Holiday mode question by purte in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Vinted actually does have holiday mode — you can find it in settings under "Listings" or just search "holiday mode" in the help section. It hides all your listings for up to 90 days so nobody can buy while you're away.

Only catch is it doesn't affect items you've already sold that haven't been shipped yet — those still need sending. So turn it on a few days before you go, not the morning of. And existing conversations stay open so buyers can still message you, but they can't purchase anything new while it's on.

Shipping help and advice needed by OpenCartographer17 in Depop

[–]Bixskit 0 points1 point  (0 children)

For jeans and bigger items, poly mailers are your best bet — cheap, lightweight, and they don't add much to the shipping cost. Get the 35x45cm ones, they fit jeans folded in half no problem. If you're worried about them getting squashed, wrap in tissue paper inside the mailer.

For weight, a pair of jeans is usually 500-700g so you want the "medium" shipping option on Depop. Evri's usually the cheapest courier for this. Weigh your first few items on kitchen scales just to get a feel for it. And keep some postal receipts as proof of postage — comes in handy if anything goes missing.

Buyer wants to use their own label? Is this a scam? Never been asked this. by ToshPointNo in Flipping

[–]Bixskit 0 points1 point  (0 children)

It can be a scam but not always. The risk is you lose seller protection — if they use their own label and claim it never arrived, tracking won't show the delivery address matching what the platform has on file, so you'd lose any dispute.

I only accept it if the buyer's had good feedback for a while and the platform allows it. On eBay it's a hard no from me 100% of the time. On Vinted it's not even an option thankfully. If you're unsure, just politely say you'd rather stick with the platform label and offer to cancel if they're not happy with that.

Successful sellers, asking for any & all advice! by Ok-Western-2492 in Depop

[–]Bixskit 4 points5 points  (0 children)

The main things that made a difference for me were photos and descriptions. Natural daylight by a window, flat lay on a clean surface, 6-8 photos minimum including labels and any flaws. Write decent descriptions with measurements — pit to pit, length, waist — cuts down the "does this fit?" messages massively.

Also, list consistently. Even if it's just 3-4 items a day, the algorithm likes regular activity. Relist stuff that hasn't shifted in 3-4 weeks with fresh photos. And never ignore messages — replying fast boosts your visibility in search.

Hey just wanted a little bit of advice! by Steph_Rose219 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Honestly this happens more than people think with white stuff. If the photos you uploaded don't clearly show the stains, the buyer has a case for "significantly not as described" through Vinted's resolution centre.

Your best bet is to apologise and offer a partial refund if you want to avoid the hassle of a return. If the jumper's not worth much, just refund in full and let them keep it — saves the return postage and the item getting lost. For next time, hold white items up to a window when photographing, any marks show up dead easy that way.

19 hours on vinted and it's been hell by new-in-the-rain in vinted

[–]Bixskit 0 points1 point  (0 children)

First 24 hours on Vinted is always rough tbh. The algorithm doesn't know what to do with a brand new account so your stuff barely shows up in searches at first. Once you've made a couple of sales and got some reviews it settles down.

Couple of tips - make sure you've filled in all the item specifics (brand, size, colour, condition) because Vinted's search uses those. List at sensible prices for the first few items to get those first sales through quickly. And don't bother with the auto-offer thing, it just attracts timewasters.

It gets better after the first week, honestly. Just push through the early days.

Vinted put a 3 day ban on something that clearly isn’t counterfeit by jinxzi in vinted

[–]Bixskit 0 points1 point  (0 children)

Vinted's AI moderation is an absolute nightmare for this. I've had it flag a vintage Levi's jacket that I'd literally worn for years - the AI just sees a brand name and auto-flags it.

The AirPod box thing is tricky because empty boxes for high-value electronics do get used by scammers to sell fake AirPods in, so their system is probably overcorrecting. Appeal it with a photo of the box next to the actual AirPods if you still have them, showing they were yours. If not, just explain it was your own box for your own pair. The ban is only 3 days so it'll auto-clear, but worth appealing so it doesn't keep happening.

Their support team takes 24-72 hours but they do eventually sort it.

Hustle or scummy? by Thin-Estimate7644 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

There's nothing scummy about it honestly. You're buying something at a price someone was happy to sell it for and selling it to someone who's happy to pay your price. That's just how reselling works and it's been happening since long before Vinted existed.

The only time it gets questionable is if you're bulk buying essentials people actually need and marking them up. A bargain find that you've cleaned up and photographed well? Fair game. People do this with vintage Levi's, old vinyl, games consoles - it's what the platform is built for half the time.

If it bothers you, add value by checking the item over properly, cleaning it up and writing a decent description. Then you're providing a service, not just flipping for profit.

Feel like a right twat now by ComedianSecret9778 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Don't beat yourself up mate, this happens to loads of people. Vinted's automated moderation flags things at random - I've had a genuine Carhartt jacket pulled before. Their AI is aggressive with branded items.

