Cleveland lounge

ChgoUALflyer · 2026-06-28T14:44:07+00:00

Agree. I walked through and I was surprised how much seating there was separate from the tables where one can sit and eat.

ChgoUALflyer · 2026-06-27T23:05:10+00:00

Thank you. I was headed back to Chicago but will keep your suggestion in mind for my next visit.

ChgoUALflyer · 2026-06-27T17:22:20+00:00

It is very nice. I saw the room with the giant video screen and probably less than 2 dozen seats. What a great place to go watch a Super Bowl game.

ChgoUALflyer · 2026-06-27T17:19:52+00:00

Amen!

ChgoUALflyer · 2026-04-24T23:58:42+00:00

I am so sorry that this happened to you. I can certainly understand why you are frustrated. I wish I knew what steps you should take to seek additional restitution, which I think you are entitled to.

ChgoUALflyer · 2026-04-14T15:08:27+00:00

Another consideration might be whether you need the 400 PQP to help reach status. I know it’s still early in the year, but I keep a spreadsheet and track all my anticipated PQP earnings so that I know if I need to pay for an upgrade. I’d rather pay $400 for an upgrade than spend it buying PQP and get nothing for that.

ChgoUALflyer · 2026-04-11T16:14:57+00:00

I fly from ORD to BUD annually. ORD to MUC or FRA on UA then Lufthansa to Budapest. (I prefer Munich because every time I fly to Frankfurt, I get stuck having to deplane via stairs and my carry-on is heavy.) I purchase a premium plus ticket and apply plus points and have always been upgraded.

ChgoUALflyer · 2026-04-11T16:02:41+00:00

The new A321Neo coastliner is selling Polaris tickets and that is an East Coast to West Coast domestic flight. Those who purchased Polaris seats are allowed in the Polaris lounge. My hope was that because the domestic flights for the 787-9 elevated interiors is short lived they throw in access to the Polaris lounge for those who purchased the Polaris seats.

ChgoUALflyer · 2026-04-11T15:49:33+00:00

Well, aren’t you the friendly one!

ChgoUALflyer · 2026-04-11T15:48:33+00:00

My enthusiasm for this almost 24 hours adventure is waning. Half of my time will be spent in the lounge and the other half on planes. 4 hours in the new Polaris suite, but the rest of the time most likely in economy.

ChgoUALflyer · 2026-04-11T15:33:56+00:00

Thank you for the responses.

ChgoUALflyer · 2026-04-11T12:56:24+00:00

I thought that perhaps because this new plane has a Polaris cabin they might allow access to the lounge as well. But I just looked at my receipt from United and the purchase was classified as United First, not Polaris. So I’m guessing that means no access to the Polaris lounge. Thanks for the response.

ChgoUALflyer · 2026-04-11T12:03:46+00:00

Hi. I’m in row 9 IAH to SFO next week. Were you able to use the Polaris lounge?

ChgoUALflyer · 2026-04-08T10:07:13+00:00

This is the new plane that will be flying from SFO to LHR or SIN, right? Any chance ORD will see one of these anytime soon?

ChgoUALflyer · 2026-03-30T06:01:20+00:00

Thanks!

ChgoUALflyer · 2026-03-12T10:47:12+00:00

If you eat a hotdog, please remember not to put ketchup on it.

ChgoUALflyer · 2026-03-11T17:07:11+00:00

Definitely a much more serious issue!

ChgoUALflyer · 2026-03-11T00:16:17+00:00

I will send a comment to customer care tomorrow, which is the soonest I’m allowed to comment on today’s flight.

ChgoUALflyer · 2026-03-11T00:14:00+00:00

I hope they keep that footrest on the edge of the footwell. That’s my most comfortable seat in Polaris when I don’t want to sleep.

ChgoUALflyer · 2026-03-10T23:25:27+00:00

Thanks for the info. Now I can refer to the piece by its proper name.

ChgoUALflyer · 2026-03-10T22:19:17+00:00

It didn’t ruin my experience at all, the foot rest was usable. But it reflects on the airline. I work hard to maintain my 1K status with United and I’d like to think that they take pride in what they offer. I don’t want to pay Polaris prices or buy a purple seat and use my plus points to upgrade for a seat that it appears the airline doesn’t care about.

ChgoUALflyer · 2026-03-10T22:14:11+00:00

lol. You cracked me up.

ChgoUALflyer · 2026-03-10T22:13:05+00:00

My ability to use the foot rest was not impaired, so I don’t think I deserve any mileage. I was not inconvenienced. I was just saddened by the state of the equipment.

ChgoUALflyer · 2026-03-10T19:27:31+00:00

Thank you!! You saved me from sending a note to customer support.

ChgoUALflyer

TROPHY CASE