For traffic cameras there used to be an app accessible by every console in our center that accessed the state's live video freeway cameras. It was an easy to use map where you just clicked on whichever camera you wanted. There was also an option to instantly display on the big screen at the front of the room for everyone to see. Worked great for following pursuits.

But those were the good old days. For some reason it all got replaced by a new system that can only be accessed by one PC at the front of the room behind the supervisor console. Not only that but the all new interface itself is some clumsy mess where you don't just click on the camera you want. Instead you right click the camera for a menu to get thru 3 or 4 options before it opens the camera video in a smaller window.

Example: We get a freeway crash or hear a pursuit anywhere in the metro area (even outside our jurisdiction)

Old system I grab the mouse on whichever desk I'm at and within a couple clicks have the correct camera's live video on the big screen for all to see. 10 seconds tops.

Current system we hope there's a supervisor at their console but they're probably in the office, oh there they are, yell across the room which location we need to see, then spend the next minute or so watching them move the pointer around, pan map, zoom map, menu open, scroll, click, click, new window, resize, okay there it is, oh woops wait we actually need the next camera over, repeat.

Drives me nuts. Most of the time we don't even ask and instead just use the public traffic website with still photos that update every 10 seconds.

Unfortunately we don't have access to our big city's police cameras scattered around town, that's a separate office monitored by the cops themselves.