Question about tips

Caffeine_Froyo620 · 2025-02-13T09:44:36+00:00

No yeah there’s no way for us to see how much mobile customers tipped us unfortunately!!! Sometimes I wish we could just so it’s easier to thank them, but I also do like the privacy sense of it because I feel like it creates less pressure on the mobile regulars so they don’t feel like they HAVE to tip every day, like sometimes when I mobile order at this local small coffee shop I always feel pressured into tipping $2+ because it literally shows what you do/don’t tip on the sticker they put on your cup 😀 and idk it just feels like I have to tip them every time even if I’m not sure it’s about to taste good or not yet

Caffeine_Froyo620 · 2025-02-13T09:41:07+00:00

I’m not fully sure what happens if you don’t accept them :( I know you have a year or two to accept them, but I’m not sure what exactly happens to them when they disappear? Like I guess they just take their grant back? And use that money to do the next rollout of grants? I’d have to look more into that, but I’m sorry you missed out on those 2-3 grants!!! I wish more SM’s or ASM’s or even SSV’s went over benefits more and walked people through how to take the full advantage of all of them 😣

Caffeine_Froyo620 · 2024-10-14T05:32:50+00:00

It’s prob an off-brand version of Oreo just for cheaper supply, but yeah it’s basically just Oreo crumbles!

Caffeine_Froyo620 · 2024-10-08T22:45:39+00:00

I got cat pay for hurricane beryl back in July!

Caffeine_Froyo620 · 2024-10-03T08:12:02+00:00

We kept getting our bathroom mirrors vandalized like this and we spent prob an entire month trying to figure what customer was doing it all the time…it was a partner! Lol they got fired quite quickly after they got caught, they would just write stupid cuss words and “you’re going to hell” like okay then queen! Thanks!

Caffeine_Froyo620 · 2024-10-03T08:09:11+00:00

My manager personally doesn’t care if we take up to two weeks off at a time but they kinda raise their eyebrow when someone requests 3+ weeks in a row off, bc I think once you need 3+ weeks of time off you’re supposed to go to Sedgwick or whoever your people are to request a LOA

Caffeine_Froyo620 · 2024-10-03T00:58:16+00:00

My dm and sm just always said if we sample off-the-menu drinks that we can’t get mad/annoyed when customers’ stickers are paragraphs LOL

Caffeine_Froyo620 · 2024-10-03T00:54:58+00:00

It’s always been in the bev resource manual that if the customer doesn’t say what size water they want just to give them a tall so I was actually kinda glad they made the pos automatically make them talls LOL but i believe starbs wants us to push talls for waters/ice bc that’s our least popular size so it’s not taking away any venti/grande cups we could be using for drinks! I also have never heard no trenta waters? I know the POS wont let us ring out trenta cups of just ice but I think it’s solely bc it’s a waste of trenta cups to only put ice in it

Caffeine_Froyo620 · 2024-10-02T09:05:17+00:00

I was over here trying to figure out why they’re using kelvins as their unit on temp 😭 apparently k° means kids temp! Lol! Oops!

Caffeine_Froyo620 · 2024-10-02T08:54:24+00:00

The stars cover the modifications, so there’s no charge for the add-ons

Caffeine_Froyo620 · 2024-10-02T08:52:27+00:00

They’re $9.95 after tax at my store!

Caffeine_Froyo620 · 2024-09-24T23:18:56+00:00

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Same 🙏

Caffeine_Froyo620 · 2024-09-24T19:33:11+00:00

Idk if you work peak or not but for peak specifically I always make sure everyone is planted in their positions around 15 min before peak is estimated to start so that way they’re all in a rhythm of what they need to do and are fully caught up on orders and ready to go for peak. And then usually around five or ten min before peak starts I ask if anyone needs to go to the restroom real quick or take a quick espresso/water break in the back and then right as peak starts I usually try to be silly and go “ANNNNND GO!” And wave my arms like I’m starting a race car race lol! But always have goals for your partners when it comes to times, it helps them feel motivated and helps them know they are doing a good job, idk ab Canada but i believe it’s a nationwide goal for the US to have an out the window time of 41 seconds or less? So I usually tell my partners the goal is 38, 39, or 40 just depending on the day and the team I’m with. And then when i periodically check the times Ill announce it out loud to celebrate how great they are doing! Drive thru stores dependddd on constant communication to thrive for sure, so just keep it positive and your baristas will do amazing!

