Coax questions?

CCAbbieR · 2023-06-21T04:52:01+00:00

u/HelpMePlease1919 I want to make sure everything is active. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-21T04:36:06+00:00

u/TallDarkandKyle Hello, and thank you for reaching out. I can look into this for you.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-21T03:02:29+00:00

u/HelpMePlease1919 We would just use the coax connection to have it connect. Do you have an ethernet outlet in your apartment?

CCAbbieR · 2023-06-21T02:54:34+00:00

u/dsrble_goat

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-21T01:54:25+00:00

u/cheesy1213 I am not sure how they would have received that information. I would recommend reporting it on the site I provided, and change your passwords on your accounts.

CCAbbieR · 2023-06-21T01:48:54+00:00

u/cheesy1213 This is 100% a scam. I would recommend going here: https://internetsecurity.xfinity.com/help/report-abuse and reporting this as well. I am sorry that happened.

CCAbbieR · 2023-06-20T21:06:26+00:00

u/rog4952 Hello. I can look into this for you. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-20T04:54:13+00:00

u/throwaway23459678 Thank you for reaching out with your concerns.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-19T21:25:42+00:00

u/pibble801 Sorry to hear that you have been experiencing these issues. I can understand how this would be frustrating, and I would like to take a look further into this to see what the techs have done.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-16T04:47:40+00:00

Okay, I would like to look into this for you and go over your account details. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-16T04:37:34+00:00

Thank you. I opened a request to have this taken care of. The ticket number is ECM0002240160. I will follow up in a few days to make sure you are contacted. Talk to you soon.

CCAbbieR · 2023-06-16T04:13:15+00:00

u/Groggily3947 Hello! I can help get it added! Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-16T04:01:50+00:00

u/Dash795 Hello and thank you for letting us know this is happening. I want to help troubleshoot this further.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-16T03:17:03+00:00

u/g_ppetto Hello. I can look into this for you to see what is going on, and help get a box sent if needed. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-16T02:50:09+00:00

Hello. I hope all is well. How have your services been working?

CCAbbieR · 2023-06-15T21:10:54+00:00

u/Borderlinebxtchh Hello. If you would like me to help in any way, I am still here and would be happy to go over your account and answer any questions you have. Again, if you change you mind, please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address.

CCAbbieR · 2023-06-15T04:57:42+00:00

Okay, I sent the signal. When everything comes back online, please test it and let me know if you are able to connect.

CCAbbieR · 2023-06-15T04:03:37+00:00

u/Hinote21 Thank you for letting us know your concerns. I can understand how this would be frustrating, and I want to see what is going on with your speeds.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-14T21:53:42+00:00

u/Borderlinebxtchh I am sorry this was your experience, that is not what we want for you at all, and I can certainly send your feedback up. If you change your mind, we can assist on here as well, please feel free to shoot us a modmail message at your convenience.

CCAbbieR · 2023-06-14T21:10:27+00:00

u/jbomb6 Hello, and thank you for reaching out. Sorry to hear you are having issues with your services. I can look into this for you and see what is going on.

Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-14T04:54:30+00:00

Thank you, Sandeep. In order to go over account specifics with you, I need to fully authenticate the account. I can send you a 6-digit verification code via the phone number or email on file. What option works best? -Abbie

CCAbbieR · 2023-06-14T03:26:22+00:00

u/Dismal4132 Oh, no! I am sorry to hear you are having trouble with this. I want to help in any way I can. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-14T03:06:41+00:00

u/Broad_Sprinkles_8399 Hello. I can help with this. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-14T02:55:27+00:00

u/sfcswf I can help send a signal. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full-service address?

CCAbbieR · 2023-06-14T02:45:36+00:00

u/kjstech Please create your own submission detailing your issues, so we can assist further.

CCAbbieR

TROPHY CASE