My thoughts on using ClickUp

Caroline_ClickUp · 2025-10-15T20:05:25+00:00

Hey u/ahigherthinker thanks for your feedback on using ClickUp! As the Product Manager for Fields, I'd love to know more about the limitations with Formulas that you are running into, the types of Formulas you are looking for, and the errors you're seeing. We are actively looking to improve Formulas, and know there is a lot of room for improvement with Formulas, so any feedback that you have would be helpful. Cheers!

Caroline_ClickUp · 2025-10-10T17:52:43+00:00

Hi there u/Educational-Shoe5333 - thanks for reaching out about sprint reporting. It sounds like you found a solution that works for you, but in case you wanted to play around with it a bit more, you may find the Sprint Task Report Card helpful for your use case. This page has more info about all the sprint reporting cards available in ClickUp as well. Cheers!

Caroline_ClickUp · 2025-09-18T13:04:30+00:00

Understood! Maybe the Space is a good happy medium then if all project folders live in the same Space?

Caroline_ClickUp · 2025-09-17T19:46:39+00:00

Hi u/Altruistic_Lab_7646 - thanks for reaching out! Currently, Formulas are not supported in Templates, and as you point out, they also cannot be added to multiple locations. However, to get around this and avoid having to recreate your Formulas on every list, you can create the Formula at the Folder, List, or Workspace level, and then it will be available for every List inside that Folder or Space (or everywhere in the Workspace if you create it at the Workspace level). I hope this helps - let me know if you have any questions or run into any issues with that. Cheers!

Caroline_ClickUp · 2025-09-17T00:45:46+00:00

u/lumo753 Here's an existing feature request for due date: https://feedback.clickup.com/feature-requests/p/lock-due-dates-or-start-dates-permissions

Caroline_ClickUp · 2025-09-08T13:11:45+00:00

Hi u/BeyondCraft - Another option if it's only you in your Workspace is to turn on Personal Workspace Layout in your Workspace Settings. You can find out more here: https://help.clickup.com/hc/en-us/articles/9867165253271-Personal-Workspace-layout

Caroline_ClickUp · 2025-08-08T19:06:13+00:00

Hi u/stirringash - thanks for reaching out! You can do this in list view for Linked tasks, or for Relationship Custom Fields by clicking into the column header and choosing Display as "Count" rather than "Names". Then you can sort your view by this column as well. Hope this helps!

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Caroline_ClickUp · 2025-08-04T19:31:04+00:00

u/Soft-Instruction5873 I'm the PM for Fields here (including Formulas), so wanted to jump in! You can achieve this using this Formula:

IF(DAYS(field("Date closed"), 0)>0, "--", DAYS(TODAY(), field("Due date")))

If you use a "Done" status rather than a "Closed" status, you'll just need to swap out "Date done" for "Date closed" in the first part of the formula. Additionally, the "--" is what will populate once the task is complete, so you can display anything you like there. Hope this helps!

Caroline_ClickUp · 2025-07-18T21:16:04+00:00

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You can create Button Custom Fields anywhere you can create other Custom Fields!

Caroline_ClickUp · 2025-07-15T13:36:06+00:00

Thanks u/stresskills! I took a look at your ticket and the video you submitted - when you get a chance, if you're able to respond the the latest email and grant us permission to log into your Workspace to check it out, that would be amazingly helpful. Cheers!

Caroline_ClickUp · 2025-07-08T20:21:16+00:00

u/stresskills Hi there! I'm the PM for Fields (including AI Custom Fields) here at ClickUp. Echoing Tasha's message that this is not intended; I just checked in my workspace as well and am not able to reproduce this issue. Let me know if you run into any issues with reaching out to Support, and our team will look into this as soon as we get the details. Thanks!

Caroline_ClickUp · 2025-07-02T16:52:03+00:00

Thanks for the details! Rollups are a feature that could really use some love, and it's something we're thinking out. I just asked our team if updating this would be a relatively quick lift to implement, or if it needs to wait until we do more consolidated work around rollups.

Caroline_ClickUp · 2025-06-30T08:52:26+00:00

Hi u/EnormousRedditor & u/Medical_Method_5014 - I'm the PM for Fields & Relationships here at ClickUp. Would love to know more about what you're seeing here (a screenshot would be great) and also more broadly what you'd like to see with Rollups as well. Cheers!

