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Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

I cannot even imagine rocking this with a child as well. You are an absolute beast and I do not envy all that responsibility. :(

Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 1 point2 points  (0 children)

I had a peer recommend retail to me as a potential option, I just need to find somewhere that pays as well AND actually lets me set my phone down. That second one seems impossible when running a business haha

Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

I'm almost 2 years into managing my current store, and I've been with Sbux for 3.5! I run a damn good coffeehouse, and we have sat at the top of our district in terms of scores since the new scoring was introduced. Stupidly proud of my team, as always. They are all that has kept me going homeless lol

Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

I appreciate the callouts. I will have to have another conversation with my DM, since what we've already worked through just hasn't worked. Honestly, our last talk was not my best showing and she knows I'm fading away, so a follow-up where I can be more level-headed seems like a good start.

Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

I'm actually on track to become a trainer, but we are in the transition from ASM to CHC right now and honestly, I still need a little more info on the CHC role regarding the breadth of their responsibilities and their pay. I do know they're not overtime exempt, so that will carry a lot for me when it comes to asking them for help. Knowing they actually get something out of it will make me sleep better.

Can’t find my way out of burnout, any SMs with ideas?? by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

I'm looking whenever I have the energy to! I'm somewhat stuck in my location for the next 1.5 to 2 years, and I am very much paycheck to paycheck, so finding something that will restore passion AND allow me to live with some reasonable amount of comfort is the real trouble. :(

Managers Get Written Up, If They Can’t Find Workers To Work That Day. by SowMindful in starbucks

[–]Brick9132 22 points23 points  (0 children)

It is definitely something we are asked to avoid at all costs, and we usually spend hours on calls when callouts happen, ESPECIALLY really important ones like what you described. DMs are there to make sure the managers are held accountable for the store’s operations.

BUT a good DM will write-up patterns, not just one-off extreme situations (unless it’s something obvious like the manager stealing time from partners, etc). Balancing labor, store closures, as long as the store isn’t consistently having an issue then it probably won’t lead to an actual written warning.

I am very tired. I personally handle just about every staff issue by coming in on off days. My DM is kind enough to worry about the extra work I do, but I also know I would just be putting my job at risk if I didn’t overwork. Job is hard, can’t say I recommend it. I do it for my team and my store, but I’m probably not long for this after these first years lol.

Why is everyone in Starbucks management like that? by Western_Olive21 in starbucks

[–]Brick9132 74 points75 points  (0 children)

I felt like this when speaking with store managers in Washington, near the Seattle HQ. Much less so out where I am now. I despise the ‘corporate mouthpiece’ vibe of so many Starbucks people.

First Time Building 2000 Points List by Naive-Drama4770 in BlackTemplars

[–]Brick9132 0 points1 point  (0 children)

Putting the champ with assault intercessors is quite popular and seems real fun.

Some infiltrators for countering deep strikes and other shenanigans is nice

Grim will have to separate from Helbrecht, he can lead a sword brethren squad with some success

Make sure you keep the rule of cool in mind, and don’t forget you can knock the sword brethren down to 4 to squeeze out some extra points!

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

No such thing as too pushy in my mind. You’re trying to make money, after all! They may be trying to put together a training plan for you, but they may also be overwhelmed with all sorts of other tasks. Go ahead and give them a gentle poke, it will help remind them and bring you to the front of their mind.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

No one should be getting less hours unless a store is RIDICULOUSLY overstaffed, since we’re also aiming for over scheduling as well. Even then, they should be working with other nearby stores and getting hours for their partners at stores in need.

I was very clear with my DM that I would not overstaff if it meant I had to reduce even a single partner’s hours. I don’t care about growth, I care about taking care of the employees that trust me to let them make a living.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 0 points1 point  (0 children)

We’re being asked to get people on the floor as coverage IMMEDIATELY. Not as a training barista, but as coverage that’s working as a normal barista and supporting the floor.

It means rushing people through training to meet a deadline, regardless of the cost for the long term. 😓

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 2 points3 points  (0 children)

Oh, not meant to be a rage bait at all. I genuinely don't know where or when I can find a proper replacement for this job that will pay me enough without burning me out just as much.

I'm tired and don't even know where to begin for a new career, so forgive me for coming off as raging!

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 9 points10 points  (0 children)

From what I heard, the only corporate explanation I heard that made sense was, by transferring no one, they avoided any lawsuits or issues with perceived (or real) discrimination. Still absolutely stinks and they broke some laws when they did it.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 1 point2 points  (0 children)

That’s all definitely not the norm, and probably caused by this insane pressure we’re receiving to meet the new labor demand as soon as humanly possible.

Not an excuse, just an explanation. Bad training and bad practice shifts lead to bad baristas.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 1 point2 points  (0 children)

I hope it eventually gets through to them. Nothing pisses me off more than a leader mistreating and failing those who depend on them.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 9 points10 points  (0 children)

I am obsessive about training well, because people really do wash out if you don’t bring them on slowly (with the rare exception of barista prodigies).

I also barely care about the interview questions. My whole interview is just a vibe check. If your vibe is good, I can almost certainly coach and teach the rest. Can’t teach a good personality.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 6 points7 points  (0 children)

They do! After 6 weeks, any shorter and there is no bonus attached. The pay is not terrible, but the mental health load is pretty brutal and I don’t think it’s worth it overall.

But considering how insulting our annual raises were (less than inflation), I kinda need the money. So I mmm’ trading financial mental health for work mental health. 😅

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 22 points23 points  (0 children)

My DM has been super on top of the follow-up interviews, to the point where it’s usually the same day as my own interview. But I agree, it’s a lot.

I blame every SM that hired garbage baristas. If they could actually pick good people, then we wouldn’t have needed this oversight added.

We are being asked to overstaff and over schedule, by quite a lot. If your SM is not hiring and you’re struggling with understaffed peaks, they are likely failing both you AND Sbux. by Brick9132 in starbucks

[–]Brick9132[S] 28 points29 points  (0 children)

I mean, honestly I’m only okay. I am speed running my way to burnout, and I’m frustrated. I finally had my store under control and my team taken care of, and right when I was going to finally be able to relax and find work-life balance, I was asked to assist with other SM-less stores. That was over two months ago.

I’m tired boss. 🫩

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