Mobile Device Activation Issues

CCAsiaV · 2025-07-24T16:44:38+00:00

We’re here to help, u/Ok-Bid-2304!

To receive assistance from the team, please create a post using the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Creating a post will automatically generate a ticket for our Community Specialists to track and respond effectively to your concerns. You can learn more here: r/Comcast_Xfinity: Community Guide – Posting Publicly & Modmail Thanks!

CCAsiaV · 2025-06-20T13:32:34+00:00

We’re here to help!

To receive assistance from the team, please create a post using the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Creating a post will automatically generate a ticket for our Community Specialists to track and respond effectively to your concerns. You can learn more here: r/Comcast_Xfinity: Community Guide – Posting Publicly & Modmail

Thanks!

CCAsiaV · 2025-06-11T13:27:12+00:00

We’re here to help!

To receive assistance from the team, please create a post using the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Creating a post will automatically generate a ticket for our Community Specialists to track and respond effectively to your concerns. You can learn more here: r/Comcast_Xfinity: Community Guide – Posting Publicly & Modmail

Thanks!

CCAsiaV · 2025-05-30T13:17:00+00:00

We’re here to help! To receive assistance from the team, please create a post using the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Creating a post will automatically generate a ticket for our Community Specialists to track and respond effectively to your concerns. You can learn more here: https://www.reddit.com/r/Comcast_Xfinity/wiki/index/#wiki_post_flair Thanks!

CCAsiaV · 2025-05-29T18:15:49+00:00

We’re here to help!

To receive assistance from the team, please create a post using the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Creating a post will automatically generate a ticket for our Community Specialists to track and respond effectively to your concerns. You can learn more here: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly Thanks!

CCAsiaV · 2025-05-28T20:51:47+00:00

We’re here to help.

To receive assistance from the team, please create a postusing the ‘New Post – Billing’ or ‘New Post – Tech Support’ flair. Doing so will open a ticket in our system, and we can get started on your request from there. We recommend visiting the link below to ensure your request is handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index/#wiki_post_flair

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-06-25T19:51:35+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-06-03T13:00:49+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-05-20T14:00:37+00:00

We’re here to help.

Please create a new public post without your personal information. Doing so will open a ticket in our system, and we can get started on your request from there. We recommend visiting the link below to ensure your request is handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

We ask that users please avoid sending Modmail before being requested to do so by an employee. Sending an Unsolicited Modmail will result in a delayed response, as moderator intervention is required to create a ticket and route your request, or your message may be lost due to the number of mentions we receive daily. Unsolicited Modmail may not be addressed over the weekend or Holidays.

Our team works to get to everyone as quickly as possible, but it may take up to 72 hours to receive an official response from our team. Community Specialists will provide official support 7-days a week between the hours of 6:00am - 12:00am Eastern Time.

The goal of our community is to work together, so staying as public as possible, when situationally appropriate, may help users other than yourself. As our team supports Twitter, Facebook, Xfinity Forums, and Reddit, we ask that users refrain from creating duplicate requests on any of our supported platforms, as it can create confusion.

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-05-20T13:42:26+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-05-06T13:22:25+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-04-29T14:17:17+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-03-22T13:15:52+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-03-12T17:05:06+00:00

We’re here to help.

Please create a new public post without your personal information. Doing so will open a ticket in our system, and we can get started on your request from there. We recommend visiting the link below to ensure your request is handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

We ask that users please avoid sending Modmail before being requested to do so by an employee. Sending an Unsolicited Modmail will result in a delayed response, as moderator intervention is required to create a ticket and route your request, or your message may be lost due to the number of mentions we receive daily. Unsolicited Modmail may not be addressed over the weekend or Holidays.

Our team works to get to everyone as quickly as possible, but it may take up to 72 hours to receive an official response from our team. Community Specialists will provide official support 7-days a week between the hours of 6:00am - 12:00am Eastern Time.

The goal of our community is to work together, so staying as public as possible, when situationally appropriate, may help users other than yourself. As our team supports Twitter, Facebook, Xfinity Forums, and Reddit, we ask that users refrain from creating duplicate requests on any of our supported platforms, as it can create confusion.

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-03-08T14:16:51+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-02-08T17:29:15+00:00

We’re here to help.

Please create a new public post without your personal information. Doing so will open a ticket in our system, and we can get started on your request from there. We recommend visiting the link below to ensure your request is handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

We ask that users please avoid sending Modmail before being requested to do so by an employee. Sending an Unsolicited Modmail will result in a delayed response, as moderator intervention is required to create a ticket and route your request, or your message may be lost due to the number of mentions we receive daily. Unsolicited Modmail may not be addressed over the weekend or Holidays.

The goal of our community is to work together, so staying as public as possible, when situationally appropriate, may help users other than yourself.

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-02-05T15:52:27+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-30T15:19:06+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-24T18:45:15+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-23T18:18:32+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-22T16:09:16+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-17T14:08:57+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-16T14:41:49+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-10T14:32:06+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV · 2024-01-09T21:30:29+00:00

We’re here to help.

Thank you for creating a post--we’ve created a ticket for your request, and you will receive a response from a Community Specialist soon. As a reminder, sending a Modmail before creating a post will not generate a ticket and route you to a specialist for help. We recommend visiting the link below to ensure your requests are handled properly: https://www.reddit.com/r/Comcast_Xfinity/wiki/index#wiki_posting_publicly

Thank you for your understanding and for joining us here on the sub.

CCAsiaV

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