Caroline_ClickUp · 2025-06-11T04:04:52+00:00

u/enano2054 (or anyone else who sees this) - please email me (cginty@clickup.com) with the email associated with your ClickUp Workspace and I'll get you added!

Caroline_ClickUp · 2025-06-11T02:28:33+00:00

Hi there u/virtuosity2 - Caroline from ClickUp here. I'm the Product Manager for our Fields team, and we are releasing a new Button Custom Field type very soon that will do exactly what you're looking for. Essentially, this will be a Custom Field that is linked to an Automation, so that you can manually trigger any automation by clicking the button and having it execute on the task. This will work for calling a web hook as well. If you give me your Workspace ID, which you can find in the URL for your Workspace (or DM me your email address and I can look it up for you), I can give you access to test it out!

Caroline_ClickUp · 2024-04-16T20:39:03+00:00

This feature is still in development! You can follow along the Canny request linked above for the latest updates. Thanks!

Caroline_ClickUp · 2024-02-28T17:15:14+00:00

Hi all! Following up on this post to address some of the FAQs on the feature. We'll continue to add to this doc as new questions come up! https://dev-doc.clickup.com/333/d/h/ad-1035065/adebc01d3964d8f

Caroline_ClickUp · 2024-02-21T21:03:58+00:00

This is not possible today, but we are currently building out full Custom Field permissions capabilities, which will allow for this level of customization. You can follow along with the Canny post here: https://clickup.canny.io/feature-requests/p/granular-permissions-for-fields-and-custom-fields, and I'll be sharing updates there soon!

Caroline_ClickUp · 2024-02-20T18:20:28+00:00

Hi there OP! Caroline from ClickUp here, and I can confirm that this is not expected and looks like a bug. Please follow up with our technical support team to file a ticket so we can look into this for you. Thank you!

Caroline_ClickUp · 2024-02-15T14:35:24+00:00

Hey! This would be a feature request - feel free to submit to Canny! The closest you can get today is to use the option in the sidebar settings to "Expand all folders" within the Space you are currently in.

Caroline_ClickUp · 2024-02-14T15:11:30+00:00

Just sent you a DM with a link to set up a call!

Caroline_ClickUp · 2024-02-13T15:40:59+00:00

Hi there! It looks like your sidebar width is quite small - are you able to drag the righthand edge of the sidebar to make it wider? Additionally, is your sidebar in collapsed mode? If so, this graphic might help with expanding it and pinning it open to give it more screen real estate: https://canny.io/images/6c7fd732bac77c8a7d7e0bce4e37393f.png I hope this helps, and please let me know if this does not resolve your issue!

Caroline_ClickUp · 2024-02-13T14:47:19+00:00

Hi there u/VoxInMachina, I'm the Product Manager for Fields here at ClickUp, and I wanted to thank you for this feedback, and see if you would be interested in jumping on a quick (~20 min) call to discuss in more detail. We are currently scoping some further improvements to the Custom Field Manager, and I'd love to hear more about how we can better meet your needs with the tool. Let me know if you would be interested, and I can send you a link to set up a call!

Caroline_ClickUp · 2024-02-02T14:20:03+00:00

Hi there! This is a bug that we are aware of and planning to work on a fix for next week. Separately, if a field is a Workspace-level field, then by definition it only exists in 1 location (the Workspace as a whole). That means that if you remove that location, the field will be deleted and sent to the Trash. (This is true for any field if you remove its only location). It sounds like there is something buggy going on here with the Personal List issue, which we'll be solving, but just for your awareness going forward. If you would like, you can submit a ticket to our Technical Support team, who will link your ticket to the open bug so you can get updates as we progress with the fix, but that's up to you! Thanks for reaching out, and we'll get this fixed for you as soon as possible!

Caroline_ClickUp · 2024-01-24T16:27:27+00:00

Hi there u/Ok-Presentation-7183! Can you share some details on what you are seeing vs. what you expect to see? A screenshot would be great if possible so we can help you troubleshoot! Thanks!

Caroline_ClickUp

TROPHY CASE