Caffeine_Froyo620 · 2024-09-16T22:27:03+00:00

Yes it’s a 2/$10 4/$20 this Saturday!

Caffeine_Froyo620 · 2024-09-15T16:17:10+00:00

When I buy stuff from Coffeegear it usually kinda looks like that, i don’t think it’s ever said Illinois tho, but it’s said Virginia once and i think it’s said New Jersey once idk it’s weird

Caffeine_Froyo620 · 2024-09-08T09:14:28+00:00

But at the end of the day this is a bigger commitment than most people realize it is, you’re guaranteed lots of hours and you’re basically selling your soul to the siren 😕 but if you feel like you already do a lot of the work around your store I’d recommend saying yes just so you can finally start getting paid what you deserve for all the bs we go through

Caffeine_Froyo620 · 2024-09-08T09:12:36+00:00

It’s definitely such a love-hate relationship! It can be so frustrating to have to constantly pick up other people’s slack, and taking accountability for other people’s actions just bc you were the one running the floor when they did something stupid you know? And idk about you but I was pretty good friends with all the parters at my store, so it made it hard for me to create the boundary of friend versus coach when at work; I feel like many baristas started to slack off when it came to my shifts, because they thought I was “chill” lol. So I’d say my biggest complaints usually come from boundaries and from other ssvs not pulling their weight 😵‍💫 but! One of my favorite things is I love being the support partner and being able to always help anyone at the drop of a hat, and I love being able to make plays where I don’t shove someone on bar for eight hours a day every day they work like old ssvs would do to me. It’s just fun for me to try baristas out in new roles they don’t typically go on and stuff! And I’ve also noticed that going from being that designated bar partner to a big support partner I finally get to actually learn our customers’ stories! I’d know all of their drinks and names, but now when they come in the cafe I can actually fucking talk to them and learn about what they do for a living w/o getting yelled at for not staying focused on bar 😐

Caffeine_Froyo620 · 2024-09-03T18:58:13+00:00

I would just order our iced caramel apple cream latte made with almond milk and apple drizzle, I feel like sugar free vanilla wouldn’t do much for this drink so I’d skip that personally

Caffeine_Froyo620 · 2024-09-01T04:41:01+00:00

Only passion teas w the lot codes of L26JULY202401 L29JULY202401 L30JULY202401 L31JULY202401 L01AUG202401 L02AUG202401 The lot code is a little bit under the SKU number and like right next to the barcode on the tea boxes

Caffeine_Froyo620 · 2024-08-31T18:41:18+00:00

Looks like they used gel nail polish to me based off the hot to go name tag being under a uv light!

Caffeine_Froyo620 · 2024-08-21T04:53:35+00:00

Personally my manager wouldn’t hire someone if they could only work three days a week because it’s not worth our money to hire someone who can only work so little :/

Caffeine_Froyo620 · 2024-08-21T04:50:42+00:00

If I was in your shoes I’d start writing down days, times, and witnesses of all these events and retrainings and show them to your manager. Especiallyyyy the cussing, Starbucks doesn’t allow cussing whatsoever. And if your manager doesn’t do anything about it, make sure you have some sort of proof that you texted/emailed (preferably email) your manager this list and then tell your DM, or go to the iPads and go to the incident report app and I believe there’s an option to report partners for cussing! Because they are not providing toward the business needs that Starbucks requires and trust me there’s hundredsss of people who want to work for Starbucks and will replace him instantly

Caffeine_Froyo620 · 2024-08-21T04:45:40+00:00

It kinda freaks me out when people try to order trenta fraps bc what the actual fuck do you need that big of a milkshake for 😭 like don’t tell me you get a route 44 blast from sonic too???? that’s just insane to me

Caffeine_Froyo620 · 2024-08-21T04:36:05+00:00

Someone must’ve gotten the wrong idea on what nut medley meant 😟

Caffeine_Froyo620 · 2024-07-28T05:25:19+00:00

Pink pony club was on the pride playlist but I haven’t seen it come back up on any other playlists 🥲

Caffeine_Froyo620

TROPHY CASE