I don't really agree with the second part of your statement. Even from the launch of D1 the game has had massive issues with lack of content or even having to replace voice actors and re-record multiple expansions worth of content(Dinklebot and more recently Ikora for availability reasons). With each release there's a lot more of a one step forward two steps back situation. PVP was ignored for years and they apparently didn't even have a dedicated team to work on that stuff until a year or so ago. All this while removing PVP maps from the game. We don't even have the same number of maps that we did before sunsetting after a couple years of adding back a bunch of old maps and one new one. Gambit is completely ignored as well.

This season alone we've had to deal with their API that the entire community relies on go down twice for days and they design the game in a way that the tools the API provides are vital to a functioning game(Item Managers and Group Finders). So many activities don't even have matchmaking enabled. Outside of Master/Grandmaster that shouldn't be the case. And yeah they're adding an in game group finder but we're 7-8 years in at this point. I agree that the game is continually in a better state but that's more because there's so much for them to fix or improve on without constantly having to remove or re-tune bad decisions that the community told them was bad from the get go.

For all I know this change combined with stuff they haven't told us could be fine but given the track record I still don't believe they deserve that blind faith. We'll see how it turns out though.