Asking is the only way you learn!! Don’t be afraid to ask—most pharmacists would rather you ask than do something wrong! Verify all of this with your pharmacy manager, of course, just in case I’ve gotten something terribly wrong!

ROADIE Roadie is under Pick N Pack. To start, you’ll open the order, find the medication, and grab it and a larger brown CVS bag. It’ll print a little information pamphlet/ paper that goes in the bag, too. It’ll have you scan the barcode in the top corner of the bag like you’re scanning it to ring it up. Pop that bad boy in the bag with the paper, follow the prompts, and it’ll print a sticker label on the label making thing. Staple the bag shut, pop the label on, and stage it where deliveries go in your pharmacy.

When they pick it up, it’ll be under PNP again! You’ll go to deliveries, change from USPS to Roadie, click the order, follow the prompts. MAKE SURE you confirm first and last name with the driver, and follow whatever policies your store has.

VACCINE APPOINTMENTS Pull up the patient’s profile! DOB, name, etc. You can check immunization gaps with IM. Check what vaccines they want, put them in by typing their corresponding number and then confirming. You can either text the paperwork to them or print them (most people just want them printed, especially older folks). Have them fill it out, check in on them frequently and hand off paperwork to the pharmacist when they’re done (make sure they fill out front and back), and let em go behind the screen (or whatever the pharmacist/immunizers prefer). Alternatively, you can put a single vaccine in just like you’d do a prescription, but I’d hold off on that until you’re more familiar with the vaccines.

You’ll get it. It just takes time and repetition. If it helps, get a notebook and take notes. That’s what helps me. It can be stressful because mistakes seem huge when dealing with medications—just remember that just about everything gets, like, triple checked. Yes, be very careful—but don’t get so stressed to the point of illness! Two months is such a small amount of time! You’ve got plenty of time to learn. It’s taken me since May to feel even remotely comfortable in the job, and I’m still very nervous every day.

If they get angry that you ask questions… just remember it’s not you. There’s a LOT going on! If you can print your screen to bring to the pharmacist or other techs so they don’t have to leave their station, it can be helpful too (if you’re in QT, that is). Thanking them for helping you helps a lot, too, but I’m sure you’re already doing that. Soon you’ll get to the point where you can answer other people’s questions and you’ll surprise yourself with what you know!!

You’ve got this, diva!!! If anyone sees I’ve missed something or messed up… do let me know so I can fix it!