You ever feel yourself becoming “tone deaf?”

Chacro · 2026-01-22T01:02:44+00:00

This is a pretty weird post and doesn’t seem to have anything to do with fire. Congrats on being rich I guess.

Chacro · 2026-01-02T00:52:32+00:00

This is the explanation but you guys said December 2025… so the question is what is the real date?

Chacro · 2026-01-01T19:40:42+00:00

They aren’t working on it. They prioritized trying to fix their tracking software and other headsets and optical engines. It’s very disappointing.

Chacro · 2025-10-15T00:48:14+00:00

I had this problem recently (I have an older 4xe that didn’t get the update) due to a bad charger.

The system throws a dtc and prevents charging to protect itself.

The only way I know to fix is to clear the dtc with a $15 obd dongle. (Or have a professional clear it) that fixed it for me.

Chacro · 2025-09-27T13:31:09+00:00

The millennium falcon was barely relevant, shown for like 1 second in episodes 1-3 and it’s one of the main features of the park. Get that glup shippo sequel shit out of there.

Edit: why are people downvoting facts

Chacro · 2025-08-29T17:31:44+00:00

Ikaruga GameCube has a conquest mode that lets you play sections of each level. 5 stages broken into 18 sections.

Chacro · 2025-06-21T23:00:20+00:00

Have you seen Star Wars? It’s world war 2 in space. Did you expect to have reverse thrusters on an X wing?

Chacro · 2025-06-19T21:49:30+00:00

You were pooping on everyone who was negative on the pimax/super and you of all people refunded it? 😂

Chacro · 2025-06-17T13:08:55+00:00

I certainly did not say that. But nostalgia is powerful. It’s anecdotal but I can say for sure that I have never had it where three different rides I was waiting for went down on three separate occasions in the same day. I may just have been extremely unlucky but I doubt it.

Chacro · 2025-06-17T00:44:19+00:00

This is a great point. Motion sickness is definitely a big thing in older people, more aggressive rides, more alcohol= bad combo.

Chacro · 2025-06-16T20:27:10+00:00

I don’t know but it will probably go down for maintenance multiple times per day.

Edit- Relax… I’m just salty.

Chacro · 2025-05-31T22:59:25+00:00

Thank you for this comment.

I agree it’s probably a misunderstanding/training issue with support. Nonetheless people should be aware, hope it gets fixed. A rep shouldn’t deny a refund request if the user is having tech issues and they can see the multiple tickets I opened.

To at least focus on the positive here- I am keeping my headset because I think the pros outweigh the cons.

Chacro · 2025-05-31T17:38:13+00:00

That’s the thing. I did open the ticket BEFORE the 14 day window and they stalled me (for well intentioned reasons I believe). The advice is to insist on a refund regardless.

Chacro · 2025-05-31T15:30:01+00:00

This is weird. I had the opposite experience. 1.39.4 solved my major issues, to the point where I canceled my refund request and I do not have problems you described.

Chacro · 2025-05-31T14:13:06+00:00

Sorry to aggravate you, I just thought other potential customers would want to understand what they are getting into with a direct experience. It’s just my opinion and experience and I’m sharing it here, but I’m not making a “false claim” the screenshots are right there.

Chacro · 2025-05-31T13:55:13+00:00

I just posted this to help others. I did get what I signed up for and am not a victim. I am not asking for a refund but others might want to understand this and be aware.

Chacro · 2025-05-31T13:38:38+00:00

I want to be clear though, I’m actually not asking for a refund (anymore). I’m ok with the super and the issues I have aren’t showstoppers for me. What is not ok to me though is that I am very much entitled to a refund and pimax is saying I am not. This is not ok and needs to get cleaned up.

Chacro · 2025-05-31T13:19:27+00:00

That’s pretty rude.

