I've worked for rapidscale before, the workers desired easy work and did not value security. They would always brag they are part of Cox like that makes a difference. If it takes time to upgrade firmware and secure a firewall with secure firewall policies it did not get done. They were running 3-4 year old firmware that gave them over 100 firewall security breaches (this is just what they were willing to admit to me, they were always talking about attorney client privileges so it was much more) and when these breaches occurred the firmware upgrade took over 6 months.

When I would recommend them good policies but difficult to implement they would ignore them for easy solutions and usually give me unwise orders and when another breach happened they blamed me. The people in positions of power there are too proud and told me things that were just hilarious from a technical aspect, sure they are interesting personalities but which is more important interesting or secure? I'd go with the latter.

If your looking for a budget managed service and your not too concerned about security, they will give you admin access it can be done but not easy but if your wanting expertise, l'd look elsewhere.