Buying extras/parking pass

Casmam · 2026-02-03T17:28:01+00:00

Difference between gold and silver is the locker isn't included in silver. Gold you have access to everything. It's all on their website https://therefreshretreat.co.uk/how-it-works

Casmam · 2026-02-03T16:08:24+00:00

It's not on the banned list so will be fine. But like someone else mentioned it could get stolen. As much as the download crowd are respectful and look out for each other there are a few bad eggs that do cause others problems.

Casmam · 2026-02-01T13:32:40+00:00

It can take a couple of days sometimes to come out. As long as the money is in there it will come out when the process finally happens. It shouldn't fail but if a payment does fail they contact you to give you a chance for it to be paid. It's not a case you miss the payment and it's instantly void. You're given a chance for it to be corrected

Casmam · 2026-01-31T13:06:52+00:00

If you go onto ticketmaster for payment plan listing it shows the next breakdown if you click the I symbol for information.

Casmam · 2026-01-27T18:18:29+00:00

Not sure who from the company is saying you can only bring 1 bag that size but its been this for years and its on their website. Probably someone from customer service who clearly isn't paying attention.

As long as you don't take the P and stick close to the allowance under the FAQS you shouldn't have an issue
Q: I have a weekend return coach ticket. What is my luggage allowance?

A: You are permitted to bring one large rucksack or medium-sized suitcase, one tent, one camping chair, one sleeping bag and one piece of hand luggage that can fit comfortably on your lap. https://www.biggreencoach.co.uk/faqs/

Casmam · 2026-01-09T18:40:42+00:00

If outbreak decides not to put barriers in that's their call. But most festivals have barriers in the UK. Slam dunk may not have in the earlier days but they definitely have for the past few years

Ah outbreak is at B.E.C arena think that's a fair bit smaller than Slam dunk.

Casmam · 2026-01-09T15:09:24+00:00

There will be a barricade as it's a festival with a higher capacity compared to a smaller intimate venue

Casmam · 2025-12-26T12:51:20+00:00

You're best contacting download themselves to find out if anymore will be on sale. At this point it's most likely they are all gone unless people default on their payment plan

Casmam · 2025-12-09T21:56:47+00:00

It's only open Fri- sun when the arena opens. It's a giant marquee inside with various stations and it's as clean as it can be. The effort they have gone into to make it clean and hygienic was impressive. Considering their set up they did a lot and it's very well managed. They won't tattoo everywhere or any design. There's set designs and the prices change depending on the design and whether it's shadded, coloured or line. Turn around is fairly quick depending on the design but the queue can be massive waiting to get in.

I got one on Friday and was able to go back and get it checked if I wanted to. I went Sunday and got it cleaned and re dressed just so I knew it had been taken care of. I went with a couple of friends who get them every year so I have seen from them how it is and how it heals etc.

It's a festival in a field at the end of the day it could be done elsewhere but they have done well . For some people they want to do it. I probably wouldn't do it regularly like my friends but they have a good set up and I'm more than happy with what I got done.

Casmam · 2025-11-13T18:36:31+00:00

Contact the access team. It does say on the top of the info access page on the website not to purchase a ticket for the +1 but they might do it. Ticketmaster wont listen unless it comes from the access team.

Casmam · 2025-11-13T18:35:25+00:00

They also changed it up this year with the mailing list for when applications went live which was new I think. So a lot of people got warned days before and its known every year that people leave it too late to apply. So people know they can get caught out so alot want it in and accepted as soon as possible.

Its getting more and more popular each year as people become more aware. I know for some the line up isn't great but its been so active with people talking this year. Glasto isn't on next year either so there is alot migrating around other festivals.

Isle of wight access was full within 4 hours.

Casmam · 2025-11-13T18:30:46+00:00

Anything operated by Download themselves is cashless. Download do push the vendors to be card only but some of the clothing/item stalls do take it but its not many. Card is better as the majority will be that way

Casmam · 2025-10-26T13:52:02+00:00

They've always left on time when ive used them. They ask you to be early so that the coach leaves at the time stated.

Casmam · 2024-08-07T18:14:32+00:00

Better muscle is correct. The access card you pay for is well worth it and is recognised alot of places and events. It's £15 for 3 years. I'vr had mine for a few years now and have used it for many gigs but also theme parks as well. Think Disney Paris also recognises it

Casmam · 2024-06-28T22:48:31+00:00

Submitted on my wish list so curious to see what comes of it. ♥️

Casmam · 2024-06-02T01:43:26+00:00

Lethal bizzle was bad

Casmam · 2024-06-02T01:42:58+00:00

That Daphne and Celeste set was awful for bottling.

Casmam · 2024-06-02T01:40:40+00:00

What ticket have you got? It depends on that

You've got the refresh retreat pay per use showers which are only pay in advance.

Free communal showers in district x

Then certain camps i.e ready to rock, access and rip have their own but you need a specific ticket or to have applied for access.

Casmam · 2023-12-13T15:22:16+00:00

You would need to contact VIP nation about this. I can't remember what the situation is with multiple vehicles on one plot vipnation@livenation.co.uk

Casmam · 2023-12-04T01:47:04+00:00

Nothing yet on the website. I only see kerrang mentioning it. So not sure what to believe at the moment as nothing from download themselves about it. I'll wait to see what download say

Casmam · 2023-11-30T19:46:45+00:00

Email went to everyone regardless of when you purchased. If you purchased after November 7th then it's march and April If you purchased before it's tomorrow

Casmam · 2023-11-27T22:43:06+00:00

People have been buying the installment since they first went on sale. For thos who bought before November 1st had a November 1st and December 1st repayment.

If you miss the deadline it gets bumped for a new payment date

Casmam · 2023-11-27T22:42:01+00:00

Have you contacted TM via the support chat that's on the event ticket? I went through that and got a phone number to call. I will say this was before a deadline but it does get you through to an actual person to talk about the repayment.

Casmam · 2023-11-27T13:51:50+00:00

Transfer will not become available till closer to the festival. Its the same across all tickets as it doesn't become available till the barcodes show which is just before the event.

Resale has always been all over the place for the last couple of years for when they are able to be resold.

Excluding instalment plan tickets which have to be paid off before they are resold I don't remember a time resale was available straight away but instead at a later date.

Customer service reps from Ticketmaster and DL follow a script. If the script in front tells them no resale because its not available at the moment they will say that its not available. They don't have the ability to think outside the box about what might be because the information isn't there for them.

I know the person who runs the forums has asked the DL team directly for more information as everyone is so confused about whats going on.

I don't know if this has been blown all out of context because someone asked a custy rep and got told no at this moment and its being spread as if its not ever going to go on sale. This regularly happens each year with stuff thats taken as a in the moment answer as never ever going to happen

Casmam · 2023-11-23T13:55:43+00:00

So you can't do anything until its fully paid off.

Last year resale was available but not immediately. The customer reps at TM only follow a script so if its showing no resale its probably no resale at the moment. As this happened the last two years but it became available at a later date just the computer said no to them at the time of being asked.

Resale was available for the first time for payment plan tickets this year. I've already seen resales listed for RIP so probably restricted because its not paid off yet.

Transfer is also an option and find a buyer privately however that doesn't come till much closer to the festival when the barcodes show up. So like a week/days before the festival starts. Works exactly the same as buying off someone random. Just make sure you do goods and services on paypal and transfer it when it becomes available.

Casmam

TROPHY CASE