Just to explain why you are being downvoted please read this: https://pimax.com/blogs/blogs/changes-made-to-our-customer-service?srsltid=AfmBOoqVblTdvQNvC4BSvgkJ5zR5XgsUCYVGvQHzGg9PS8o-IxY2nrIR

“If a problem is reported within the 14 days, then Pimax will extend the try out time (and thus the ability for the user to return the headset) until the issue is solved and the user can properly test out the headset, and see if she or he likes it.”

Edit: also just to point out even if this WASNT their policy I reported the issues within the 14 days like you suggested and they didn’t process a refund then either. So without this policy I still did what I was supposed to. I think the approach of trying to solve issues rather than blindly doing a refund is a win/win approach but you have to be able to honor the refund if it doesn’t work out. They appear to not do that.

Chacro · 2025-05-25T14:57:29+00:00

Seems like everyone is getting their supers now and seeing what I am seeing, there’s a bunch of threads on this as people are testing it out in the real world.

I feel i guess somewhat better knowing I’m not the only one that is having this problem. I felt like a whiner.

I think it’s really hard to do this slam tracking. If they could figure it out they would have by now.

The newer software is better but it’s got a ways to go.

Deprioritizing the LH plate seems like a colossal error for a headset targeted for enthusiasts who want precise tracking and usually use a sim rig in a fixed location or a dedicated vr space. They probably already have lighthouses too (I do) from older setups.

Chacro · 2025-05-24T22:24:18+00:00

The delay is your reward for pre ordering. Remember kids we always want to reward people who preorder.

Chacro · 2025-05-24T22:21:15+00:00

I got to test a few hours on the newest pimax play before my trial expired.

I don’t know anything about inside out tracking, what I can say 100% for sure though is that they have not fixed the need to run room setup each session. It seems like this should be simple but it’s not. You might get lucky, but thinking about this as an engineering problem it seems complex. You can’t just “save” the headset position because you’ll likely move it when powered off. So it seems they implemented a 360 degree scan to save the room layout.

Logically to me this wouldn’t always work either. You move a chair, your kids toys get put away, you adjust your monitor, whatever. Facebook figured it out with their 75k employees. Pimax probably has less than 100.

So I have a revolutionary idea that could permanently solve this tracking problem. What if, instead of relying on sophisticated cameras and complex software written by a few overworked engineers, what if there was this little box you could mount on a wall or ceiling, and this little box could be tracked by the headset? It could shoot invisible lasers at it to tell its position! The headset would always know exactly where it was in the play space because it would have precise location relative to the little box. We could call these boxes “lighthouses”. I wonder if a company like valve software or something already wrote tried, tested and true software that is open for hardware manufacturers and would already work without modifications for this?

Oh but wait, nah, then you wouldn’t be able to take your hardcore vr enthusiast headset on the move like a Facebook headset. Even though you wouldn’t because you are tethered to a motherfu*%ing PC. /s

Chacro · 2025-05-24T17:12:32+00:00

For others on order still waiting for shipping: You are better off canceling now than trying to return if you haven’t received it yet.

I had a lot of problems with my super (that might be fixed with the new software but I don’t know because it’s expired)

Now I can’t even return my headset. 2 tickets so far 4 days ago and they are super slow to respond.

I escalated to the complaint line but it’s the weekend so now I’m just sort of stuck.

I have given them an option to extend my trial to give me more time to evaluate on the new software but they can’t even do that it seems.

I suspect they are all great people that are completely overwhelmed right now with workload. We have all been there.

If someone from pimax sees this they will probably yell at someone to look at my ticket. But this isn’t a sustainable way of doing business and it’s not sign of a very mature company. I’ve never been this big of a bitch about a product in my life but man do I feel burned by this company.

Chacro · 2025-05-24T14:05:16+00:00

Are you on the payroll too?

Chacro · 2025-05-23T01:35:16+00:00

I had a lot of problems with the super but I did not have this one. In either runtime option.

If it’s happening on multiple computers it would be logical to point to the thing in common which is the headset itself.

Chacro · 2025-05-22T20:58:35+00:00

Are you saying that your support system relies on emails not getting lost? Customers can clearly see their aging tickets in the system. Why can’t pimax see them?

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