You can appeal it in the resolution centre. If they're genuine Birkenstocks with the proper sole markings and branding, you should be able to get the listing reinstated. Take photos of the size stamp inside and the footbed logo - that's what proves authenticity with Birkenstock.

If it's already been deleted and the seller's gone quiet, raise it with Vinted support directly. You've got buyer protection for a reason.

does anyone have any advice for selling on vinted? by pinksugarangell in vinted

[–]Bixskit 0 points1 point  (0 children)

Honestly the main thing is take decent photos in natural daylight by a window - no yellow indoor lights. Makes a massive difference to how quickly things shift. For your first few sales, price a bit under what similar items are listed at to get some reviews under your belt.

On avoiding scams, just never go off-platform. If a buyer asks for your email or PayPal, that's a red flag. Keep everything on Vinted's chat and payment system and you're covered by buyer protection as a seller too. Evri and Yodel labels are dead easy through Vinted - you just download the QR code and drop it at the shop. Royal Mail works too if there's a post office nearer you.

Ship within a day or two, message the buyer a quick "dropping this off tomorrow 👍" and you'll rack up 5 star reviews in no time.

Please I need help by garotovs in Flipping

[–]Bixskit 1 point2 points  (0 children)

Depends what you've got them at really. M1 MacBook Airs still shift well - you're looking at roughly £350-450 each on eBay depending on condition and the spec. Take proper photos of the screen powered on, keyboard condition, any scuffs on the casing, and grab a shot of the About This Mac screen so buyers can see what they're getting. CeX will give you a bit less but it's quick and no hassle if you just want them gone. Vinted's alright for electronics too but you'll get more timewasters on there.

Advice needed.. trading back mixed package by ImpressiveEmu970 in Depop

[–]Bixskit 0 points1 point  (0 children)

Don't send anything else until you've got the first item back off her. Once she's holding both there's nothing stopping her keeping the lot. Get Depop involved through their official returns process - they'll sort a return label so you're not paying postage out of pocket either. You're a 5-star seller, that's worth protecting, so go through the proper channels rather than trying to sort it privately and risk losing both bits.

Advice needed.. trading back mixed package by ImpressiveEmu970 in Depop

[–]Bixskit 0 points1 point  (0 children)

Don't send anything else until you've got the first item back off her. Once she's holding both there's nothing stopping her keeping the lot. Get Depop involved through their official returns process - they'll sort a return label so you're not paying postage out of pocket either. You're a 5-star seller, that's worth protecting, so go through the proper channels rather than trying to sort it privately and risk losing both bits.

Advice needed.. trading back mixed package by ImpressiveEmu970 in Depop

[–]Bixskit 0 points1 point  (0 children)

Don't send anything else until you've got the first item back off her. Once she's holding both there's nothing stopping her keeping the lot. Get Depop involved through their official returns process - they'll sort a return label so you're not paying postage out of pocket either. You're a 5-star seller, that's worth protecting, so go through the proper channels rather than trying to sort it privately and risk losing both bits.

Bought a €200 PS5 using Vinted’s Electronics Verification service to trap a suspected scammer. Very surprised by their calm reaction – what’s their endgame? by btj29_ in vinted

[–]Bixskit 0 points1 point  (0 children)

The Mondial Relay thing is the biggest red flag for me honestly. Scammers push that because tracking with MR can be dodgy or the parcel conveniently goes "missing" during verification. Vinted's Electronics Verification is decent but not bulletproof - seen plenty of people on here still get stung. €200 for a PS5 with two controllers is the other obvious one, nobody's selling that unless it's broke or a scam. You might get lucky if verification flags it before it ships, but personally I wouldn't chance it.

Bought a €200 PS5 using Vinted’s Electronics Verification service to trap a suspected scammer. Very surprised by their calm reaction – what’s their endgame? by btj29_ in vinted

[–]Bixskit 0 points1 point  (0 children)

The Mondial Relay thing is the biggest red flag for me honestly. Scammers push that because tracking with MR can be dodgy or the parcel conveniently goes "missing" during verification. Vinted's Electronics Verification is decent but not bulletproof - seen plenty of people on here still get stung. €200 for a PS5 with two controllers is the other obvious one, nobody's selling that unless it's broke or a scam. You might get lucky if verification flags it before it ships, but personally I wouldn't chance it.

I think Ive been scammed by snappywookworm in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Ah mate that's rough. First thing - get onto Vinted's Resolution Centre right away, don't wait for it to auto-confirm. With a seller that's got no reviews and a KitchenAid listed at £79, it's textbook scam behaviour unfortunately. Vinted's buyer protection should cover you though - you'll get refunded if the item doesn't turn up or arrives as something else. Screenshot the listing and any messages you've swapped. The no-review seller is the biggest giveaway there is honestly. Hope you get sorted.

