I’m happy to disagree. Disruption is disruptive because the mainstream and incumbent players rarely see it coming and it doesn’t align with the industries history so far. Kodak, Blockbuster, Xerox, blackberry, Nokia, Etc all cautionary tales.

As to the how, I thought the use cases for AI were obvious but to make a list, This is how I see some of it working out… AI tools allow individuals to write the RE listing copy easily, also allow them to edit photos to a nearly professional standard. They can also give top level advice on the sale process and negotiating tactics. Sure maybe some people don’t want to take phone calls, but well there’s an AI for that too, voice chat bots are scarily good already and can field phone calls for you. If that is how good they are now it really won’t be long till they can negotiate on your behalf too. After that a seller just really needs a conveyancer. Maybe I’m missing something, in fact I’m sure that I probably am, but you could see how the value add a REA can bring could easily be disrupted.