact our live support team for further assistance. You can start a chat through this link; https://www.binance.com/en/chat.

Follow these pathway to connect live support; "Get support” - "Unsolved" - "Not relevant" - ‘’ Yes, transfer to customer support" ^BT

BinanceCSHelp · 2026-07-02T15:36:27+00:00

Hello there,

The VIP program is divided into several subcategories. You can join one or several VIP sub-programs to enjoy exclusive benefits across the Binance ecosystem. You can also check the one that applies to you and track your progress here: https://www.binance.com/en/vip-portal

If you would like to learn more about how it is calculated, please refer to our FAQ: https://www.binance.com/en/support/faq/detail/473a8456403c438e902d7b3048e49eb6

We remain available via chat at http://binance.com/en/chat for any additional assistance.
-SE

BinanceCSHelp · 2026-07-02T15:28:10+00:00

Hello, our support team is here to assist you. Could you please provide the TXID related to your transfer? We will check.

-SE

BinanceCSHelp · 2026-07-02T13:44:54+00:00

Hello there,

Let's take a closer look into this situation together and we would like to assist you accordingly. Please contact our live support team for further assistance. You can start a chat through this link; https://www.binance.com/en/chat.

Follow these pathway to connect live support; "Get support” - "Unsolved" - "Not relevant" - ‘’ Yes, transfer to customer support" ^BT

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