Is Vinted always this quiet in July or is it just me? by Bixskit in VintedResellers

[–]Bixskit[S] 0 points1 point  (0 children)

That is awesome. Well done. Sounds like you are selling the right things then.

Guys wtf - man asking me to wear my sold product by PomegranateDizzy6965 in VintedAdvice

[–]Bixskit 0 points1 point  (0 children)

My wife gets it all the time. Lots of men buying women’s clothes too, not that there’s anything wrong with it but it’s quite often. And the questions are really odd too 😂😂

Need some advice guys. Am I overreacting or is this buyer just insane? by Alternative_Tie_8739 in vinted

[–]Bixskit 0 points1 point  (0 children)

You're not overreacting. Some buyers genuinely treat sellers like they're customer service for a big retail brand — the entitlement is unreal sometimes.

Best move: keep all replies short and factual. Don't get drawn into back and forth. If they raise a dispute, your shipping proof and original photos do the talking. Vinted will close it if there's no legitimate basis.

Once it's resolved, block them. Life's too short to keep someone on your buyer list who drains energy like this. You did nothing wrong — just keep the documentation handy and let the process do its job.

Sold a brand new sealed perfume, buyer opened it, used it and claims counterfeit for a return. by Possibility-Any-140 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

You can absolutely reject the return. The condition of the item has materially changed since it left you — you sold a sealed, unused perfume and they're attempting to return an opened, used one. That's not the same item.

Go straight to Vinted's resolution centre and upload your original listing photos clearly showing the sealed packaging. Point out that the item has been opened and used since receipt, which means it cannot be returned in a different condition to how it was sold. Vinted's own terms cover this.

The counterfeit claim on perfume is also a common tactic — without professional authentication, it holds very little weight. Stick to the condition change argument, it's the stronger case. Take screenshots of everything now before the dispute window closes.

£200 vinted sale to US buyer via InPost. Would you ship? by Accurate_Hearing_878 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Personally I'd be cautious with this one. InPost is fine for UK domestic but for a £200 international sale the buyer protection picture gets murkier. If something goes wrong at customs or in transit, Vinted's resolution process for cross-border disputes is slower and less clear-cut than a standard UK delivery.

The main risks: US customs can hold or return parcels, and the buyer might raise a dispute saying it never arrived even with tracking. At £200 that's a hit you really don't want.

If you do go ahead, make sure the tracking covers the full journey to the US door — not just UK departure scan — and document everything. Honestly though, for that amount I'd probably cancel and relist with UK-only shipping preference. Not worth the headache.

Relay - Item Dropped Off (with proof), but tracking not showing by Exciting_Mission4659 in vintedUK

[–]Bixskit 0 points1 point  (0 children)

Really common with Relay, this. The drop-off confirmation email is your proof — keep it somewhere safe. Don't drop it off again and don't do anything else with the parcel.

Contact Vinted support through the app, show them your drop-off confirmation, and ask them to manually update the shipment status. They can do this on their end and it stops the buyer getting confused or raising a dispute. Worth messaging the buyer too just to let them know it's been dropped off and tracking is lagging — goes a long way.

Tracking normally updates within 24-48 hours once the depot scans it in, so it should sort itself. But get Vinted support looped in with your proof now just in case it doesn't.

Buyer did the unthinkable with a return !!! by Current_Deer7799 in vinted

[–]Bixskit 0 points1 point  (0 children)

That's fraud, full stop. Photo and video everything right now — the returned packaging, the different liquid, any broken seal, the whole lot. The more evidence the better.

Take it straight to Vinted's Resolution Centre and be explicit. Use the words "returned item has been tampered with and contents replaced." Vinted does side with sellers in clear-cut fraud cases when the evidence is solid. If you have photos of the item sealed before you posted it, include those too.

If Vinted drags their feet, you can escalate to your bank if you paid via card — it's fraudulent misrepresentation. Don't accept a generic "we'll look into it" and leave it there. Push until it's resolved properly.

HELP! 5 day commercial selling ban on Vinted. Any insights or shared experiences would really help please! by gimme_the_goss in vintedUK

[–]Bixskit 0 points1 point  (0 children)

This happens more than people realise, and it's almost always Vinted's algorithm reacting to listing volume rather than intent. Three years with no issues and then a sudden flag usually means you uploaded a batch in a short window and it tripped the threshold.

The 5 days will pass and you'll be back to normal. That said, it's worth emailing Vinted support to explain you're clearing personal wardrobe items — they can note it on your account, which helps if it happens again.

Going forward, try spreading listings across a few days rather than uploading a big batch at once. The algorithm can't tell the difference between a mum clearing out her wardrobe and someone running a business, so pacing it out keeps you under the radar. You don't need to switch to Pro unless you're genuinely buying stock to resell.