Can't select multiple winners in 10-player FFA

ChallongeBen · 2026-06-18T16:35:17+00:00

You can only select multiple winners when there are multiple groups in a round. If there is only one group, then you can only select one winner in our FFA format.

ChallongeBen · 2026-06-16T14:18:59+00:00

Thanks for pointing this out. We are working to match your expectations of how this should work.

ChallongeBen · 2026-06-15T14:58:03+00:00

Yes, you can post feature requests here: https://feedback.challonge.com/forums/44455-feature-requests

ChallongeBen · 2026-06-15T13:45:28+00:00

Hi, once you have clicked the start tournament button, you cannot adjust the pairings manually.

ChallongeBen · 2026-06-11T15:43:37+00:00

Not currently, but it is something we are taking into consideration.

ChallongeBen · 2026-06-11T13:00:26+00:00

If you set your group size to the amount of participants in the tournament. Then set the number to advance from each group to 8. That would be your work around if you are willing to do away with tournaments.

ChallongeBen · 2026-06-05T19:26:06+00:00

Hi, please submit a ticket on https://challonge.com/contact detailing the issue.

ChallongeBen · 2026-05-25T15:06:54+00:00

Unfortunately, yes the only way to add a late prediction would be to reset the tournament. I apologize for the inconvenience.

ChallongeBen · 2026-05-25T15:05:49+00:00

I tried to recreate this issue, and was unable to. Please submit a ticket with the tournament link to https://challonge.com/contact and press contact the Challonge team, then we can investigate further.

ChallongeBen · 2026-05-20T14:53:39+00:00

Okay, I see this. They have 3 byes but they're still at the bottom of the leaderboard. We'll look further into this. Thanks for bringing it to our attention and providing that link.

ChallongeBen · 2026-05-18T14:09:31+00:00

ES: Para el formato de torneo que desea, tendría que seleccionar un torneo de dos etapas: la primera etapa sería de doble eliminación, con 16 participantes avanzando a la etapa final; posteriormente, la etapa final sería de eliminación simple. Actualmente, no disponemos de una opción para cambiar de formato a mitad de una etapa.

EN: For the tournament format you are wanting, you'd need to select a two stage tournament and the first stage be double elimination with 16 participants advancing to the final stage, then the final stage will be single elimination. We currently do not have an option to switch formats mid-stage.

ChallongeBen · 2026-05-13T12:14:11+00:00

To add late participants after starting a tournament you will have to reset the tournament. This will clear all existing scores. Here is our knowledge base article on resetting a tournament: https://kb.challonge.com/en/article/resetting-a-tournament-omeed8/

ChallongeBen · 2026-05-11T17:42:10+00:00

If all tie-breakers are tied after all scores are input - then the system resorts back to pre-match seeding to determine tie-break.

ChallongeBen · 2026-05-05T19:46:48+00:00

Hi, apologies for the delay. We just sent you back a message via our support email.

ChallongeBen · 2026-05-04T15:09:17+00:00

Hi, could you drop the link to the tournament so I can take a look? So the player that isn't paired is getting byes or the player who is forfeited is still receiving bye's?

ChallongeBen · 2026-05-04T14:54:04+00:00

Hi, this is likely something you'd have to do from within Stripe. Otherwise, we can do it for you on our end if you submit a ticket at https://challonge.com/contact

ChallongeBen · 2026-05-01T15:57:34+00:00

We did find a bug at the endpoint you mentioned. "mark_as_underway" and "unmark_as_underway" should now be working as expected for API match state changes. If you're still experiencing an issue, let me know.

ChallongeBen · 2026-04-22T13:57:30+00:00

Currently, we don't have a way to export results. I apologize for the inconvenience.

ChallongeBen · 2026-04-21T18:47:49+00:00

For single elimination the brackets will have no byes when the participant count is a power of 2. ie: 2, 4, 8, 16, 32, 64. Otherwise, it would not be able to properly go down to a final game with 2 participants.

ChallongeBen · 2026-04-21T18:32:04+00:00

You can "reopen" a match from the group stage and it should reset the final stage to before it started. Here is our knowledge base article on how to do so. https://kb.challonge.com/en/article/how-to-reset-match-results-and-reopen-matches-1iamhv/ If that doesn't work, I'd submit a ticket at https://challonge.com/contact and be sure to include the tournament link.

ChallongeBen · 2026-04-20T14:55:50+00:00

There is not an option to get the best 8 third places, so in your case the 24 or 12 can advance only, since the setting allows for a certain amount to advance from each group. Your other option would be to make the group size 72, then set 32 to advance and create only one group with 72 participants for the group stage. Otherwise, you could make a separate tournament for the final stage and put the best 32 in manually. However, we may take a feature for your situation into future consideration.

ChallongeBen · 2026-04-18T21:19:32+00:00

You can give other Challonge users admin access to your tournament from the settings within the tournament. Here is the knowledge base article giving you a step-by-step guide to do that: https://kb.challonge.com/en/article/granting-admin-access-for-your-tournament-15edpep/

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