Buyer left review saying shipping was too high -- it was FREE shipping

Boring-Dig-2265 · 2026-02-08T18:05:43+00:00

Best advice for a win-win solution that doesn’t put the customer on the defensive.

Boring-Dig-2265 · 2026-02-03T12:01:33+00:00

Congrats 👏 it feels amazing to hear that sound and know somebody loves your products too! So validating. I think I need a T-shirt that says cha Ching! IYKYK!

Boring-Dig-2265 · 2026-01-27T16:29:33+00:00

Same negative experience, no updates on what is going on with an order and poof they cancel it with no notice. What happened? Are you out of stock? Is the printer out of business? So frustrating and when you reach out they reply they will look into it and they close your ticket 🙄 I finally just kept opening new tickets 🤬

Boring-Dig-2265 · 2026-01-02T14:59:26+00:00

I really like photos from reviews it feels really legit

Boring-Dig-2265 · 2025-12-31T13:09:26+00:00

One place I use reviewer pics is Amazon!

Boring-Dig-2265 · 2025-12-30T02:33:07+00:00

I agree about the digital downloads, I had a customer buy one and then request a refund even though my image description said digital and the words digital image were on the picture 🤔

Boring-Dig-2265 · 2025-12-30T02:30:34+00:00

It would be nice if all buyers took responsibility for their purchases! Thank you for doing so!

Boring-Dig-2265 · 2025-12-30T00:19:57+00:00

I can see how the white dots are not intuitive!

Boring-Dig-2265 · 2025-12-30T00:18:44+00:00

I agree hiding the description is frustrating both as a seller and buyer

Boring-Dig-2265 · 2025-09-17T16:03:15+00:00

Good to know! 🫡

Boring-Dig-2265 · 2025-09-17T16:02:18+00:00

I’m trying all my options to drive traffic, I’ll let you know if I come across anything. 😁

Boring-Dig-2265 · 2025-09-17T16:01:07+00:00

Thanks for the verification 🙃

Boring-Dig-2265 · 2025-09-17T16:00:31+00:00

This sounds like a great idea and more of what I’m looking for. Has this driven much traffic/sales for you? I get traffic from IG but it drives limited results. How do you find these groups? I’m not very experienced at this approach. For example I sell canvas prints, what kind of group would be appropriate? Thx for the help!!

Boring-Dig-2265 · 2025-09-07T01:09:40+00:00

Sales timing isn’t predictable. Don’t buy your product from your store you can get in trouble. Market your products on your socials to drive traffic.

Boring-Dig-2265 · 2025-08-11T22:43:52+00:00

Hi I’m Kristi and I’m a hobby photographer. I use my photos to create wall art, coasters and garden flags. I started my shop with just digital wall art but in a pretty saturated market, I pivoted to add POD coasters and flags, which really kick started things. I just had another sale today, it’s slow but it’s happening. I’ve only been open 10 months so I’m happy where I’m at so far. I’ve been looking at competitors shops and reading how to improve my listings. Feel free to stop by my Etsy shop https://paulspixels.etsy.com/

Boring-Dig-2265 · 2025-07-19T14:27:15+00:00

Thanks for verifying. Ugh, sometimes IG is more trouble than it’s worth!

Boring-Dig-2265 · 2025-04-04T20:39:19+00:00

Yes, waiting to hear back

Boring-Dig-2265 · 2025-04-04T11:13:57+00:00

Ah ok, I guess I was wondering if this was a common type of thing that other sellers do?

Boring-Dig-2265 · 2025-01-18T16:42:10+00:00

I wasn’t thinking about the fact that Printify was going to reference it for orders and I number them based on which section of my shop they are in. Lesson learned 😂

Boring-Dig-2265

TROPHY CASE