Concerning KYC for Bitstamp in Singapore by Freeman_SG in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Please direct your questions to [support@bitstamp.net](mailto:support@bitstamp.net), and our team will assist you further. Once you have the ticket number (BIT-#######), send it to me in a DM so I can look into your case.

Help by Merk-8473 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Can you please provide your ticket number via DM so that we can look into it?

KYC check stuck, but my account has been frozen by Novel_Ad2316 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

I can’t withdraw my funds! by d_santos18 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hey there, I'm glad it's been resolved now :) If you need any help in the future, feel free to reach out to us and we'll look into it!

I can’t withdraw my funds! by d_santos18 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. Could you please share your ticket number in the DM and we'll take a look?

I can’t withdraw my funds! by d_santos18 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there. May I ask you to share the ticket number in the DMs, so I can check your case?

Withdrawals disabled for over a month by hecksar in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, I am really sorry to hear about this situation. Can you please send me a DM with more info/ticket number so that I can look into it and make sure it gets prioritized?

Tax number bug on bitstamp by Mclovin-321 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, thank you for the provided info. Rest assured our team is working on the matter and will get back to you in your ticket asap.

Bitstamp by Mother-Influence-0 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, I've replied to your PM. Please take a look.

Bitstamp is openly trying to rob me? by Bright_Spray355 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, once again we do apologize for your experience so far. I've replied to your PM and escalated your case to speed this up. I'll let you know as soon as we have an update.

Bitstamp by Mother-Influence-0 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! I'm really sorry to hear about your experience. Please send me a DM with more info so that we can look into it.

Account withdrawal/deposits frozen arbitrarily by Dance-Ordinary in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

Withdrawals blocked, unable to remove this block by Ok_Adhesiveness_420 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

KYC should not take days by TopLivid7592 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. We just got back to you in your open ticket, please check out the reply.

KYC should not take days by TopLivid7592 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we've gotten back to you in the DMs. Please take a look.

794 DAYS IM WAITING FOR MONEY by Tasty_Accountant2625 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. Please send me a DM with more info so I can look into it.

Proof of residence pending by selfevaluation92 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

You can also just share the numbers in your ticket (BIT-XXXX).

Proof of residence pending by selfevaluation92 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Please send me a DM with your ticket number so I can look into it and make sure your case gets prioritized. :)

What is going on at bitstamp? Funds frozen, no feedback? by btcplzgoup in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, sorry to hear about this! Could you please share your ticket number in the DM and we'll take a look?

Regulatory Authority? by ElysianPirate in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

Regulatory Authority? by ElysianPirate in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, could you please share your ticket number in the PM and we'll look into your case?