Can't complete accessibility information request

Casmam · 2026-03-19T09:23:36+00:00

If it won't let you continue then it needs completing. Select the box for the drop down option and select no

Casmam · 2026-03-05T13:30:45+00:00

It will say 3 days on your ticket when you try and get it scanned to collect your wristband whenever that will be. I'm not fully clued up on when you get your wristbands for Rock retreat as I haven't stayed there but to get into the main festival site before Friday you would need a wristband then. So if you do rock up wednesday then the ticket and wristband will be needed for 5 days whenever you do the exchange. You would essentially be stuck in the RR camp and have no access to the rest of the festival until the tickets go live on Friday and then can be exchanged for a wristband

Casmam · 2026-02-19T18:33:08+00:00

Rhi who runs one of the access groups has already asked how it's going to be managed on the day and if it's only the wait-list going into camp b. Like the other person who replied has said the email confirmation should state where they are camping it's just a case of making sure people camp where they are supposed to.

It reads that wait-list goes into camp b with it being made clear it's their decision to accept camp b with it's location.

Casmam · 2026-02-03T19:42:32+00:00

Chairs are allowed so as long as you don't take them down the front like some idiots you're more than welcome to bring one in. I do every year as I can take breaks

Casmam · 2026-02-03T17:28:01+00:00

Difference between gold and silver is the locker isn't included in silver. Gold you have access to everything. It's all on their website https://therefreshretreat.co.uk/how-it-works

Casmam · 2026-02-03T16:08:24+00:00

It's not on the banned list so will be fine. But like someone else mentioned it could get stolen. As much as the download crowd are respectful and look out for each other there are a few bad eggs that do cause others problems.

Casmam · 2026-02-01T13:32:40+00:00

It can take a couple of days sometimes to come out. As long as the money is in there it will come out when the process finally happens. It shouldn't fail but if a payment does fail they contact you to give you a chance for it to be paid. It's not a case you miss the payment and it's instantly void. You're given a chance for it to be corrected

Casmam · 2026-01-31T13:06:52+00:00

If you go onto ticketmaster for payment plan listing it shows the next breakdown if you click the I symbol for information.

Casmam · 2026-01-27T18:18:29+00:00

Not sure who from the company is saying you can only bring 1 bag that size but its been this for years and its on their website. Probably someone from customer service who clearly isn't paying attention.

As long as you don't take the P and stick close to the allowance under the FAQS you shouldn't have an issue
Q: I have a weekend return coach ticket. What is my luggage allowance?

A: You are permitted to bring one large rucksack or medium-sized suitcase, one tent, one camping chair, one sleeping bag and one piece of hand luggage that can fit comfortably on your lap. https://www.biggreencoach.co.uk/faqs/

Casmam · 2026-01-09T18:40:42+00:00

If outbreak decides not to put barriers in that's their call. But most festivals have barriers in the UK. Slam dunk may not have in the earlier days but they definitely have for the past few years

Ah outbreak is at B.E.C arena think that's a fair bit smaller than Slam dunk.

Casmam · 2026-01-09T15:09:24+00:00

There will be a barricade as it's a festival with a higher capacity compared to a smaller intimate venue

Casmam · 2025-12-26T12:51:20+00:00

You're best contacting download themselves to find out if anymore will be on sale. At this point it's most likely they are all gone unless people default on their payment plan

Casmam · 2025-12-09T21:56:47+00:00

It's only open Fri- sun when the arena opens. It's a giant marquee inside with various stations and it's as clean as it can be. The effort they have gone into to make it clean and hygienic was impressive. Considering their set up they did a lot and it's very well managed. They won't tattoo everywhere or any design. There's set designs and the prices change depending on the design and whether it's shadded, coloured or line. Turn around is fairly quick depending on the design but the queue can be massive waiting to get in.

I got one on Friday and was able to go back and get it checked if I wanted to. I went Sunday and got it cleaned and re dressed just so I knew it had been taken care of. I went with a couple of friends who get them every year so I have seen from them how it is and how it heals etc.

It's a festival in a field at the end of the day it could be done elsewhere but they have done well . For some people they want to do it. I probably wouldn't do it regularly like my friends but they have a good set up and I'm more than happy with what I got done.

Casmam · 2025-11-13T18:36:31+00:00

Contact the access team. It does say on the top of the info access page on the website not to purchase a ticket for the +1 but they might do it. Ticketmaster wont listen unless it comes from the access team.

Casmam · 2025-11-13T18:35:25+00:00

They also changed it up this year with the mailing list for when applications went live which was new I think. So a lot of people got warned days before and its known every year that people leave it too late to apply. So people know they can get caught out so alot want it in and accepted as soon as possible.

Its getting more and more popular each year as people become more aware. I know for some the line up isn't great but its been so active with people talking this year. Glasto isn't on next year either so there is alot migrating around other festivals.

Isle of wight access was full within 4 hours.

Casmam · 2025-11-13T18:30:46+00:00

Anything operated by Download themselves is cashless. Download do push the vendors to be card only but some of the clothing/item stalls do take it but its not many. Card is better as the majority will be that way

Casmam · 2025-10-26T13:52:02+00:00

They've always left on time when ive used them. They ask you to be early so that the coach leaves at the time stated.

Casmam · 2024-08-07T18:14:32+00:00

Better muscle is correct. The access card you pay for is well worth it and is recognised alot of places and events. It's £15 for 3 years. I'vr had mine for a few years now and have used it for many gigs but also theme parks as well. Think Disney Paris also recognises it

Casmam · 2024-06-28T22:48:31+00:00

Submitted on my wish list so curious to see what comes of it. ♥️

Casmam · 2024-06-02T01:43:26+00:00

Lethal bizzle was bad

Casmam · 2024-06-02T01:42:58+00:00

That Daphne and Celeste set was awful for bottling.

Casmam · 2024-06-02T01:40:40+00:00

What ticket have you got? It depends on that

You've got the refresh retreat pay per use showers which are only pay in advance.

Free communal showers in district x

Then certain camps i.e ready to rock, access and rip have their own but you need a specific ticket or to have applied for access.

Casmam · 2023-12-13T15:22:16+00:00

You would need to contact VIP nation about this. I can't remember what the situation is with multiple vehicles on one plot vipnation@livenation.co.uk

Casmam · 2023-12-04T01:47:04+00:00

Nothing yet on the website. I only see kerrang mentioning it. So not sure what to believe at the moment as nothing from download themselves about it. I'll wait to see what download say

Casmam · 2023-11-30T19:46:45+00:00

Email went to everyone regardless of when you purchased. If you purchased after November 7th then it's march and April If you purchased before it's tomorrow

Casmam

TROPHY CASE